10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
54,505 miles

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« Read the previous 20 complaints

problem #20

Jan 012017

Charger

  • 46,129 miles
The car had an exhaust smell Wednesday coming through the vents. That went away. No issues with performance. Notice days after car was loud. Figured it was just warming up with cold temperature. Last night car starts no problem. Drive to a friends house was maybe in her house 7 minutes. We go to leave used the key fob to unlock the car notice inside of the car is completely black, won't start. There was a ticking noise under the hood. Windshield wipers start moving. I test the key fob not responding. Dashboard lights up, message screen is white, car puts it's self in run but engine not starting. You can move the gear to put the car in neutral. The whole time dashboard and all lights are know blinking. Turn signals are on outside but dashboard doesn't reflect. Battery tested fine. I have video of what the car is doing. They completed a recall on the alternator due to not giving enough power to the car in 2015. Hopefully that's not the problem. Will be towed tomorrow to the dealership. Unable to load the video due to recorded on my phone.

- Waco, TX, USA

problem #19

Nov 152016

Charger

  • miles
The vehicle has been having a pop up message which was stated battery save mode. I then replaced the battery for the key thinking it would help. I then started the vehicle battery and was no problems.today when I stared my car a white screen popped up where I see the messages in the dash board of speedometer. There after when I started my car it sound like was having a hard time turning.later that day while driving 25 mph my cst dcteem completely shut off. I tried jumping it, testing battery and it sounds as if alternator has went out. This is very unfortunate when this is a newer car and warranty just expired. I was driving

- Hawthorne, CA, USA

problem #18

Nov 022016

Charger 6-cyl

  • 34,680 miles
While driving my 2014 Dodge Charger SXT on the freeway today (11/02/16) the engine stalled & I barely made it to the relative safety of the median to attempt to restart my car. After multiple attempts, it eventually restarted, however it stalled again shortly thereafter on the freeway & 3 more times once I got off the freeway. I just got it back from the dealership last week for the same problem (they claimed that they "updated" some software but couldn't replicate the problem). It is currently at the dealership, but I am concerned that I may not be able to safely avoid injury/damage if this problem isn't fixed & continues to happen. I have multiple photos & videos on my phone of this occurring & would be happy to email them.

- Mentor, OH, USA

problem #17

Aug 292016

Charger

  • 81,332 miles
I have been working with fca since 8/31/16, so for 28 days now, that I have been without power steering. I filed my first complaint on, or around 9/12/16. I experienced the exact same symptoms as stated in NHTSA PE14022 while driving down the highway at apporximately 65mph. Every warning light went off flashing, service transmission message, service power steering, and tach, and speedo would drop to zero, and I would lose engine power, and power steering. I captured the incident on video, and provided the video to NHTSA, I will again provide a link for the video here : https://youtu.be/E96hvqpep10. In dealing with fca llc, they refuse to replace the electric hydraulic power steering pump that was fried from this incident occuring. Fca is saying that it was the "2 year old mopar battery" that caused the incident, and refuse to replace the ehps pump that worked perfectly fine before this occured. I replaced the alternator per NHTSA recall no. 14V-634 a great deal of time prior to this incident occuring. Fca is trying to circumvent having to replace the pump by changing the origin of the means to the battery, instead of the alternator. I have been extremely frustrated with how fca refuses to acknowledge all of the proof given to them. I am not alone in this, there had been many complaints filed with similar results as mine in dealing with fca. It's time for NHTSA to do something to remedy this issue with fca. Fca offered to replace the $1400 ehps pump if I pay a $500 co-pay, I refuse to accept this offer based on the principle of the matter. The true origin of all of the issue's I'm currently having, is from the original alternator that was in the car for a year and a half initially, and during that time it was improperly charging the battery that possibly caused the battery to ultimately fail on 8/31/16. Please see attached files. Failure mileage 81332

- Howe, IN, USA

problem #16

Aug 112016

Charger 6-cyl

  • miles
Sons car was parked in garage after returning from picking up lunch in columbus oh. Minutes later while in house he notice fire, explosion type sound, saw flames coming out of garage, called 911... burned garage- completely destroyed, car totaled, flames spread to side of house. Fire officials report said cause of fire was from engine and an electrical mechanical issue in engine. He has photos and the official report. He contacted the Dodge dealer that very afternoon. His address is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cincinnati, OH, USA

problem #15

Jan 292015

Charger

  • miles
I am very need to the car free report I need to theis please jkhjhk

- Jdgdf, TX, USA

problem #14

Aug 112015

Charger

  • 15,000 miles
The contact owns a 2014 Dodge Charger. While driving approximately 65 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred on three separate occassions. In addition, the ABS and anti-skid warning indicators illuminated during braking as the brake pedal traveled to the floorboard. The brake functioned properly within seconds. The failure recurred sporadically. The vehicle was taken to the dealer for diagnostic testing; however, a failure code was not detected. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.

- Dustin, OK, USA

problem #13

Jan 152015

Charger

  • 44,365 miles
While driving on the highway at 65mph the vehicle shut off and I lost power steering. I was barely able to avoid being hit during heavy morning traffic. Once stopped I was unable to get the vehicle to restart and needed to be towed to the dealer.

- Fresno, CA, USA

problem #12

Jul 012014

Charger

  • 22,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that the vehicle had a strong hesitation, excessive smoking, and the service engine warning light randomly illuminated. The dealer was notified of the failures several times and was not able to provide a permanent remedy for the condition. The manufacturer was notified of the failures and was not able to provide a solution to repair the vehicle. The vehicle was not repaired. The approximate failure mileage was 22,000.

- Margate, FL, USA

problem #11

Oct 052015

Charger

  • 31,000 miles
The contact owns a 2014 Dodge Charger. The contact started the vehicle and a loud whining noise emitted from underneath the hood. The failure occurred only after the vehicle was repaired according to NHTSA campaign number: 14V634000 (electrical system); however, the remedy was insufficint. The contact attempted to contact the dealer numerous times. The vehicle was not repaired for the second time. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.

- Houston, TX, USA

problem #10

Jun 052015

Charger

  • 5,500 miles
At 5,500 miles, when I would accelerate into traffic, I would lose power to my pedal. My pedal would be non responsive for up to 40 seconds when the engine light would come on. After about 40 seconds, it could come alive and catch, but by then, I am in danger because the car behind me thinks I've accelerated to flow into traffic. Dealership saw the code where they said it was P0600 for oil pressure control circuit stuck. I was able to test drive with the tech who attached his laptop to the sensor, and show him the "stall/surge". he could see and feel the "stall/surge" as it was happening but the laptop did not register any issues. The tech tested and diagnosed the oil pressure switch was faulty. The tech replaced the oil pressure switch, but he said he could not duplicate it on his own. They changed the oil for me while it was in for service. Again on 6-10-15 at 12,443 miles when I was accelerating into traffic when the car "stalled/surged" and I was almost hit from behind. As soon as it happened, I immediately took it to the dealership. They were unable to look at it for a few days because they were so busy. 9-26-15. It happened again, at 17,000 miles. It stalled/surged, it seems to happen when I am merging onto a freeway and I am the most vulnerable. I fear for my safety, I do not trust this vehicle. The dealership has had it since then, they are talking about replacing the engine.

- Burlington, NC, USA

problem #9

Feb 042015

Charger 6-cyl

  • Automatic transmission
  • 40,000 miles
The contact owns a 2014 Dodge Charger. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system); however, the parts needed were not available for repairs. The dealer was unable to provide a timeframe for when the parts would become available. The contact believed that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not made aware of the delay. In addition, the contact stated that the check engine, ESC, and anti-lock brake warning lights illuminated and the engine rpms increased. The vehicle was not repaired. The failure mileage was 40,000. Updated 04/04/16; updated 3/30/18 consumer stated dealer had the parts after her car broke down. Car is fixed updated 5/16/18

- Deer Park, TX, USA

problem #8

Jul 012014

Charger

  • 14,706 miles
The contact owns a 2014 Dodge Charger. The contact stated that while driving at various speeds, the battery saver mode warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 14,706.

- Jupiter, FL, USA

problem #7

Feb 032015

Charger 8-cyl

  • 11,554 miles
I was at a traffic light the light turn green I went to accelerate black smoke came out the tail pipe the car stalled then cut off it was towed to the dealership in which it stayed for several days got a call that it was ready picked it up on February 11th drove home parked it till that Friday which was the 13th driving to work it was driving funny I stopped to let a truck pass by after the truck passed went to accelerate car wouldn't move tried to accelerate again car wouldn't move it wouldn't go in park it wouldn't nothing by this time the engine light came on the dash read press clutch and push start well guess what there is no clutch then battery saver mode came on the retraction light came on and then it shut off then service park assist system came on as well.... I got out because it was in the middle of the road so for my safety I left it there finally a few guys stopped pushed it to safety till the tow truck arrived it was towed to the dealer again which they kept until Friday the 20th I refused to drive it so the dealer had someone to drive it to my home at that time I pleaded with Chrysler to let me keep the rental car because I had a funeral I had to attend on Saturday 21st they told me no that my car was ready and if I didn't drive it they would consider it to be abandoned so I said ok but I would be very upset if I missed this funeral! so drove to the house as we lined up for the funeral everyone one was in place as we proceed to leave the house for the funeral guest I went to accelerate and my car would not move it cut off in the middle of the funeral line I was so embarrassed I didn't know what to do so needless to say I missed the funeral and the graveside service as well and as of today Friday 27th my car is still at the dealership with no answers !!! it's simply just give me a new car if I wanted a lemon I would have brought one.

- Calera, AL, USA

problem #6

Feb 242015

Charger

  • 3,500 miles
The contact owns a 2014 Dodge Charger. While driving 40 mph, the engine rpms increased to 5,000 without warning and caused the speed to increase to 90 mph. The contact powered the vehicle off and back on and the throttle warning indicator illuminated. The rpms increased to 7,000 while the vehicle was parked. The contact turned the vehicle off and restarted the vehicle and the accelerator pedal failed to respond. The contact depressed the brake pedal to stop the vehicle and the push button failed to power the vehicle off until after several attempts. The vehicle was towed to the dealer and diagnosed that the accelerator pedal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500. The VIN was unavailable.

- Stevensville, MD, USA

problem #5

Nov 172014

Charger

  • 15,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was not able to restart. The failure occurred on several occasions. The vehicle was taken to a dealer on two occasions where the failure could not be replicated. The vehicle was not repaired. The contact also mentioned that the vehicle stereo failed and was replaced on four occasions. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

- Ne Minneannnapolis, MN, USA

problem #4

Nov 192014

Charger 6-cyl

  • 3,950 miles
The vehicle's engine was cold and it had been sitting in a parking lot for four days. I was attempting to merge into traffic from a toll booth. The vehicle would not accelerate past approximately 10 mph and it lost speed but the rpms were increasing. This went on for approximately five seconds and then the check engine light came on and I was able to accelerate into traffic. I drove for approximately 30 miles at 70 mph (after calling a servicing dealer who told me I would be okay driving the car unless the check engine light started to flash) then stopped for a traffic light. At the next two traffic lights the vehicle would not accelerate with cars backed up behind me and honking. The mph were at 15 but the rpms were at 2200. This went on for about five seconds at each light then happened again as I tried to merge onto another highway that was under construction with concrete barriers on both sides and had no where for me to wait for acceleration. The servicing dealer said they couldn't get my car in for 4 days. Two days later the check engine light went off. The next day the servicing dealer said they could not diagnose the problem without the check engine light on. They drove it for three days and then gave it back to me undiagnosed. The next day they said bring it back in because Dodge engineers read the computer code and told them to replace the transmission. The servicing dealer discovered metal shavings in the pan while replacing the transmission. The servicing dealer did not know what caused metal shavings in the pan but one of their employees told me on the side they see the problem a lot and drivers will call because they hear a loud boom from the car.I am a week out with the new transmission and still notice it does not upshift smoothly when the engine is cold. Neither the servicing dealer or the selling dealer will help me with an extended warranty.

- Boulder, CO, USA

problem #3

Aug 242014

Charger 6-cyl

  • 1,086 miles
Engine light came on car sputtered.

- Washington, DC, USA

problem #2

Aug 052014

Charger 6-cyl

  • 1,600 miles
The check engine light came on, called the dealer and he said bring it in and we did. They ran all kinds of test on the engine and they determined that the cam shaft was bad. The dealer was in contact with Chrysler headquarters, there decision was to replace the entire engine.

- Beverly Hills , FL, USA

problem #1

May 312014

Charger 8-cyl

  • 2,710 miles
My vehicle is a 2014 Dodge Charger rt max AWD with a transmission problem...during 3-4 upshift check engine light was produced while driving between 30-40mph. Taken and serviced at marino cjd in Chicago on 6/2/14. Valvebody assembly replaced. On 6/3/14 during 3-4 upshift between 35-45mph check engine light produced again and engine power lost for 6 seconds and then regained. Taken for service again to marino cjd. Technician related same problem again. Chrysler main office instructed dealership not to replace the valvebody assembly again as the problem will happen again. Chrysler main office aware of the existing problem in similar vehicles as well and stated no solution available at this time. Technician at dealership related vehicle unsafe to drive. No recall has been issued by Chrysler. Chrysler told the dealership to clear the check engine light code and give me back the vehicle knowing full well the vehicle is unsafe to drive in the condition its in. Vehicle still at marino dealership sitting in the lot. Please look into the problem as Chrysler doesn't care that I am without a vehicle that I purchased 2 months ago.

- Chicago, IL, USA