The contact owns a 2015 Dodge Charger. While driving at an unknown speed, the contact heard a loud thumping noise from the front of the vehicle. There were no warning indicators illuminated during the failure. The vehicle was taken to ourisman Chrysler Jeep Dodge of alexandria (5900 richmond hwy, alexandria, va 22303) where it was diagnosed that the struts and motor mount failed. The vehicle was repaired. The manufacturer was notified and referred the contact to a case manager to assist with her claim. The failure mileage was 36,124.

- Washington, DC, USA

Upon arriving home after an 800 mile trip, (in the evening around 10:30 pm) when shifting into reverse to back into driveway, I experienced a complete ECU controller failure and everything went black. And engine died. After a few seconds it appears the computer rebooted itself and the dash came back up and the car restarted. It appears there is a real-time program bug in the car and the firmware needs to be investigated. Had this happened on the road, it would have cause a serious crash. I was then able to back into the driveway. No error code was posted! I believe that the realtime software is experiencing frame overruns and we know that causes runaway conditions like in the Toyota Camry. I believe the NHTSA should review every car firmware before release to insure spare time requirements are met and runaway conditions can not exist. (yes, I used to develop real time software for control systems)

- Deltona, FL, USA