10.0
really awful- Crashes / Fires:
- 7 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I took the vehicle into the dealer at 7000 miles for the rotors being gouged. The dealer said it was normal. Called customer service in Michigan and they told the dealer to replace the rotors. One thousand miles later they are gouged again and squealing. Service advisor told me that brake system is under designed for vehicle weight and can't do anything for me. Please help. My brakes on other new Dodge didn't do this until 15 to 20K. Lots of excessive brake dust. Something must be wrong. Thanks.
- Palm Harbor, FL, USA
I took the vehicle into the dealer at 7000 miles for the rotors being gouged. The dealer said it was normal. Called customer service in Michigan and they told the dealer to replace the rotors. One thousand miles later they are gouged again and squealing. Service advisor told me that brake system is under designed for vehicle weight and can't do anything for me. Please help. My brakes on other new Dodge didn't do this until 15 to 20K. Lots of excessive brake dust. Something must be wrong. Thanks.
- Palm Harbor, FL, USA
Brakes jumpy have been replaced/repaired 3 times, rotors replaced 2 (5,000 mi between replacement).
- Charles Town, WV, USA
We purchased the vehicle 2/26/00 and had no apparent problems.beginning in may it developed an intermittent brake pulsation.it progressed quickly to a very steady and violent shaking everytime we applied the brakes.ON7/29/00 we were driving and saw traffic slowing ahead and began to slow as well, traffic then proceeded and we did as well.we were never closer than 8-10 car lengths.traffic again slowed suddenly, we applied our brakes, they shook violently, we heard a squeal from the tires, and the brakes released, we then rear-ended the vehicle in front of us..the dealer and all applicable parties were notified of the occurrence, the body shop did not notice anything obvious with the brake system.once the body work was completed it was towed to ron tonkin Dodge wher daimler/Chrysler had arranged for an independent evaluation.they fond nothing in the computer and found nothing wrong with the brakes themselves(even the pulsation was gone).they released the vehicle to us.3-4 days later the truck resumed the pulsation the same way it did originally.we waited 10 days from the evaluation and took it to the dealer to have them test drive the vehicle to verify the problem.dave cordray the ABS tech test drove the truck with me and felt the pulsation and said" thats not right".john geraci the sevice manager asked if it was safe and dave said if its his name on the repair order he wouldnt let us drive it..we were given a rental car.3 days later they called back and said the vehicle was fine and we could pick it up.john geraci explained that he drove the truck as well as the service advisor and said they felt a definite brake pulsation but they felt the same characteristic, to a much lesser degree, in the new vehicles they checked it against.john geraci checked with Chrysler and they determined it was safe and operating safely and normally.when asked for a written copy of our conversation concerning what all parties had felt on the test drive, john geraci said that Chrysler had said
- Portland, OR, USA
While traveling at 10 mph brakes locked up and vehicle started sliding, and touched the bumper of another car, when consumer applied brakes there was ajumping motion like brakes were trying to lock up.
- Bartow, FL, USA
When traveling 15-20 mph and when pulling out a parking space on wet pavement, brake pedal went to the floorboard, causing extended stopping distance, and resulting in an accident. Consumer has contacted the dealer.
- Groversville, NY, USA
Intermittently when brakes are applied, the vehicle pulls to the right causing failure. Dealer has inspected the vehicle and claims that brakes pull because of road.
- Dryden, MI, USA
- Knoxville, TN, USA