10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,379 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
automatic shifter cable bushing failed causing me to be stuck in a parking lot in park (P) and not shift gears. gear shift moved but did not actually shift leaving me stuck. bushing under hood connected to trans when first investigated by myself, was in fact connected just fine with no issues to be seen. issued was identified to be the bushing failing under the actual gear shifter itself after the dealership tore my car apart. the tech manually put my car in drive so I could drive it to the dealership to have them fully diagnose the problem and just that is &100. dodge dealership tells me that the recall was completed in may of 2020 on only the bushing connecting to the transmission under the hood. dealership wants $620 to replace the full cable and bushings because the bushing under gear shifter was not replaceable nor does it pertain to the end under the hood end. I was told by the dealership the only fix is to have the entire cable was replaced which is ridiculous knowing there has been a recall on this same issue but now its the bushing at the shifter. I am very lucky to be parked and not moving. absolutely no known warning lights/messages/symptoms to be known this would happen.if there is a recall on one end of the bushing why is there no recall on the opposite end of cable connected to the gear shifter?
- Vale, NC, USA
While driving the car will jump out of drive into neutral. It has done this for about a year now and when I got the car was told by mt airy Dodge that there was a recall on the shifter which would fix the problem I havent had the shifter serviced yet but I called today to make an appointment to have that recall fixed for them to tell me my car doesnt have any recalls
- Dobson, NC, USA
Ever since we purchased the vehicle in 2013 we have had issues with it. I have taken it in numerous times as the panel would just go blank from time to time and heater would go full blast no way to control radio or anything through the panel. I would also complain that the gear shifter would stick meaning only when I would be in reverse it would stick and not go into drive unless you forced it to the left and back into drive it would catch the gear. This has been a non going thing through the dealership we went as far as filing a complaint with Chrysler as that is the number dealership referred us too. They said it was a defective car, but we got no where with it and finally warranty was up and then they wanted alot of money to replace the panel after it had been replaced before by them. Our chart is probably so thick in regards to the same wrong malfunction. It only happens during the winter months as right now its doing it again and I am sure with the sticking and us needing to force it into drive is probably not a good thing either. I have thrown my hands up in the air with this car and trying to get someone to help me, but I can not afford to buy a new car. I would just like for someone to do right by this lemon they make it so hard to constantly try and followup or they keep giving us different numbers with no call back. So if you could please do a report on this and look into this for me. I would truly appreciate it. I am sure my car is not the only one with this malfunction as the people in the service department have made it clear that they were no good. Please help me with this I can be contacted at [xxx]. thank you in advance. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Oswego, IL, USA
There has to be some kind of issue with my vehicles computer system. My iphone no longer connects to the car via bluetooth, the entire computer screen will shut down and reload randomly, the reverse camera goes in and out (sometimes it works and sometimes it doesn't, and there are times when the buttons on the radio function won't work at all.
- Jacksonville, FL, USA
1st incident: Drove my girlfriend to work. Came home and parked the car. Went back out and it kept saying gear not found. They had to put a wire on my transmission module, or said I could by a new one. 2nd for about the last year it won't find the gear. Says go to neutral then drive. Sometimes won't go to anything. 3rd. Wipers went on and wouldn't turn off. Sprayer doesn't work. Lady on the phone said the recall was fixed in 2016. But obviously it is still an issue.
- Doe Run, MO, USA
The car stalls... normally after slowing down & turning. Transmission inoperable code along with check engine light. Very dangerous.
- Leander, TX, USA
My vehicle has had two recalls done on it. Tcm repair and transmission cable bushing. I took it to get a diagnostic. My tcm needs to be replaced again & my transmission won't shift sometimes after my transmission bushing repair.
- Sparks, NV, USA
The car after the start it smells like some electrical circuit is burning from inside and it comes mostly after 10 or 20 mins drive intensively and at the same time the car starts to jerk when accelerating.
- Terre Haute, IN, USA
While driving my car at times will shift into neutral, the car says service transmission, service shifter, autostick unavailable, gear not available and put car in reverse and try another gear and a lot of lights show up on the dash. The last time it happened was on Friday 12/20/19 I was at a stoplight and the car began to beep and stating service transmission etc. As stated before, I then had some people push me off the road since the car will just go into neutral no matter what gear it is in. After the car being left there until Sunday 12/22/19 it would still not work, I had the car towed to my home. And it started working again, I went around the block and once going 40 mph the car started beeping and went into neutral and saying all the things said before, I was pushed back home. This morning I tried it again and as soon as I turn it on it states the same service transmission etc. I have had my car towed 4 separate occasions within the last 6 months
- Corpus Christi, TX, USA


- Marion, VA, USA