Panasonic 8.4" CTP/FCTP Radio, Update Failure
Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio
for phone issues. The Radio does not control phone/Hands Free functionality, it is
separate from the radio, test and diagnose the Hands Free Module accordingly.~
Issue 2; Radio inoperative, no power, display no power or screen is blank.~
Blank Screen with Audio: The ICS is a separate module from the radio. If attempting
to replace the display (ICS), do not order a radio part number. Instead, order p/n
Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~
Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns
white then black and functionality returns....Please contact Leony Gonzalez at cell
(248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently
root causing this issue and your assistance is greatly appreciated. If unable to reach
this person within 15 minutes, then proceed with the necessary repair. NOTE: USB
cables should be replaced prior to the HFM or Radio. ~