10.0

really awful
Crashes / Fires:
35 / 1
Injuries / Deaths:
32 / 0
Average Mileage:
8,739 miles

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« Read the previous 20 complaints

problem #19

Apr 262000

Durango 4WD

  • miles
I've contacted Dodge a number of times, they decline responsability for airbags and refuse comment on brake pedal failure. This is also the fourth time I've attempted to contact NHTSA and would like a reply.

- Provo, UT, USA

problem #18

Sep 252000

Durango 4WD

  • 12,000 miles
When driving at 30-35 mph and upon depressing brake pedal to make a normal stop consumer noticed a loud noise, brake pedal got very hard, making it very difficult to stop which caused an accident. Dealer foud nothing wrong with the brakes. Also neither driver's side nor passenger side air bags deployed.

- Clinton, AR, USA

problem #17

Jun 182000

Durango

  • miles
Both frontal air bags failed to deploy during accident resulting in injury of the driver and passenger.

- Masonville, NY, USA

problem #16

Jul 032000

Durango

  • miles
I T-boned straight into a car doing 40 mph and neither front airbag deployed. Dodge did a follow up report why they did not deploy (case #07392245). They indicated that we did not have the right angle for them to deploy. The Dodge dealer indicated that they should have deployed at 20 mph with any front end accident.

- Phoenix, AZ, USA

problem #15

Jun 232000

Durango

  • miles
Consumer was a traveling about 25mph on a dirt road and vehicle hit some graval pebbles, and started to slide. Then, it veered into a tree. Upon impact, dual airbags didn't deploy.

- Goodwater, AL, USA

problem #14

Feb 252000

Durango

  • Automatic transmission
  • miles
Went to apply brakes to stop when brake pedal went to the floor. ABS light came on. Had no brakes, and hit another vehicle in rear. Upon impact, air bags did not deploy. Brake failure light did not indicate any problems. Taking vehicle to dealership.

- Atascadero, CA, USA

problem #13

May 032000

Durango

  • Automatic transmission
  • miles
Consumer was traveling 40-50mph & rearended another vehicle. Upon impact, airbags didin't deploy, and front seatbelts didn't lock, but the rear seatbelts did. Dealer sent an investigator, but nohting was found wrong with vehicle.

- Snellville, GA, USA

problem #12

Apr 062000

Durango 4WD

  • Automatic transmission
  • miles
No deployment of airbag during a head on collision which caused injuries to consumers spine, arms, neck and hip from hitting the steering wheel. Nlm

- Henderson, KY, USA

problem #11

Apr 062000

Durango 4WD

  • Automatic transmission
  • miles
No deployment of airbag during a head on collision which caused injuries to consumers spine, arms, neck and hip from hitting the steering wheel. Nlm

- Henderson, KY, USA

problem #10

Jan 172000

Durango 4WD

  • miles
On January 17, 2000, I was involved in an accident whereas my vehicle rear-ended a Mercury Cougar at an approximate speed of 35 mph. The impact was square on, my vehicle front end to their vehicle rear end. My vehicle sustained approximately $5,000 in damage. I filed an investigation with Chrysler and they told me that they would be out to investigate the vehicle within three days. Until that time, the body shop was not to touch the vehicle. After one week, the body shop informed me that the investigator never showed. When I phoned Chrysler they informed me that for some unknown reason my report had not been forwarded to the investigator. They again gave me a three day time frame. It was three weeks before Chrysler's investigator gave us the okay to start repairs on the vehicle. In the meantime, I was incurring rental car expenses which Chrysler told me I could be reimbursed for if they were found to be responsible. I was never able to obtain any report information over the phone as I was told it had been mailed to me. Ten days later, I recieved a one-page form letter stating that there was no manufacturer defect and no compensation would be made. I was unable to recover any of the extra rental car charges that I paid due to their delay. I called Chrysler to obtain more information on the report and was told to call the investigator directly. The investigator told me that the report was proprietary information and could not be released. He then went on to say that I should feel lucky that the airbags did not deploy because the injury I recieved from hitting the steering wheel was probably less that what might have happened from the airbag. Last Friday, March 10, 2000 I finally got my Durango back. I am now trying to decide if it is safe for me to continue to drive a vehicle that possibly has defective airbags. I recently spoke to two individuals who had similar problems with their Dodge vehicles.I'm worried about my families safety. Please advise

- South Lake Tahoe, CA, USA

problem #9

Oct 241999

Durango 4WD

  • Automatic transmission
  • miles
Consumer was driving about 45-50 when a dear crossed the path of the vehicle.consumer swerved to avoid hitting the dear. Car tipped over and slid into a tree consumer was hanging upwards in the driver's seat, held by safety belt. While consumer was calling 911, safety belt snapped and consumer fell to the other side of vehicle against the tree. Also, upon impact, airbags did not deploy. Dealer sent someone out to check vehicle, and could not determine how seatbelt snapped.

- Somerset, KY, USA

problem #8

Oct 181999

Durango

  • miles
Was in car accident. The shoulder belts on passenger's side and driver's side didn't lock and neither deploy on highway 35mph. Car facing West about 1 car length from other vehicles. Vehicle pulled out in front, and hit them on the center of the driver's side.

- Bothell, WA, USA

problem #7

Oct 021999

Durango

  • miles
While drivingg 45 mph consumer had an accident and the air bags did not deploy.

- San Antoino, TX, USA

problem #6

Sep 141999

Durango

  • miles
Consumer broadsided someone, front end was smashed, and the seat belt did not lock. Also, upon impact, air bags did not deploy. Consumer was injured. Consumer was traveling about 25 mph.

- Lawston, OK, USA

problem #5

Sep 171999

Durango

  • miles
Vehicle was involved in a front end collision, and neither airbag deployed. Contacted dealer.

- Crawfordsville, IN, USA

problem #4

Aug 251999

(reported on)

Durango 4WD

  • Automatic transmission
  • miles
While driving up a hill the throttle stuck, causing a collision. Upon impact, the driver / passenger's side airbag did not deploy. Cause unknown.

- Winthrop, ME, USA

problem #3

Jul 141999

Durango 4WD

  • Automatic transmission
  • miles
Vehicle experienced sudden acceleration, causing vehicle to side swipe three trees and hit a large tree head on. However, no deployment of both driver and passenger air bags during collision, which resulted in minor injuries.

- Brewster, MA, USA

problem #2

Aug 221999

Durango

  • miles
When putting the truck into reverse driver's side air bag deployed.customer was injured. Manufacturer was contacted, and did not reply to this incident/injury.

- Bellingham, WA, USA

problem #1

Feb 241999

Durango

  • miles
While driving 40 mph vehicle had a direct frontal impact due to faulty ABS braking system. Vehicle slid into another vehicle, and driver's/passenger's airbags did not deploy, which did not protect the occupant in accident.

- Richmond, VA, USA