8.7

pretty bad
Typical Repair Cost:
$840
Average Mileage:
93,950 miles
Total Complaints:
45 complaints

Most common solutions:

  1. replace ball joints (15 reports)
  2. should be recalled and sturdy, good metal parts used (14 reports)
  3. not sure (8 reports)
  4. Dodge should recall ball joints (6 reports)
  5. dealer rebuilt the entire front end (2 reports)
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This problem may be covered under warranty. Ask your Dodge dealer.

« Read the previous 20 complaints

problem #5

Oct 112004

(reported on)

Durango

  • 40,000 miles

Upper ball joints are bad... dealer cannot cover under warranty

- Lori S., Westminster, CA, US

problem #4

Apr 262004

(reported on)

Durango

  • 27,000 miles

I for quite some time, my Durango would squeak terribly especially when going over bumps. When I took it in, I was lucky to still be under warranty. The cost to fix it would have been around to $1000.

The front ball joints were completely broken. It took a week to get the parts and fix. It is really scary that my wheels could have fallen off at any time. I still have the Durango and honestly it sound like they are going again. It really sucks that something that could be fatal is not important enough to the company to repair up front. I would probably not buy another Durango.

- Anjel A., Danville, VA, US

problem #3

Dec 152003

(reported on)

Durango LXT

  • 44,490 miles

Bought this vehicle and immediately found bad ball joint on left front, and had to replace the tire at my cost. returned to the dealer and the ball joints and upper control arms were replaced on both sides. I have had to replace the right side tire too. Later I found out these vehicles had been under investigation by NHTSA since back in july. Dealers should have to tell about safety defects I think. I have driven it 1500 miles in four months, only because I am afraid of it.

- Ector D., Bristol, TN, US

problem #2

Dec 062003

(reported on)

Durango

  • 34,000 miles

I purchased this DODGE in June of 03 with 30,500 miles (good Huh?)--In August it started to squeak--Bad lower ball joints is what I was told. The car only had 34,000 miles on it but it was under the extended warranty and cost me 100.00 deduct. In September it was squeaking again so I took it to a local Dodge dealer and they said it was the shocks---Had them replaced $200.00--One month later it squeaks again (I am really starting to hate DODGE) Now they say the upper ball joints are gone. Have to have them replaced $100.00--Today, Dec 6, 2003--the car squeaks again! BAD--I only have 41,000 miles--I can't go 6 weeks without a problem. I really want to trade this P.O.S. in and get something else--I want Dodge to take responsibilty for this DEFECT!--No other cars have these problems at this low mileage.. I am going to a independant friend mechanic on Monday and if I find the dealer did not do what they were suppose to....... Big time 2 problems--Dealer and Dodge! I hate them all.

- Susan I., Port Saint Lucie, FL, US

problem #1

Oct 312003

(reported on)

Durango

  • 59,000 miles

Since this made the news on OCT 30,2003, I believe that Dodge Corp. should take a good look at this problem before someone gets hurt. I have a 1999 Durango that only has 59,000 miles on it and the ball joints are bad. My neighbor has a 2000 model and the ball joints on it are bad to and it only has 42,000 miles on it. I think this is "BULL SH*T" and Dodge should recall this and fix their problem.

- Brian S., Hurricane, WV, US