10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,136 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I failed inspection due to ball joints. Upon taking 99 Durango to the dealer, was told both upper and lower ball joints on both passanger and driver side need to be replaced. I have 60,000 miles and I don't think that all this should be wrong.
- North Oxford, MA, USA
Steering problems. Also, three ball joints were stripped. Consumer called dealer, and they stated that there was no recall relating to ball joints. Ts.
- Alton, IL, USA
Took vehicle in for an alignment and both upper and lower ball joints on right side were worn. Cause unknown.
- Bonneterre, MO, USA
Recommendations replace both lower ball joints they said it had worn loose but in order for that to happen it would have had to be loose. And another thing is there a cotter pin to hold the nut on there so ether there was no pin or the pin was not folded or bend correct and I don't think I should have to paid because steering linking on leet side broke cause both lower ball joint to wear.and they also said that I need 4wheel alignment I don't mind paying for that.but I do know that the front tire worn on even because of steering linkage.end closing hope you can help me out.god bless you and have a nice day.
- Milwaukee, WI, USA
While vehicle was getting an alignment, the upper ball joints were worn and needed to be replaced. Mechanic stated mileage seemd to be too low to have worn out upper ball joint. Lower balljoints were replaced as well and the right inner tie rod was replaced too.
- Kent, OH, USA
While at dealer for alignment mechanic noticed both front upper and lower ball joints were worn out and needed to be replaced. Newly designed parts are available.
- Coshocton, OH, USA
The consumer went to have an alignment performes but the dealer would not align the vehicle because of badly worn from lower ball joints. Nlm
- Cincinnati, OH, USA
Controlarm, upper and lower ball joint were replaced. Within a year, they needed to be replaced again. Consumer covered cost for first replacement. Dealer has advised that second replacement will also be charged to consumer. Consumer replaced upper and lower ball joints and control arms at her cost.
- Montague, MI, USA
Right lower ball joint needed to be replaced under 30,000 mile of wear. Dealer notified, and unable to help in this matter at this time. Feel free to provide any further details on this matter.
- Natick, MA, USA
Vehicle wandered if it hit a bump. Vehicle slid enough to lose control. Dealer stated that ball joints were bad, but under Chrysler guidelines they were not.
- Kent, CT, USA
Went to get inspected and failed because both lower ball joints were worn.
- Webster, MA, USA
- Plainfield, IL, USA