10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,143 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle was taken for a routine general maintenance, and the mechanic noticed that all four ball joints felled worn out prematurely. Also consumer had problems with water pump and the serpentine belt.
- Herndon, VA, USA
Dodge Durango-upper & lower ball joints need replacing front & back tie-rods replaced 2002, 1999 - 88,000 miles.
- Windsor, CT, USA
Vehicle pulling to the right took to shop and they told me the vehicle is unsafe to be on the road and that the ball joints could fail at any time. This is the only vehicle I have so I have to drive it daily.
- Longmont, CO, USA
My 1999 Dodge Durango with only 33,000 miles: Worn upper ball joints had to be replaced on 12-9-03. Approx. Cost $500 not covered by warranty.uch too soon for the light duty which this SUV receives.
- Oak Park, IL, USA
After only 60,000 miles I have had to replace all 4 ball joints and have replaced my rotors twice. I have complained to my dealer about my brakes not long after I purchased my vehicle and have had trouble with them ever since.
- Gonzales, LA, USA
Upper and lower ball joints wore out after 63000 miles on 1999 Dodge Durango.
- Burbank , OH, USA
I have a 1999 Dodge Durango with 39000 and the ball joints are bad. Also the braking system seems to be failing, it grabs unatrally hard. I have also experienced an engine oil pressure problem.
- Auburn, WA, USA
Consumer took vehicle to dealer for routine maintenance, and mechanic noticed that both upper and lower ball joints needed to be replaced due to corrosion.
- Peebles, OH, USA
I purchased a brand new 1999 Dodge Durango and have faithfully maintained the vehicle with oil changes, tune-ups, etc. I recently brought my Durango into the local Dodge dealership where I purchased the car, due to the engine light coming on for no apparent reason. I was informed that my front end ball joints needed to be replaced along with the arm control, and the sensor needed to be replaced. The total costs of repair, including new tires, etc. Totaled over $2000. No one informed me of a potential recall of the ball joints, until I picked my car up, and paid the bill. Now I find out that your Agency has been investigating this problem for quite some time and nothing has been done to date. I have researched this issue on the internet and have found numerous instances of failure of the ball joints at extreme cost to car owners. My vehicle has only about 48,000 miles on it. This is ridiculous. It is my hope that your Agency will take action soon, as this is a serious problem, and could lead to fatalities if not addressed.
- Winchester, MA, USA
I have a 1999 Dodge Durango. I learned today that both top and bottom, front ball joints need to be replaced immediately. I understand that premature wearing out of these is not uncommon. I would like the manufacturer to replace these. The dealership was considerate, but not helpful. I would like to have these vehicles recalled as I understand this is not an uncommon problem, but could be very unsafe. Anything you can do to expedite a recall would be appreciated.
- West Des Moines, IA, USA
Consumer complained about a host of problems which included anti-lock brake sensor replacement along with 2 water pumps, and a belt. Also, consumer complained about a serious suspension problem which involved front upper and lower ball joints.
- Newport, NC, USA
PE 03-032, front suspension/ball joint failure: While getting the vehicle checked for wheel alignment mechanic discovered that the upper and lower ball joints were worn out.
- Cape Coral, FL, USA
There was a problem with the front end stability. The upper and lower ball joints were suspected. The dealership was aware of this problem.
- New Haven, IN, USA
Vehicle failed Virginia state inspection. Technician indicated the need to replace the upper and lower ball joints.
- Prince George, VA, USA
1999 Dodge Durango owner - upper and lower ball joint replacement - noticed tire wearing on the inside of both front tires (tires only had 17,000 miles on them). Local mechanic notice alot of play in ball joints. Replaced upper and lower ball joints and cost $750.
- Fairfield, CT, USA
Consumer stated that three out of the four ball joints on the vehicle were defective. All four control arms and tie rods were replaced.
- Waynesboro, PA, USA
While changing the front right wheel consumer noticed that upper ball joint was loose. Manufacturer was notified, and they informed consumer that the part was not covered under a recall.
- Bronx, NY, USA
1999 Dodge Durango has severely and prematurely worn front-end ball joints at 65,000 miles.
- Lees Summit, MO, USA
1999 Dodge Durango has severely and prematurely worn front-end ball joints at 65,000 miles.
- Lees Summit, MO, USA
- Havertown, PA, USA