10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,221 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Right upper ball joint was worn and very loose.
- Richmond, VA, USA
Right upper ball joint was loose and very worn.
- Richmond, VA, USA
2000 Dodge Durango premature wear upper ball joints in September 2003 with only 39,000 miles the Durango was diagnosed with early upper ball joint wear. Dodge dealership ignores several requests to address the problem. Do we have to wait until it fails and someone is killed to solve, what I now find, is a common problem?
- Lake Oswego, OR, USA
2000 Dodge Durango - dealer recommends replacing upper ball joints. DealerS opinion is that the vehicle is unsafe to operate. For the past three years, Dodge has been reviewing a product recall on the Durango ball joints. This defective product issue needs to be resolved.
- Flower Mound, TX, USA
2000 Dodge Durango - dealer recommends replacing upper ball joints. DealerS opinion is that the vehicle is unsafe to operate. For the past three years, Dodge has been reviewing a product recall on the Durango ball joints. This defective product issue needs to be resolved.
- Flower Mound, TX, USA
Consumer replaced the ball joints in August 2003. As of today passeneger's side ball joints need to be replaced. Consumer was frustrated.
- Assonet, MA, USA
After two weeks of purchasing our (2 years old @ that time)Durango, as we were driving we heard a loud screaching noise, we found a piece that appearantly broke off, it had to do with the brakes we were told. Later our transmission wasnt functioning properly, it needed new sensor. When steering it screaches (had problem right after purchasing) and its been getting worse, we took it to dealer and they flushed power steering fluid and we also had to have right ball joint replaced at the same time. When steering it still sounds bad. We had to replace the battery a year after purchasing one at the dealership and a month after that our transmission went out. Dealer wanted to charge $3700. We took it somewhere else, hope to pick up today from shop will be paying $2570.
- Litchfield Park, AZ, USA
On October 26th at approximately 3:40pm my wife, carrying our six children, was driving our 2000 Dodge Durango on Chicago's lake shore drive when the right front wheel popped off. Fortunately there wher no injuries related to this potentially fatal mechanical breakdown. Our Durango has less than 75,000 miles on it. It is our understanding that many Dodge Durangos have experienced this problem however, neither Dodge nor the NHTSA has done anything about it.
- Chicago, IL, USA
2000 Dodge Durango in which the ball joint had to be replaced at 53230 miles. They were so far gone that the mechanic doing the inspection stated the Durango could not be driven until the necessary repairs were made because it was to dangreous to drive. I feel luckly that this was caught by the mechanic during a oil change, for we were using it for a 1000 mile vacation the following week. The cost of repair $760.57 ball joints wer R&R
- Lake Geneva, WI, USA
My complaint is simply that I cannot understand why your Agency hasn't ordered a recall concerning defective ball joints on 2000 Dodge Durangos, and Durangos of other model years so affected. These defects are highly dangerous, and highly costly to owners. Your inaction is simply facilitating daimler Chrysler's cynical policy of ignoring the issue and hoping that it blows over. In the absence of a recall order, I fail to see how your Agency is protecting american taxpayers.
- Grand Island, NE, USA
10/8/04 drove vehicle for approx 4 miles today, everything normal as could be. Leaving a parking spot with limited clearance, requiring a full turn-to-lock on the steering wheel, upper ball joint failed, causing separation of the front axle (4WD), and separation of the lower ball joint. There was no noise or other indication of impending failure.
- Cumberland, RI, USA
While driving driver"sehicle wandered from side to side. Steering wheel would pull from left to right on its own. Consumer drove vehicle to the dealer for inspection, and mechanic determined that both frontal upper ball joints needed to be replaced due to corrosion.
- San Jose, CA, USA
I have a 2000 Dodge Durango and I have had problems with my balljoints. I've had my car in for numerous problems but none as scary as the near loosing control of my car everytime I go over a pothole or uneven pavement. Finally in March 2004 I had all four of the balljoints replaced because they were found to have "excessive radial free play, over.250 inch". after having them replaced in March there is still a problem. I brought the car back for the same problem but was told that everything was tight but that I needed new shocks. I've replaced the shocks and the problem still persists. I asked the dealer if I could have the old parts but they said since it was a warranty issue that I wouldn't be able to have them becasuse they would have to send them back to mopar. I also asked if the balljoints that were replaced were the same as the old ones, the same type, same manufacture and the dealer told me there was no way for him to know. Because if they were the old type then I would like the new type put one. I feel lucky that I purchased an extended warranty because I haven't had to pay for the replacement of the balljoints, but I did have to pay 500 dollars for replacing the shocks. I just hope I really needed them.
- Gilroy, CA, USA
Basic auto checkup desovered issue. When the vehicle was lifted in the air the front end fell apart. Both ball joints for the 2000 Durango I own had to be replaced which end up costing close to $500. I had heard 1 year ago about possible problem but didn't think anything of it until now which lead me to research it. It would seem this is a very common issue, and it could have possiblity been worse by it falling off while I was driving, which could have resulting is serious injury.
- Croton, OH, USA
Beginning at approximately 25,000 miles a noise from the front suspension began. Over time the noise continued to get worse. The source of the noise was the upper ball joints which failed with only appoximately 49,000 miles on a 2000 Dodge Durango. The dealer informed me that this is a common failure with Durangos. Both upper ball joints failed. This is a premature failure which could lead to an accident and possible loss of life. Chrysler should recall and replace the defective components before someone is injured.
- Waukesha, WI, USA
My 2000 Dodge Durango 4.7 upper ball joint failed and has unusal rusted wear and tear for this vehicle. After an inspection I was alerted that this ball joint was unually worn and that it would need replacing. There was no indication that it had worn to the extent it had. I consider my self lucky but it seems that there is a definte issue here as not only that it was warn on my vehicle but the part is almost impossible to find as many other are experincing the same issue. Yet there has been no recall on this part I think some poeple are going to get hurt here and before they do please ask diamer Chrysler to look into this issue.
- Ashburn, VA, USA
Consumer complained about a ball joints were replaced. The vehicle shakes when driving speeds of 40 mph and higher.
- Galloway, OH, USA
The upper ball joints failed. Took vehicle to the dealer, but problem recurred.
- Memphis, TN, USA
Ball joint failure on passenger side. The upper control arms, along with the ball joints have been replaced 3 times in the first 24 months of operation.
- Garland, TX, USA
- Matthews, NC, USA