10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
76,802 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #2

Apr 212005

Durango 8-cyl

  • Automatic transmission
  • 14,258 miles
When I open a single window, the entire truck shakes. The front doors shake enough to see a gap. There is so much cabin pressure it feels as if your head is about to explode. It is impossible to ride with window down. The shaking has caused the front left door to have severe wind noise when windows are closed.

- Hebron, MD, USA

problem #1

Jul 162004

Durango 4WD 8-cyl

  • Automatic transmission
  • 0 miles
I was contacted in July by Chrysler who said that my 04 Dodge Durango slt had a "hot bake paint problem." The female rep. Asked if I had noticed any paint fading or other problems. I told her "no, not yet." I was instructed to bring the truck back to usa Dodge also known as mack Dodge and return it for another truck. The same lease agreement still in effect, the new truck would have to be msrp to msrp. I asked why they just would not repaint it and put us in a loaner, she said, "sir wouldn't you like a new truck !" I said, "yes !", already having about 5,000 miles I would be starting the mileage clock to zero. Then I asked how do I know that the new truck I pick out won't have the same problem. I was told they would run the VIN to make sure. Well I was not able to find another truck msrp to msrp even after checking a few dealerships. The truck gave us problems in the past, stall, no start, no stored codes etc. They even blamed it on the key fob once. After what's been on the news I am glad they bought me out of the truck. I pray to god that my wife & 3 kids never got hurt and I will pray that no one else does either.

- Toms River, NJ, USA