10.0

really awful
Crashes / Fires:
3 / 27
Injuries / Deaths:
4 / 0
Average Mileage:
57,992 miles

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« Read the previous 20 complaints

problem #114

Sep 252015

Durango

  • 95,000 miles
The contact owns a 2012 Dodge Durango. While driving 50 mph, the vehicle stalled. The contact was able to restart the vehicle after two attempts. The contact stated that the vehicle was repaired under NHTSA campaign number: 15V115000 (electrical system); however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

- Midlothian, TX, USA

problem #113

Sep 012015

Durango

  • 76,000 miles
I was driving and noticed smoke coming from what appeared to be the drivers side visor. I recorded the smoke and called my husband (who thought I was nuts). When I would stop, the smoke seemed to stop as well. My toddler and I were able to park and evacuate the vehicle before the fire started. The fire department said it was an electrical fire, started in the wiring near the visor. Damage is shown in the pictures. Nearly $20K to repair it so the insurance company has totaled the vehicle. There is an electrical wiring recall #14V391000 on 7/2/2014 that states; "if the vanity lamp wiring shorts there is an increased risk of fire." I had this recall addressed in 11/2014...so why did this happen"! two weeks prior to my incident I had taken my 2012 Durango in for difficulty starting, tire sensor replacement, and to have software updates completed. Could this have triggered the short" the recall also states: "in affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed." I have really enjoyed my Durango...but this has been a terrible experience!

- Lone Jack, MO, USA

problem #112

Sep 162015

Durango

  • 79,000 miles
The contact owns a 2012 Dodge Durango.while driving approximately 45 mph, the instrument panel illuminated and the windshield wipers operated independently. In addition, the contact mentioned that the interior lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the VIN was not included in NHTSA campaign number: 14V636000 (electronic stability control). The failure mileage was 79,000.

- Douglasville, GA, USA

problem #111

Sep 092015

Durango 6-cyl

  • 50,000 miles
The contact owns a 2012 Dodge Durango. While driving approximately 15 mph, there was a smoke odor inside the vehicle. The contact discovered that the passenger side sun visor had caught fire. The fire department was able to extinguish the fire. A fire report was filed and no injuries was reported. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14V391000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000...updated 11/02/15

- Vidor, TX, USA

problem #110

Sep 112014

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic ), 14V634000 (electrical system), and 15V115000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Lyndon, KS, USA

problem #109

Jul 012015

Durango

  • 62,000 miles
I had an alternator replaced after my car completely died while driving in November. I found out that they put in a similar part but didn't put in the official replacement part until 8 months later. I could have had the car for again and put myself and son in danger if it would have happened on the highway like the first time. Now they are finally doing it but didn't tell me it wasn't complete until I brought my car in for another issue. During that time I started getting a bad key message and the red security system dot on my indicator panel wouldn't shut off. At times leaving me stranded and wouldn't start. I took it in 3 weeks ago and they said they fixed it. Then out of the blue it started happening again and I had to request a tow since it wouldn't start. They are saying it's the win module., but I am not convinced. I want to know if this can be an effect of the alternator zapping the system when my car died and all the electrical components went haywire. It zapped my battery and it had to be replaced. The same win module in my car that is in other makes and models has been recalled in several other cars but not mine. This needs to be looked into.

- Norman, OK, USA

problem #108

May 072015

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 15V115000 (electrical system) and 14V634000 (electrical system); however, the parts needed were not available. The dealer advised the contact that the parts were not available for repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

- Orlando, FL, USA

problem #107

Jan 302015

Durango 8-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that the vehicle would not start until after several attempts. The failure occurred on several occasions. While driving approximately 30 mph, the vehicle stalled without warning. The failure recurred on several occasions while driving various speeds. The vehicle restarted after several attempts. The vehicle was repaired under NHTSA campaign number: 15V115000 (electrical system); however, the failure persisted. The vehicle was taken back to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. MA 10/22/2015

- Brentwood, NY, USA

problem #106

Aug 212015

Durango

  • 20,000 miles
The contact owns a 2012 Dodge Durango. While driving approximately 15 mph, the vehicle stalled without warning and all the electrical functions ceased. It took multiple attempts to restart the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part was not available. The manufacturer was notified of the issue. The approximate failure mileage was 20,000.....updated 02/10/16

- Tocson , AZ, USA

problem #105

Dec 152014

Durango

  • 58,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that the key fob failed to unlock the doors. After the driver side door was opened manually, the push to start failed to operate without warning. On another occasion, the alarm sounded independently without warning. When the vehicle was started, the check fuel cap and change engine oil warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.

- Beaumont, TX, USA

problem #104

Aug 032015

Durango 6-cyl

  • miles
2012 Dodge Durango. Consumer writes in regards to parts not available to complete recall notice 15V-115.

- Greenwood, SC, USA

problem #103

Apr 102015

Durango 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15

- Jessup, GA, USA

problem #102

May 252015

Durango 6-cyl

  • 70,000 miles
The contact owns a 2012 Dodge Durango. While driving at 30 mph, the vehicle hesistated as if it were going to stall. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. MA 10/16/15 updated 01/25/16.

- Mcgaheysville, VA, USA

problem #101

Aug 182015

Durango

  • 44,000 miles
While driving on the highway the car's engine shut down. I placed the car in neutral and restarted the engine with no difficulty. Days later the car was parked and would not start. The engine turned normally but it seems like the fuel is not reaching the engine. It almost seems like a flooded engine. I researched it online and it seems to be an known issue with this car. The tipm (totally intergrated power module) seems to be the issue.

- Miami, FL, USA

problem #100

May 012015

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure.

- Sarasota, FL, USA

problem #99

Feb 272015

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- St. Martinville, LA, USA

problem #98

Aug 132015

Durango 6-cyl

  • 48,637 miles
When the gas pedal was pushed down to accelerate there was a high pitched whizzing sound that was associated with every rev of the engine. After driving approx. 8 minutes the battery light came on the dash panel. Took the car to a repair shop and the battery was replaced. After replacing the battery, it was deemed the alternator was bad and in need of replacement. The alternator was replaced the next day and the problem was fixed. Dodge currently has a recall (P60) on Durangos from the same years as ours. However, Dodge says my alternator does not fit the recall because it is 180 amp and not 160 amp. When the alternator was replaced, there was a backorder on the alternator that fits my Durango. I found this ironic and questioned why there would be a shortage of alternators if this type wasn't experiencing failures. My issue fits the same symptoms as many other Dodge owners. I feel the alternator was bad and perhaps this is just one of many that Dodge isn't recognizing at this time. There is no recourse as of now through Dodge but I want to make someone aware of this issue to prevent someone from dealing with the same issue. If we would have driven too far the car may have shut off and caused a hazard on the roadway. I feel this is too new a vehicle to have such detrimental failures. Dodge has been of very little help. In fact, Fiat Chrysler made it abundantly clear that my vehicle did not fit the recall and when I asked why a group of people had to be affected to care there was no response. Please do not let this die! thank you for your time.

- Berlin, PA, USA

problem #97

Apr 102015

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact stated that the vehicle hesitated as if it would stall. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.

- Athens, PA, USA

problem #96

May 252015

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the contact was experiencing a delay with the push start button and had to depress the accelerator pedal in order for it to respond. The failure mileage was not available.

- Ellsworth Air Force Base, SD, USA

problem #95

Aug 192014

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Plymouth, CT, USA

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