10.0
really awful- Crashes / Fires:
- 3 / 26
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 58,805 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Dodge Durango. While driving approximately 15 mph, the vehicle stalled without warning and all the electrical functions ceased. It took multiple attempts to restart the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part was not available. The manufacturer was notified of the issue. The approximate failure mileage was 20,000.....updated 02/10/16
- Tocson , AZ, USA
The contact owns a 2012 Dodge Durango. The contact stated that the key fob failed to unlock the doors. After the driver side door was opened manually, the push to start failed to operate without warning. On another occasion, the alarm sounded independently without warning. When the vehicle was started, the check fuel cap and change engine oil warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.
- Beaumont, TX, USA
2012 Dodge Durango. Consumer writes in regards to parts not available to complete recall notice 15V-115.
- Greenwood, SC, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15
- Jessup, GA, USA
The contact owns a 2012 Dodge Durango. While driving at 30 mph, the vehicle hesistated as if it were going to stall. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. MA 10/16/15 updated 01/25/16.
- Mcgaheysville, VA, USA
While driving on the highway the car's engine shut down. I placed the car in neutral and restarted the engine with no difficulty. Days later the car was parked and would not start. The engine turned normally but it seems like the fuel is not reaching the engine. It almost seems like a flooded engine. I researched it online and it seems to be an known issue with this car. The tipm (totally intergrated power module) seems to be the issue.
- Miami, FL, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure.
- Sarasota, FL, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- St. Martinville, LA, USA
When the gas pedal was pushed down to accelerate there was a high pitched whizzing sound that was associated with every rev of the engine. After driving approx. 8 minutes the battery light came on the dash panel. Took the car to a repair shop and the battery was replaced. After replacing the battery, it was deemed the alternator was bad and in need of replacement. The alternator was replaced the next day and the problem was fixed. Dodge currently has a recall (P60) on Durangos from the same years as ours. However, Dodge says my alternator does not fit the recall because it is 180 amp and not 160 amp. When the alternator was replaced, there was a backorder on the alternator that fits my Durango. I found this ironic and questioned why there would be a shortage of alternators if this type wasn't experiencing failures. My issue fits the same symptoms as many other Dodge owners. I feel the alternator was bad and perhaps this is just one of many that Dodge isn't recognizing at this time. There is no recourse as of now through Dodge but I want to make someone aware of this issue to prevent someone from dealing with the same issue. If we would have driven too far the car may have shut off and caused a hazard on the roadway. I feel this is too new a vehicle to have such detrimental failures. Dodge has been of very little help. In fact, Fiat Chrysler made it abundantly clear that my vehicle did not fit the recall and when I asked why a group of people had to be affected to care there was no response. Please do not let this die! thank you for your time.
- Berlin, PA, USA
The contact owns a 2012 Dodge Durango. The contact stated that the vehicle hesitated as if it would stall. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
- Athens, PA, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the contact was experiencing a delay with the push start button and had to depress the accelerator pedal in order for it to respond. The failure mileage was not available.
- Ellsworth Air Force Base, SD, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Plymouth, CT, USA
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 70 mph, the vehicle decelerated independently. The failure also occurred when driving from a complete stop. The VIN was included in NHTSA campaign id number: 15V115000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Boulder, CO, USA
The contact owns a 2012 Dodge Durango. While driving approximately 35 mph, the vehicle had an abnormal noise coming from the engine. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the tipm module needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
- Baltimore, MD, USA
The contact owns a 2012 Dodge Durango. While driving at 40 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart after several attempts. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 77,000.
- Hoffman Estates, IL, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Ft Belvoir, VA, USA
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Flower Mound, TX, USA
Was leaving my home for work and coming up to stop sign when my vehicle stalled. Radio was still on but car not running. I had towed to shop who told me there was a recall that needed to be taken care of that was probably causing trouble. Thank god I wasn't in traffic. I had it towed to the dealership who told me parts for tipm fuel pump relay were not available for recall repair. Called Chrysler who stated parts are available and for that reason they denied rental car. Website clearly states "repair parts are not available" dealership insisted parts not available as well. Vicious cycle went on for 2 weeks, back and forth 2 hour phone calls until Chrysler admitted that they were attempting to use another part from a different vehicle "for now". 3rd week into ordeal I get call from dealership that I need to pay $300 for tipm connector which is needed for recall repair to be completed. Obligated to pay since Chrysler stated part is not under recall or warranty but you can't do one with out the other. Doesn't make sense. 3 weeks with out vehicle so at their mercy paying for part. No compensation or rental from Chrysler. Failed to mention 1 week after purchase in 2012 vehicle overheated leaving me stranded. Engine needed to be replaced and of course unable to return defective vehicle since I signed my life away when I bought it.
- San Antonio, TX, USA
The contact owns a 2012 Dodge Durango. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Fort Walton Beach, FL, USA
- Brentwood, NY, USA