NHTSA recall number: Opens new window takes away from VIN lookup section>19V-813recall date: November 14, 2019 // vehicle continues to loose power while driving on freeway, engine light turns on; dealer keeps telling me it's the fuel cap! now fcw warning is coming on in addition. Not safe!!! no remedy yet 5 months later!

- Newark, CA, USA

It took 30 minutes for my husband to crank my car. He had to tap on relays in the fuse box to get it going. The car was parked in the driveway and had not been driven since the prior evening. Went to the dealership to ask about recall and they said Chrysler had not come up with a fix yet. So the question is. What do we do if we keep having issues?

- Fort Walton Beach, FL, USA

Vehicle wouldn't start I spent half an hour trying to get it to start call Dodge dealership they dont have a part for this problem it's not safe and very embarrassing my biggest fear is getting stranded somewhere I have been dealing with this problem since last year

- East Stroudsburg, PA, USA

My vehicle stalls after starting then continuously turns over until I push the ignition button multiple times until it turns off. I have had this issue since April of 2018. The vehicle has been to the dealer multiple times for this with no repair available. Now there is a recall issued on the fuel relay switch(which was fixed a few years ago for the same problem.) and again no repair available. This is very unsafe and quite embarrassing when I am trying to start my vehicle. How long do we have to wait?

- Adrian, MI, USA

First started with locks on doors, then fuel gage now does not start at all. Electric lights would just start going on & off while driving it would slow down and could not pick up speed sometimes while driving on street.

- Jackson, MS, USA

Stalling randomly while driving all power cuts out. Huge safety concern. Still at dealership 3 months later for a recall and no piece available yet according to Chrysler. Fuel pump relay. No estimated date for replacement. Beyond upset. I want my vehicle back. Chrysler needs to get a remedy and fast for its customers. It's a huge safety issue and people need their own vehicles. Not a rental it shouldn't take this long. They should have a piece made or at least an estimated time when they will have it for customers.

- Warren, MI, USA

My 2012 Dodge Durango has lost all power while I have been driving it. Today is the 4th time this has happened in about 2 months. I have been driving and without any warning the car stops running and all electrical is gone, my dash is blank. I was almost in an accident today. I pulled out on a busy street and lost all power. I was able to stop in the middle turn lane and put it in neutral. It is very scary each time it happens without warning!!! this issue must be addressed and fixed. My safety and my family's safety is at stake! I am afraid and won't drive it on the interstate. This engine failure has happened 4 times in the last couple of months. This sounds like manufacturer recall # V62, NHTSA recall # 19V-813 with the stall condition while driving the vehicle. A fuel pump relay failure. (recall related incident)

- Lake Worth, FL, USA

Motor shuts off traveling down the road (happened 3 times since 2016). Twice on a curve 30 - 40 mph & once down a straight away 60mph (scary). Got on your web sight NHTSA recall # 19V-813. - manufacturer recall # V62. We have stopped driving the vehicle. Called Dodge gave me case # 74962415. Talked to a [xxx] at Dodge said he could not loan me a vehicle. Ask him to let me speak to his superior...he said no. Talked to bobilya Dodge (local dealer). No help with this recall until they figure out a remedy. (recall related incident) ts can you help? need a vehicle! [xxx] approx dates this occurred....2/17. + 4/18. + 5 /19 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Burr Oak, MI, USA

The engine regularly will not start when I push the button. It stalls over and over. Sometimes leaving us stranded. This has been happening since at least 2016 and I have had all recalls repaired. The matter has never resolved! now I have been informed that the initial recall replacement part was faulty and Dodge currently does not have a fix.

- Fishers, IN, USA

The contact owns a 2012 Dodge Durango. The contact stated that the engine would not start. The vehicle was towed to classic Dodge of arlington (1333 East interstate 20, arlington, tx), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 105,000.

- Mansfields, TX, USA

I've have an ongoing problem with the check engine light and feeling like the truck is going to stahl. Can't remote start my truck because of this problem. I've taken it to get repaired several times for the same issue and still have not fixed the problem. I just got my truck back on 10/25/19 and didn't drive it until Monday 10/18/19 and check engine light came back on and feeling like it's going to stahl. I want my truck to be repaired already.

- Massapequa Park, NY, USA

The contact owns a 2012 Dodge Durango. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V115000 (electrical system); however, the remedy failed to repair the vehicle. While accelerating from a stop, the vehicle stalled. The vehicle was towed to the contact's residence. The contact mentioned that the fuel pump was inoperable and an abnormal clicking noise was heard. Also, the vehicle periodically failed to start. Galeana Chrysler Jeep Kia (180 greystone blvd, columbia, SC 29210, (803) 779-7300) was contacted and informed the contact that the failure was due to the bypass for the fuel pump. The contact was referred to the manufacturer to see if the repair would be covered. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle would not be covered. The failure mileage was 180,000.

- Hopkins, SC, USA

Engine shuts off while driving without any warning. Will restart. Dangerous can cause crash. Has been previously recalled for this problem and the repair doesn't solve issue.

- Saint Louis, MO, USA

The contact owns a 2012 Dodge Durango. The contact stated that the engine failed to start. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump failed. The fuel pump was replaced; however, the failure was not corrected. The manufacturer was contacted. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V115000 (electrical system). The vehicle was not taken to a dealer. The vehicle was not repaired. The failure mileage was 100,000.

- Lincoln, CA, USA

I parked my car at home. In the morning when I pressed the start switch to start the car crank, and it does not start. I wait a minute press the start switch again and the car keeps cranking no stopping until I move my gear from park to reverse. I remove the switch and I add my car key and try again with car key. After 3 times the car starts. I know there's a recall or lawsuit for this issue. I want my car fixed with no cost for me. I maintain my car in good shape and urge to get this done. This started this week 12/17/18

- Canton, MI, USA

My Durango had been repaired per recall R09, and now the vehicle is doing the same thing as it was before the repair, which is have failed starts, and the engine shutting down while driving ( very dangerous especially on the freeway).

- Chubbuck, ID, USA

Regarding safety recall R09 / NHTSA 15V-115 fuel pump relay - 2012-2013 Dodge Durango & Jeep Grand Cherokee this recall was performed on my vehicle a few months ago, the other week the fix failed several times starting the car and once while the car was in motion. I took it back in to the dealer to get the fix redone, in the two days since the redo the car has already not started several times and stopped supplying power to the fuel pump while the car was in motion once. So in short, the fix for the original safety issue does not work and is even worse than before the fix. Searching online several other people also have had the fix fail on them as well.

- Palm Harbor, FL, USA

This vehicle has a lot of electrical issues. The push start doesn't always work and stalls out. The car has also lost power while I was driving luckily it kick back on before something serious happened. It also tends to shift gears very hard at times.

- Easton, PA, USA

3 years after having my fuel pump relay recall performed on my 2012 Durango crew the same exact symptoms are happening. Stalling out while driving and the car will try to crank but not fully turn over. Put the Durango in the shop and it's the same problem again the fuel pump relay and we have to pay out of pocket for the repair. This part should not be failing again after a 30,000 mile 3year difference on a 70,000 mile car. What ever parts they used for recall are faulty and eventually fail. I should not have to have my fuel pump relay changed again on this car. Dodge needs to take responsibility and fix the issue the first time and not put burden on their customers of their defects. I'm putting this out there for anyone having the same issue after their recall was fixed. Complain! so we aren't responsible for Dodge mistakes.

- Plant City, FL, USA

The battery gets drain out without warning it happens once or twice a month lately it's happening more often, my truck won't start even if the day before was running battery was check and it's fine. Check engine light it's on now once the truck didn't want to turn on. Took it to a mechanic and he said it was a relay issue. Brakes are in the recall VIN check list along one other recall. The lights inside turn on and off as well as if there is a short going on while in driving mode it feels like the truck is loosing power even though it has gas. I'm afraid to drive it.

- Bell Gardens, CA, USA