Fuel pump relay not working

- Houston, TX, USA

Screen on center console gets extremely hot to the touch when car is running. Purchased the car 10 days ago and reported the issue to the dealer we purchased it from. Dealer arranged for the car to be taken in to one of their authorized dealers in the auto nation group which is closer to our home. Dealer was able to duplicate and stated the temperature registered at 120 degrees on the console and recommended replacing the head unit. This unit is overheating and causing the radio to short along with other buttons on the display to not work when pressed. Dealer we purchased from said they would take care of the issue then turned around and said the limited warranty will not cover this. This is extremely dangerous and could catch fire.

- San Diego, CA, USA

I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse I can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.

- Queen Creek, AZ, USA

The -??service shifter-?? warning comes on and the gears begin to change on their own. This happen out of the blue and while driving the vehicle. Other dash board issues then come on and the car begins to say to service just about everything and then turns off the dash.

- Virginia Beach, VA, USA

I was getting in the driver seat of my parked car. Prior to getting in I heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.

- Chula Vista, CA, USA

The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle

- Leesberg, OH, USA

1st ALL of the interior lights won-??t turn off no matter what you do. Doors all closed locked still stay on while driving can-??t manually switch them off 2nd yesterday I went to pick up my daughter at school and the car all of a sudden just stopped running. It won-??t start. Before it would do that and I had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldn-??t turn off. When the alarm finally stopped the radio turned on for no reason but the car still won-??t start. Fob has a new battery still won-??t start. This car isn-??t even old and only has 60,000 miles on it. Lucky I was pulling over and parking I could have died. Apparently this is a known issue it had to happen to me for me to find out about it. You-??ll do a recall for cruise control but not this!!!-?? Crazy this car is a defective death trap. It-??s sitting on the curb in front of the house now since I had to have it towed home. I-??m NOT driving it ever again.

- Visalia , CA, USA

The vehicle was parked in my driveway and had not been used since 10pm the night before. At 7am I noticed smoke coming from the back of the vehicle as I looked out my window. I went out and there was a small flame under the bumper near the exhaust pipe also some wires seemed to be on fire. I went to get a hose, and when I returned there were flames erupting up near the tail light. A neighbor put out the fire with a dry chemical extinguisher. I called the fire department, and they said they had no idea what could've happened, but suspected an electrical short. I am taking to the dealer to understand.

- Menlo Park, CA, USA

While driving my vehicle at 60 mph my lights started to flicker on and off. Eventually they stopped but the driver side headlight had never came back on. I replaced the bulb and still nothing. Being on the highways I felt I was causing distractions to other drivers from my headlights malfunctioning and putting myself in danger without having the proper lighting to drive safely.

- Whitney, TX, USA

Water is getting in tail light (racetrack led lighting) and shorting out the led lamps. Happens when it rains or goes through a car wash

- Marlboro, NJ, USA

Yesterday when attempting to start my Durango, it turned over but did not start. As this is the 5th time, I already knew what the problem was. I checked the fuse for the fuel pump and replaced it. It started back up fine. Although this time, this put my family and I in a very dangerous situation. When driving through a railroad crossing, the vehicle died on me. Moments later the barricades came down and I jumped out quickly to push the vehicle while my wife and kids were inside. I managed to get them out of harms way before the train arrived. Chrysler needs to recall this problem, like the 2011-2013 vehicles that are experiencing fuel pump relay switch. Obviously 2014 models are affected.

- Ohkay Owingeh, NM, USA

On November 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while I have my whole family in the car, very unsafe.

- Walpole, NH, USA

Intermittent no start condition/start and shut off at any time which started after vehicle taken to dealer to complete trans cooler condenser/motor mounts/radio replacement. Can happen at cold start or after vehicle has been driven. This has happened 6 times in a course of almost 3 months. Vehicle taken to scott robinson Dodge in torrance, ca 3 times for this issue and they are unable to properly diagnose and repair. Had me replace battery and starter. Condition still exists. Dealer is playing guessing games with the repairs needed for my vehicle. I asked dealer to check fuses and wires to tipm. I believe my vehicle is being affected by the NHTSA campaign number: 19V813000 and others which affected 2011-2013 Durango's. other 2014 Durango owners have complained of a similar experience. A random no start/stall condition is very concerning since that increases my chances of a stall, crash and being stranded. Multiple times I have had my children in the car scared because the vehicle will not start. If the dealer is unable to diagnose and complete repairs, then who can?? I have young children and this is my only mode of transportation. I am without a vehicle and no loaner given by the dealer. If it weren't for covid, I'd really be out of luck with no other means of transportation. Chrysler needs review and expand the current recalls to include 2014 models or maybe a new issue needs to be identified and brought to light. Vehicle issue started 09/05/20 and has continued since. SUV taken to dealer 10/09/20, 10/21/20 & 11/04/20 for issue. They also advised on my 10/21/20 visit that my exhaust manifold bolts are broken which is causing a ticking noise at start up. This was never diagnosed at previous visits and noise has been there. I have attached a more comprehensive report.

- Lawndale, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated that while both he and his wife were driving at various speeds, the vehicle stalled without warning. The contact had yet to take the vehicle to a mechanic or a dealer to be repaired for the failure. Upon investigation, the contact discovered NHTSA campaign number: 17V741000 (electrical system) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Sylmar, CA, USA

The racetrack tailgate light leaks and a large amount of water gets inside after anytime its left in the rain, or after a car wash. This will build up and cause a short. This also freezes in the winter and will eventually crack the entire expensive tailgate light. This racetrack light needs to be replaced.

- Sun Prairie, WI, USA

2014 Dodge Durango - the main control panel in the car freezes which results in the back up camera does not turn on, not being able to adjust the volume of the system, not being able to adjust the climate controls, and the navigation freezes. This can happen either which the vehicle is stationary or while running. We took the car to the dealer who told us multiple people have complained about this after one of the recall software updates that was issued and they assumed a future software update would fix the issue. It has been at least 3 years and no updates have fixed the problem.

- Wheaton, IL, USA

So the first time I couldn't figure out what was wrong with my Durango. I attempted to start the Durango and it just kept turning but would not start. At first I though it was my fuel pump. Then I looked at the fuse and the fuel pump motor fuse was a little brown on the pin. So I replaced it with the horn fuse 20A and I when I turned it to the on position I could hear the fuel pump. During the second time this happened I was I a hurry to work. I got my kids in to drop them off and I got and and tried starting it. Same thing it just keep turning but no start. I check the fuse again and the fuse is really burnt but not blown. So I wait for my wife to get home so I can buy another 20A fuse. I replace the 20A fuse and it starts. Third time this happened yesterday 6-30-20. I checked the fuse and the fuse still looks good. Did my research and found out previous Dodge Durangos have been recalled with bad puel pump relay switch failure. Now my Durango sits outside because it wont start. The bad relay switch is something that needs to be looked at with newer vehicles. I've noticed other 2014 owners are experiencing this.

- Ohkay Owingeh, NM, USA

The fuse box keep blowing the emc fuse and now power steering want work the fuse box was smoking like it was on fire and I called the dealer said nothing they can do and I pulled said have recalls on my Dodge and I want to know why if they fix it why it still giving me trouble I have a disabled wife and kids has to ride this car to drop now it not able to be drove because can't keep the fuse from blowing and shutting the whole car down if I have I file a law suit against Dodge because my family could have got burn up in car that is defeated and has had recall and not fix the issues either the dealer lied and said they fixed or it wasn't fixed at all I be a manicure for 34 years and I know because I work on Dodge Ford Chevy all the time and I sure ant no dumb [xxx] but anything happens to my and the car issue not fix I will contact a lawyer over this matter as today because I call 3 places and nobody want to get it in the dealer just because it says issue fix come now I ant dumb and I ant paying for a recall defect to be fix when it should been fix from the get to information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richland's, VA, USA

When coming to a stop at about 5 mph with your foot off the gas pedal and your foot on the brake. The engine is still sending gas and not idling still engaging. If you move the shifter to neutral the car will jump.

- Owings, MD, USA

The vehicle has issues with stalling while driving, A/C not operating properly, windows and locks don't always work.

- Phenix City, AL, USA