10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
48,621 miles

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« Read the previous 20 complaints

problem #32

Jan 252019

Durango

  • 64,624 miles
Developed a leak in the oil filter housing, which leaks down through the engine compartment and also gets on the exhaust system. This is a very common issue with the pentastar 3.6L engine on all Chrysler produced vehicles. They have made a few revisions to this part, but have never issued a recall leaving many vehicles with this faulty and potentially dangerous part.

- Stevensville, MI, USA

problem #31

Dec 062014

Durango

  • 100 miles
Vehicle shuts down while on freeway. Dealer was unable to locate problem. It happened again over the next 6 month's several times. New vehicle was at dealership many times. Dodge sent out a corporate machanic saying there was apinch in the fuel line. This happened again a year later, same fix at dealership. And two years later, I am having the same problem, car does not start anyone this time.

- Valencia, CA, USA

problem #30

Nov 052018

Durango

  • 53,000 miles
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input. Vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear. Approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.

- San Clemente, CA, USA

problem #29

Sep 022018

Durango

  • 56,000 miles
Check engine light appeared despite all scheduled maintenance having been conducted as recommended. Check engine light is P0520 engine oil pressure sensor/switch "a" circuit. Seemingly this is a faulty sensor/switch which has occurred in 12% of Durango vehicles of the manufacturer year of 2014.

- Beach Park, IL, USA

problem #28

May 142018

Durango

  • 60,000 miles
The contact owns a 2014 Dodge Durango. While driving, the temperature gauge and power steering indicators illuminated. The contact drove home, inspected the vehicle, and diagnosed that the water pump failed. The contact stated that the water pump failed due to defective materials. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Commerce Township, MI, USA

problem #27

Apr 152018

Durango

  • 52,326 miles
The contact owns a 2014 Dodge Durango. While driving 70 mph, a burning odor was detected and the check engine warning indicator illuminated, which meant that the battery voltage was low. The vehicle was towed to the dealer (peacock Chrysler Jeep Dodge Ram hilton head in hardeeville, SC 29927) where it was diagnosed that the water pump was fractured and needed replacement. The vehicle was not repaired. The contact referenced NHTSA campaign number: 17V435000 (electrical system) as a possible cause of the failure. The manufacturer was notified and informed the contact that the VIN was not included in the recall. The failure mileage was 52,326. The VIN was not available.

- Bluffton, SC, USA

problem #26

Apr 162018

Durango

  • 71,000 miles
The contact owns a 2014 Dodge Durango. While driving approximately 45 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. After attempting three times to restart the vehicle, it finally started and was driven to the contact's residence. The contact stated that the failure began approximately two and a half months ago. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic testing or repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.

- Mesa, AZ, USA

problem #25

Mar 142018

Durango

  • 31,809 miles
Part # 68105583af was leaking engine oil. The oil was collecting between the heads. Dealer replace the part but I haven't been able to get imformation from Dodge if the part has been redesigned oil collecting between the heads could cause a fire the oil leaks when the engine is running

- Victoria, TX, USA

problem #24

Feb 162018

Durango

  • 55 miles
Vehicle check engine light came on, went to have vehicle diagnosis completed by shop and it was found that housing oil filter is damaged which lead to oil leak it was found that Chrysler engine design of housing oil filters for 3.6L engines have been poorly made an it is a common issue service bullentin sb-10058301-5939 verifies this issue

- Mount Pleasant, SC, USA

problem #23

Dec 042017

Durango

  • 5 miles
While driving 2014 Durango (w/ 26313 miles) on highway, the "check engine light" came on, and the car slow down to 30 mph and it would not accelerate more than 30 mph. I pulled over and inspect the car and found oil dripping from the engine and the entire bottom of the car was soaked with oil which can be a fire hazard. Upon doing a brief research online I found many people who owns a 2014 Dodge/ Chrysler with a pentastar engine reported that the cracked "plastic engine oil filter housing" causing the leak. I took my car to the dealer and they refused to fix my car under warranty and blamed me for "over torquing" the oil filter.

- Franklin Square, NY, USA

problem #22

Nov 182017

Durango 6-cyl

  • 64,775 miles
I submitted a previous report related to this issue. Today my car was parked on the street and totally started on its own. This car does not have a remote start. I was walking towards my car trying to turn off the panic horn which was sounding. I was approximately 15 to 20 feet away from the car when it started. This is the 4th time this car has started on its own. The car was under warranty the other three times this occurred, but the dealership checked it out and said they could not find a reason. I am really concerned this could occur while the car is parked in our garage and cause carbon monoxide poisoning (the first 3 times it started on its own the car was parked in the garage.)

- East Peoria, IL, USA

problem #21

Jul 152017

Durango

  • 48,100 miles
Bad oil pressure sensor with code P0520. Engine light suddenly come on when idle. Since then it read high pressure close to 100psi in the morning right after I start my car. Lowered as I drive but the engine light doesn't go off.

- Centerville, OH, USA

problem #20

Sep 052017

Durango

  • 31,500 miles
Hello, I just purchased a 2014 Dodge Durango limited AWD w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on September 4/5th notice huge puddles of oil in our driveway. My wife attempted to drive it that morning, but heard weird noises "sputtering noises" in her own words. Once she told me of the issue, several hours later I started the Durango and heard similar noises. Looking under the vehicle I notice oil on the under carriage of the car stretching maybe 5 feet in length. I called Chrysler roadside assistance and notified them of the issue. They sent over a tow and once the dealership diagnosed the problem, they said it was an oil cooler leak. Upon reading several forums this seems to be a common issue.

- Milwaukee, WI, USA

problem #19

Mar 302017

Durango

  • 48,377 miles
The water pump blew and had to be replaced. The vehicle had less than 50,000 miles on it. This should not have happened. The vehicle was stationary and was very loud when we started it, took it straight to our mechanic.

- Pass Christian, MS, USA

problem #18

Feb 142017

Durango

  • 61,000 miles
The contact owns a 2014 Dodge Durango. While driving 35 mph, the check engine warning and shift to park warning indicators illuminated. The contact stated that the vehicle slowed independently and stalled. There was also an abnormal fuel odor present. The contact was able to restart the vehicle after parking the vehicle for ten minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.

- Brooklyn, NY, USA

problem #17

Oct 312016

Durango

  • 47,000 miles
Noticed oil leak under vehicle. Upon inspection, discovered it was the oil filter housing. Took to dealer who quoted $474.70 for repair. Vehicle had 47, xxx miles and should have been covered under the powertrain warranty. Chrysler customer care could not state why it wasn't covered other than it was outside the 3yr/36,000 mile bumper to bumper. Mechanic did not specify that part was damaged from oil changes. Just stated cracks were found in the oil filter housing. Service bulletin sb-10058301-5939 dated August 7, 2015 shows there is a known issue. Additional sb-10080203-2280 dated June 15, 2016 proves that fca knows there are numerous issues and want engineers to be called. It is common to all 2014 3.6L pentastar oil filter housings after the apparent design change from metal to plastic. Fca agreed to recoup 50% of the cost after they couldn't explain why it wasn't covered under the powertrain warranty. It's a well known issue across the numerous forums out there. Oil draining down back of motor over transmission bellhousing could be hazardous as a fire could be started due to proximity to exhaust system.

- Weatherford, TX, USA

problem #16

Oct 052015

Durango

  • 14,000 miles
Car won't start, car stalls and engines sudden shut off

- Torrance, CA, USA

problem #15

Aug 262015

Durango

  • 5,000 miles
The contact owns a 2014 Dodge Durango. While driving 45 mph, the engine misfired and the vehicle stalled without warning. The contact lost control of the vehicle and crashed into a tree. As a result, smoke started to emit from the dashboard. Shortly afterwards, the vehicle burst into flames. A police report was filed and all five passengers sustained unknown injuries that required medical assistance. The vehicle was towed to a salvage yard, but it was not inspected. The manufacturer was not made aware of the failure. The failure mileage was 5,000.

- New Orleans, LA, USA

problem #14

Sep 202015

Durango

  • 26,420 miles
While driving the alert chime indicated that the key fob was not in range. Then the vehicle shut off. The key fob was in the cup holder. The vehicle was in the drive position. I had to stop. Put vehicle in park, restart the vehicle and then put in drive and continue driving. This is the first time that has happened.

- Washington, UT, USA

problem #13

Aug 212015

Durango

  • 6,000 miles
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area. Dash display indicated that "key fob not recognized". car has keyless start button and could not be started. All functions on key fob were not operational. Roadside towing assistance had to be requested.

- St. Charles, MO, USA

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