10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,852 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Water and/or condensation in rear lift gate taillight is causing the led light to start burning out. This seems to be a manufacturers glitch as I have seen this in several other Durango's on the road, and a few of the newer style chargers (same exact burning out location). Working with the dealership they have ordered the replacement part (extremely expensive and will fight with Chrysler on this defect) as from a mileage standpoint I am out of warranty, and will attempt further reimbursement for these expenses, however the part was ordered back in the middle of March 2017, and is still on back order as of 4/26/17 with no release date. This sort of back order tells me they know there is a problem and they don't have the supply for all the others with the same issue!
- Greensburg, PA, USA
Water pooling in rear tail light causing led to burn out. Vertical line crack in center of rear led assembly.
- Garnet Valley, PA, USA
Center rear taillamp on tailgate is getting water inside of it that puddles and collects in bottom of assemble. Concerned that led units in the lamp may short out.
- Ocala, FL, USA
Rear track light has moisture inside and a portion of the lights are burning out leaving dark areas.
- Clinton, MD, USA
Rear track lights accumulated water resulting in light flickering possibly shorting out. No idea how no physical damage to vehicle.
- Grove City, PA, USA
The rear lift gate led "racetrack" taillights can become filled with water. This appears to be a common problem with many. Water in the tail lights can cause a short which could be a fire hazard. Tail lights may also stop working with is also a safety hazard. Vehicle owners that are outside factory warranty are forced to pay over $1,000 to have lights replaced. Vehicle was parked in driveway overnight during heavy rain storm. Please view more affected people in the following link www.dodgedurango.net/forums/Durango-discussions-2014/16295-water-led-light-assembly-lift-gate.html
- Wallingford, CT, USA
This has happened twice, the first time was a month or so ago but it happened again last week and the wound was much worse. The exposed edge of the left and right rear brake light are extremely sharp and exposed anytime the rear hatch is open/up. I thought about making a video showing how it could peal and apple or watermelon skin. My right arm has a short 3/4" scrap (1st) and now an almost 3" long scrap that is taking its time to heal. If your skin touches those edges and has any amount of force it will scrape the skin. This happens during unloading if a package shifts while unloading.
- Lake City, FL, USA
I was following a Dodge Durango SUV in heavy traffic on eisenhower expressway going into Chicago at dusk and the lights surrounding the tail lights and across the rear of the Durango were so bright I could not see all the other traffic satisfactorily. I couldn't get ahead of the SUV, so had to slowdown and change lanes to drop far enough behind so I couldn't see the irritating lights.the lights were so bright, I felt I was driving into headlights.
- Glen Ellyn, IL, USA
- Plaistow, NH, USA