10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
42,555 miles

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« Read the previous 20 complaints

problem #5

Jun 012015

Durango

  • miles
The gps system on my vehicle provides inaccurate information that may cause accidents easily. The first time I noticed this issue, I was using the vehicle gps and it asked me to turn right when I turned, the was no road so I nearly hit the curb. Even though I have never being to Texas before, my vehicle has resisted locations in Texas and other location that makes this issue outrageous. I have seen several report of this online with Dodge and Jeep but fca seems not to do anything about it as their analyst did not have any idea what I was talking about. The gps information provided on my vehicle is totally wrong and for that matter I have stopped using it. I called Dodge once and they tried to reset the gps which did not work and so they advice me to go to the dealer to have it checked but the closest dealer to me told me that they cannot look at it because the vehicle was not purchased from them. One other thing is that the issue affects the time on the vehicles making the time literally go back sometimes. Once, I observed the clock move back from 12:05pm to 11:49am. After reading several reviews online, it was realized that the issue was with the uconnect system meaning that the issue is affecting all or some vehicles from Fiat Chrysler of America. Please investigate this because this can easily cost someone their life for a gps to assume wrong location. This issues is an ongoing issue so I just placed a date in the when it happened field.

- Clinton, MD, USA

problem #4

Jun 012015

Durango

  • miles
The car is making an annoying "whining noise/hum" when driving. As the speed increases so does the noise. I have had the 2014 Durango citadel (V6) 2 years and have approximately 16,000 miles on it. I started to notice the noise around 12,000 miles. The tires are inflated at the recommended tire pressure and have been recently rotated. This has had no effect on the level of noise. I spoke to another owner of the Dodge 2014 Durango citadel and he is having the same problem. He mentioned that on a recent service at the Dodge dealer they asked him if he was experiencing any noise in the drive train. I will be following up with my dealer tomorrow.

- Jackson, NJ, USA

problem #3

Aug 212015

Durango

  • 6,000 miles
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area. Dash display indicated that "key fob not recognized". car has keyless start button and could not be started. All functions on key fob were not operational. Roadside towing assistance had to be requested.

- St. Charles, MO, USA

problem #2

Mar 012014

Durango

  • 10,100 miles
Shortly after 1st acquiring the 2014 Dodge Durango R/T AWD an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the Durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The Dodge Durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a smell. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review. The Dodge Durango has not been modified.

- Lake Mary, FL, USA

problem #1

Dec 042014

Durango 4WD 8-cyl

  • 149,708 miles
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.I came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.I looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but I suspect connecting rods bent on start up. I need to know if Dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.

- Fairfield, CA, USA