10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
30,245 miles

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« Read the previous 20 complaints

problem #13

May 302017

Durango

  • 53,412 miles
The contact owns a 2015 Dodge Durango. The contact stated that the gear shifter independently shifted out of park position. The vehicle came to a stop when it crashed into the wall of a house. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified. A police report was not filed. The failure mileage was 53,412.

- Orlando, FL, USA

problem #12

May 252017

Durango

  • 24,000 miles
Put vehicle in park in our inclined driveway to run into the house for something I forgot. Left it running and stationary with my daughter in the back. As I got to the door I heard my daughter screaming and looked back to see the vehicle rolling down the driveway. Was able to run back and stop it, but it was a very dangerous situation as it would have continued to roll into the street if I hadn't heard her or if I had already been in the house.

- Elgin, IL, USA

problem #11

Mar 012017

Durango

  • 30,000 miles
Vehicle rollaway complaint. Put the vehicle in park. Exited the running vehicle, closed the door, and walked in front of the vehicle into the garage. The car began driving forward into the garage and slammed into the entryway of the home.

- Plainfield, IL, USA

problem #10

Dec 012015

Durango 6-cyl

  • 500 miles
I read an article in usa today that the nhtsais investigating vehicle transmissions that use a rotary control. About a year ago, I pulled into the driveway, shifted into park and exited the vehicle. As I was walking down the driveway I turned around and saw my car backing up into the street and across the road where it struck a block wall. I was sure that I must have not fully turned the knob to the park position but now, having read this article I am wondering if in fact there is a defect. I had not engaged the parking brake and the vehicle was still running when the incident occurred.

- Palm Springs, CA, USA

problem #9

Nov 132016

Durango

  • 18,000 miles
I have expected unintended roll away on two occasions. The truck was running and put in park and as I exited the vehicle it rolled forward. The first time it hit a parked car, in a parking lot, no damage resulted. The second time was in the driveway, I manged to stop it with out incident. This Durango is equipped with the electronic rotary shifter.

- Youngstown, NY, USA

problem #8

Oct 192016

Durango 6-cyl

  • Automatic transmission
  • 9,000 miles
The contact owns a 2015 Dodge Durango. While the vehicle was in the park position, it began to roll away and rolled over the driver. A police report was not filed. The driver sustained major injuries to the left leg, which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000. The VIN was not available. Updated 02/07/2017

- Fonddulac, WI, USA

problem #7

Mar 092016

Durango 6-cyl

  • 6,057 miles
While my Durango was in the shop for complaints of flare shifting and other shifting issues mechanic placed the Durango in park and exited the vehicle leaving it running. At that time it was not in motion. It subsequently drove into his toolbox damaging the front bumper and hood. The mechanic insists he did nothing wrong and it just happened. The vehicle was in a dealership garage. There is no police report because the dealership immediately sent the vehicle to a body shop. I contacted the police and they told me if they dealership made repairs a report wouldn't be necessary.

- Macedonia, OH, USA

problem #6

Aug 282016

Durango

  • 5,818 miles
The contact owns a 2015 Dodge Durango. After the contact parked the vehicle in the driveway, removed the key fob, and exited the vehicle, it automatically shifted into drive and crashed into the garage. The contact stated that there was no warning indicator. The air bags did not deploy and there were no injuries and a police report was not filed. The front end of the vehicle was damaged, but the vehicle was not towed. The manufacturer was made aware of the failure and promised to call back. The failure mileage was 5,818.

- Oceanside, CA, USA

problem #5

Jul 232016

Durango

  • 4,000 miles
Vehicle will drive away unattended if you forget to turn the "transmission dial"..... when the car is in drive and you stop and press the ignition button (thinking you are putting the car in park and/or turning it off, and then get out of the car, the car remains in drive and will drive away. When you press the button, the car makes a ringing sound and both me and my wife and thought the car was in park. When I got out of the car, because I forgot to turn the transmission dial to park, the car began to roll away with my wife and children still in the vehicle. Unlike all other cars I have had that had electronic transmissions which put the car in park if you turn them off and/or open the door when the car is not moving, the during will simply drive off in the direction its is aimed. This car needs to put itself into park in these situations. I have a BMW that will not/cannot drive away like this. It is extremely dangerous!!!! I asked the dealer if there was a way to stop this and I was told they are aware of a similar problem on the Jeep Grand Cherokee. However, I am told there is no re-programming fix yet. Someone is going to be killed by this defect eventually.

- South, NY, USA

problem #4

Mar 102016

Durango

  • 5,404 miles
The contact owns a 2015 Dodge Durango. While the vehicle was in the park position, the driver pressed the start/stop button to shut off the engine. While exiting the vehicle, it erroneously accelerated in reverse up an incline at approximately 5-10 mph. The vehicle drove into a busy street and stopped after bumping a curb. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 5,404.

- Toms River, NJ, USA

problem #3

Mar 202016

Durango

  • 17,000 miles
Car placed in reverse, backup camera came on and car went forward instead of backwards when gas applied. Car made funny sound. No damge occured and car was checked out by dealer. There has been no repeat events.

- Quinton, VA, USA

problem #2

Nov 232015

Durango

  • 4,600 miles
The contact owns a 2015 Dodge Durango. The contact stated that the vehicle rolled out of the park position and crashed into a house. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 4,600.

- Greer, SC, USA

problem #1

Sep 052015

Durango

  • 69 miles
After backing out of garage, I placed the vehicle in park with engine running while I walked back into garage. Note vehicle was parked on a slope. Emergency brake was not set. While in garage, I noticed vehicle was rolling down driveway. I was knocked down by drivers side door while trying to get in to apply brake. The vehicle then rolled over my mailbox, across street, over neighbor's mailbox and stopped when it hit a tree. My wife was in car so knows that rear parking sensors never chimed to indicate it was about to hit something which I believe confirms that the car wasn't still in reverse after backing out of garage. The air bags were not deployed. I believe that vehicle slipped out of park. It was not moving when I first got out. My injuries from being knocked to the ground and hers from being in the drivers seat both feel they didn't warrant emergency room treatment but will get treatment if pain persists.

- Suwanee, GA, USA