10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
32,434 miles

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« Read the previous 20 complaints

problem #24

Sep 082018

Durango

  • 72,000 miles
I have taken great measures to ensure the safety of my family and other drivers related to an ongoing issue of service shifter. I have taken my vehicle under extended warranty 3 times for the same problem and suspect autonation has been unable to identify issue nor troubleshoot. My vehicle unexplainable is not accelerating and down shifting properly. The last time I used a rental car only part was covered and we had a seatbelt scare because it wasnt securing my child. I desperately seeking resolution and have parked my vehicle for now until I can turn it over to the correct mechanic. Are you able to read error codes" where do I take my vehicle? I feel unsafe as the vehicle is unpredictable. For the fourth time, we almost experienced an accident leaving my parents enroute home. Warranty and autonation are closed. If someone could give me the correct procedure or steps I need to take. Incidents surrounding the service shifter has gone from inconvienant to traumatizing. This is a family vehicle and used to Transport children. If someone could please advise. Where should I take my vehicle? how can I be assured problem fixed and vehicle safe to drive? this vehicle acceralates, shifts to neutral, jumps and doesnt properly down shift when prompted. I've taken it in for service 3 times within months and even weeks apart. What do I do next"

- Fort Worth, TX, USA

problem #23

Aug 162018

Durango

  • 15,600 miles
The contact owns a 2015 Dodge Durango. While at a stop or braking to stop, the vehicle jerked forward without warning. The vehicle was taken to finnegan Chrysler Jeep Dodge Ram (26433 southwest fwy, rosenberg, tx 77471, 281-342-9318) where it was diagnosed that the failure was due to driver error. The failure recurred while the contact was driving into a parking space. As a result, the vehicle jerked forward and struck the front of another parked vehicle. The air bag did not deploy. A police report was not filed and there were no injuries. The vehicle was slightly damaged, but was drivable. The vehicle was taken to the gillman Chrysler Jeep Dodge Ram dealer (10585 w sam houston pkwy S, houston, tx 77099, 713-776-4900) where recall repairs were performed per NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The technician stated that the vehicle jerked due to driver error and referred the contact to the manufacturer. The manufacturer was not called. The vehicle was not repaired. The failure mileage was approximately 15,600.

- Sugar Land, TX, USA

problem #22

Aug 162018

Durango

  • miles
After any amount of rain etc. Water leaking into led racetrack lighting causing led to short out. Water pooling in driver and passenger sides racetrack strip... defective part not sealed properly.

- Lexington, NC, USA

problem #21

Jun 012018

Durango

  • 0 miles
Rear tracklight holding water after rain and carwash

- Pottstown, PA, USA

problem #20

Jun 052018

Durango

  • 75,000 miles
Water in the tail light eventually burned out the lower left hand side, looks to be faulty sealant

- Rolla, MO, USA

problem #19

Mar 082018

Durango

  • 36,280 miles
My rear tail light has water in it. Told dealership at 36K oil change and they said yes it happens all the time just put a hole in it to allow it to leak out. I said no that isnt what yoir supposed to do and they told me Dodge will not cover it.

- Saxonburg, PA, USA

problem #18

Feb 242018

Durango

  • 68,525 miles
I was parked in my driveway on a slight decline and the vehicle was running and in park and I ran into the house to grab something and when I looked back it was rolling down the driveway and crashed and got stuck in between two trees. The vehicle is now totaled.

- Linden, VA, USA

problem #17

Feb 122018

Durango

  • 40,000 miles
The center tail light in the Dodge Durango's with the racetrack set up have a leaking problem where water enters through posing a risk to the electrical system and inside of the vehicle. This basically happens whether the vehicle is in motion or parked. When it rains - water enters through the defectively sealed tail light.

- Liberty, KY, USA

problem #16

Jan 062018

Durango

  • 50,000 miles
Ractrack light on rear tailgate has water inside of it and shorted out. Noticed burnt smell.

- Schererville, IN, USA

problem #15

Jan 112018

Durango

  • 55,000 miles
Electronic fuel door was constantly getting stuck and would not open unless the inside button was pushed multiple times. When I went to get gas, the plastic door popped off so the metal hinge is now visible and is an eyesore. This is a major safety issue.

- Richmond, TX, USA

problem #14

Aug 222017

Durango

  • 25,000 miles
The led light bulb in the license plate housing goes out. It has been replaced 4 times in 2 years. Dealer diagnosed no problem and replaced bulb. Bulb lasted 2 days. Now it's past warranty and bulb is out again. According to owner's manual, I'm not supposed to be charged for repeat service visit for same issue after 3 visits.

- Chicago, IL, USA

problem #13

Dec 182017

Durango

  • 36,500 miles
The center tail light in the Dodge Durango's with the racetrack set up have a leaking problem where water enters through posing a risk to the electrical system and inside of the vehicle. This basically happens whether the vehicle is in motion or parked. When it rains - water enters through the defectively sealed tail light. On facebook social media there's a fan club dedicated to Dodge Durango's where members have reported having the same problem including one person having to have their tail light fixed three times.

- Round Rock, TX, USA

problem #12

May 252017

Durango

  • 52,000 miles
Water is inside the lift-gate race track lighting assembly. Warranty does not cover "water intrusion" of which this is. Next month my vehicle will be 2 years old so if I don't it fixed at a cost of $1,100 the lights will soon be moldy, shorted out or causing the liftgate to rust out. This should be a warranty fix regardless of age or miles.

- Coon Rapids, MN, USA

problem #11

Apr 232017

Durango

  • 24,000 miles
The passenger side headlight connection burnt and melted the connection socket where the bulb connects. Had the same problem with my 2011 Dodge charger. The wiring harness on the charger was part of a recall. The 2015 Durango harness is not on a recall, yet. It's the same part, with the same problem.

- Clovis, CA, USA

problem #10

Apr 192017

Durango

  • 25,000 miles
Dodge wants to charge $300 to swap out the bulb on the drivers' side blinker which can be done easily in about 10 minutes with regular or led bulb, however it seems that after having swapped out the bulb which shorted out on the terminal connector itself (why is my brand new car causing shorts first of all) so I installed an led on the right side as well. However, that caused problems saying the right blinker is out. So now, regardless of whether I have the led or the regular light installed on the passenger side blinker it now goes in and out saying "right side blinkder out" - and that's even when it works!"?!!! why is the computer thinking the blinker is out when I see it works? granted, the stupid left side stopped being dumb but now is there some attenuation or something that the computer doesn't like since you burned out my first bulb and it's causing issues at the right side" Dodge needs to address this as a recall under warranty because it is absolutely an issue, it's not a bulb problem, it occurs with any bulb and whether it I actually out or not is not accurate per the reporting from the computer. Sometimes it says it's out and it is, other times it says it's out and it's not... this is a major safety issue notifying other surrounding people/vehicles of intent to turn.

- Marana, AZ, USA

problem #9

Feb 032017

Durango

  • 25,000 miles
Smelled electronic burning in vehicle while driving on highway 378 from columbia SC. After about a minute the instument panelwent completely blank. Worried that I might have a dash fire, I pulled over on the road shoulder in busy traffic to get my family out of the vechile and investigate. I called the local dealer service department and was told to bring the vechile in so they could repair it. Nerviously I started the vechile back up with my family at curb side. I waited for several minutes to ensure an electrical fire did not occur. I drove straight to the dealership without any instrumentation, or turn signals. The vehicle has now been in there shop for over a month.

- Sumter, SC, USA

problem #8

Dec 292015

Durango

  • 1,200 miles
Regarding ODI PE 16-014 opened 16 December 2016: One year ago (12/29/15) a neighbor alerted me via text to the fact that my vehicle was in the street outside our home. I discovered my 2015 Durango had rolled backward approximately 35 feet coming to rest in the middle of the street. My first thought was that I had somehow failed to put the vehicle in "park". however, after starting the vehicle, I could see the rotary dial controlling the transmission was clearly indicated to be in the "P" position. It's worth noting that at the time of the incident, the vehicle was not running and the parking brake was not engaged. Obviously, having the vehicle roll away was no small concern. So I contacted the dealer who sold me the vehicle and was advised to take it to a dealer in my community for inspection. According to the service manager at the local dealership this was the second recent complaint he had received on this same issue. Ultimately, the dealer inspection turned up no discernable cause. I was subsequently contacted by the sm stating that Chrysler was flying a couple of guys up to take a look at both vehicles involved in the roll-away complaint. This process ultimately resulted in my receipt of correspondence from an individual working "special investigations" for fca stating, in essence, that my Durango is "functioning as designed". a few final thoughts: (1) the slope of our driveway is standard for homes built on flatland. An eyeball measurement has the rise at about 20" over a run of 36'. (2) our Durango replaced a 2004 Lincoln aviator. The aviator utilized the same position in our driveway for several years (sans engagement of the pb), yet we never had an issue with it rolling away. Maybe this can be attributed to dumb-luck. Or, maybe it was designed not to. (3) fortunately, we live on a quiet street. This could have been real bad.

- Anchorage, AK, USA

problem #7

Aug 262016

Durango

  • 30,000 miles
2015 Dodge Durango - with no warning rmp's start to race but the car loses all power. Different light on dash have come on. Dealer has had the truck 5 times including the latest for over to weeks. They reprogram the computer and transmission and try to say its fixed. I refuse the take the vehicle back this time. This truck is a danger to my family and others on the road. It has put family in dangerous situation multiply times, including when trying to merge onto the New York state thruway in heavy traffic. We were lucky there was a shoulder to roll into.

- Highland Mills, NY, USA

problem #6

Apr 062016

Durango

  • 35,000 miles
Dealership will not call back or answer phone to repair recall P60 and P64 all american Chrysler Jeep Dodge of midland, Texas

- Midland, TX, USA

problem #5

Sep 292015

Durango

  • 7,000 miles
The contact owns a 2015 Dodge Durango. While driving at an unknown speed, all the electrical functions, including the instrument panel, deactivated independently and then reactivated. In addition, the radio independently operated. The vehicle was previously remedied under NHTSA campaign number: 15V461000 (equipment). The failure occurred without warning. Prior to the failure, the air conditioning unit would function independently. The vehicle was taken to the dealer where the failure was repaired; however, the diagnostic results were not disclosed. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.

- Fresno, TX, USA

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