10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,884 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Lifters dealership said the warranty ended in February this yr. That's not fair my has 86000 miles on it.
- Simpsonville, SC, USA
Afrter 2 months of ownership with 73000 miles on it this SUV its turning off while driving this is the 5th time it happends while is off wipers move by it selfs doors and alarm open and closes just like its haunted took it to the dealer and they say nithing wrong with it im afraid for my life and my kids I have read and seen a lot a lot of complaints about thus issue and Dodge has done nothing about it !! while driving this dead trap
- Austin, TX, USA
Car will try to start but won't turn all the way over. It does it intermittently. I've taken it to mark Dodge and 2 other auto shops and no one can find the issue. It has done it over 15 times now
- Semmes, AL, USA
The contact owns a 2015 Dodge Durango. While driving various speeds with the air conditioner activated, the defroster failed to defrost the windows. The contact also heard an abnormal noise coming from the air conditioning unit. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air conditioner evaporator core failed and needed to be replaced. The vehicle was repaired. Another independent mechanic was also contacted and scheduled an appointment for diagnostic testing. The dealer was not contacted. The manufacturer was made aware of the failure and advised the contact to call NHTSA to file a complaint. The contact was concerned for her safety due to the possibility of the failure occuring in the extremely hot weather conditions. The failure mileage was approximately 82,201.
- Coppers Cove, TX, USA
Iam tierd of going to the dealer engine ticking, calipers front making noise, experienced bucking, hesitation during acceleration, back of truck making noise wen backing out of drive way, ac unit evaporator gone bad, cam shaft and rockets went, I only have 40 thousand miles on it, and I baby the truck.. what is going on with this model"??? every time I got it the dealer something else goes bad...the vehicle has trouble adjusting to barometer changes, sun roof leaked water twice during a storm into my sunglasses holder.. calipers squeak and pin stuck left front caliper, something has to be done I can't keep gointo the dealer please is this truck a lemon"
- Astoria, NY, USA
The contact owns a 2015 Dodge Durango. While checking the vehicle, the contact noticed an oil leak on the engine. The vehicle was taken multiple times to jack powell Chrysler Dodge Jeep Ram (located at 1625 auto park way, escondido, ca 92029, (760) 745-2880). The dealer drove the vehicle a couple of miles and repaired the engine by filling it with silicone. The second time the dealer serviced the vehicle for a week and repaired the valve gasket with silicone. The last time the vehicle was taken to the dealer was on May 25, 2019, but no failure was found. The contact still experienced the failure after multiple repair attempts. The manufacturer was not notified. The failure mileage was 33,386.
- Escondido, CA, USA
The contact purchased a 2015 Dodge Durango. When the vehicle was purchased, the dealer (jimmy britt Chevrolet Buick GMC, 1011 town creek blvd, greensboro, ga 30642, (706) 453-2500) stated that there were no recalls or failures with the vehicle. However, the contact had to make several repairs. The contact stated that the electrical system failed, which affected the heating and air conditioning. Also, the mileage on the odometer was incorrect based on the previous owner. The dealer finally agreed to repair the vehicle after the contact informed them that she was aware of the failures. The most recent failure was with the transmission, which was currently being repaired. The dealer stated that due to the odometer mileage difference, the contact would have to take a financial loss in order to trade in the vehicle. The contact did not the state from where the vehicle was purchased did not have a "lemon law" and was referred to the state's attorney general's office in her home state. The manufacturer was not contacted. The failure mileage was 70,000.
- Blacksburg, SC, USA
Driving on freeway coming back from payson area and we heard a pop noise at drivers seat headrest and saw that the headrest popped open. We didn't know it was an airbag until a Dodge dealer said that it was the airbag and it's not under warranty and can't take care of it. Kept asking if we were in a collision when the headrest broke and we were not! we were driving at about 65 miles an hour when that happened. We were also told that our motor mounts have to be replaced and the vehicle is only 3 years old. We have kept our vehicles for longer than this before and never had to replace motor mounts. Not sure if they are defective or if these problems are just because it is a Dodge. I have never owned Dodge before. I've been driving the vehicle with the headrest open for about 2 months now as one Dodge dealer in tempe made me go to the one in avondale since that is where I purchased it from and I had to make appointments each time and it took forever to get the appointments for each. Now my neck hurts as a result of driving my vehicle with my head leaning forward and still I haven't heard from the warranty company or the dealership. I called an 800 # after the dealer told me they couldn't do anything and they were to call me back within 3 days and now it's been about 2 weeks and no word from them. The date below is approximate. Please help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Phoenix, AZ, USA
The vehicle will rapidly accelerate when applying the brakes and attempting to stop the vehicle. The engine will be racing, the RPM gauge will show increasing rpms towards maximum and the vehicle will try to move forward. The brakes have to be applied and the vehicle put in park to stop the acceleration. The vehicle was in motion a city streets and happened on at least four times in a two week period.
- Colorado Springs, CO, USA
The contact owns a 2015 Dodge Durango. The contact stated that while driving, the electrical functions suddenly activated and activated independently. In addition, the vehicle would stall and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 30,000.
- Atlanta, GA, USA
- Cibolo, TX, USA