10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,704 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #10

Jun 202020

Durango 6-cyl

  • 48,784 miles
The display screen went completely off as if I was just turning on the car. You can't see anything in the display screen except for Dodge and also the volume button would not work. When this happens, I used have to turn of the vehicle and turn back on. Sometimes it works within the first try other times it takes several attempts.

- Hailey, ID, USA

problem #9

Mar 122020

Durango

  • 12,000 miles
The travel link weather alerts are a dangerous and incredibly annoying feature. It forces you to take your eyes off the road and tend to it or it won't unblock your screen. I dont care if it's windy 3 counties over. I dont want my navigation screen blocked while I'm trying to get somewhere. I have been through the ringer getting the sxm trial deactivated but the weather alerts have not stopped. I've been to the dealer and done my fair share of research just to find out there is no way to stop them. Sirius is no help at all.

- Calhoun, TN, USA

problem #8

Aug 302019

Durango

  • 25,500 miles
I was in a drive thru restaurant and once I finished my ordered I was going to pull forward, but when I pushed the gas my car wouldn't move forward. So I looked down at my gearshift and it was blinky on drive mode, then I put my car on park turned it off my car then turned it back on and I was able to move forward. And also my check light engine light came on as well when that incident happened.

- Fort Worth, TX, USA

problem #7

Jul 222019

Durango

  • 32,000 miles
With this incident my Dodge Durango srt was towed to the dealership on Friday the 19th and it still hasn't been seen nor diagnosed. My husband and I have been calling all day with no answer then was told it was in the shop but now they are telling us that is hasn't been in the shop and it might be tomorrow which is Tuesday. Every time I deal with them it's a problem

- Monroeville, AL, USA

problem #6

Jun 292019

Durango

  • 19,000 miles
When coming to a slow stop in a driveway and shifting car into park car will not stay in park and shift back into drive.

- Dodge, CA, USA

problem #5

Jun 052019

Durango

  • 26,000 miles
I was driving down the freeway at approximately 55 mph and heard a loud boom. There was nothing that flew into my car or impacted it in anyway. I was unsure of what it was and continue driving. When I stopped at the house I looked around the vehicle and there was no visible signs of damage so I did not think anything of it. The next day when I was driving, I went to open my sunroof and saw that it had shattered. I inspected the glass and could not see any impact. I did have window tent on my glass, which is a good thing. That means that there was no glass that flew into my car

- Humble, TX, USA

problem #4

Mar 312019

Durango

  • 29,000 miles
While drive my 2018 Dodge Durango on the fwy around 65+ the engine just turn off. With kids in the car we were stuck in the slow lane of the fwy unable to move the car. I tried restarting it with no luck. The car still had power(lights were on). The car wouldn't go into neutral.. the car had to be pulled off the road by a tow truck. After about an hour( car was towed) when we got it home we tried again to start the car it started! no check light came on during anytime. A very scary experience.

- Las Vegas, NV, USA

problem #3

Jan 082019

Durango

  • 3,000 miles
I was coming threw the wv area coming down a hill moving toward the car tunnels. Just as I was coming down the hill the car incressined the speeds from 70 to 75 and then from there to 80. (adaptive cruise control)I tried to contact the car owners that I rented from and they wouldn't provide any information are contact me back to make the report on the vehicle.

- Fort Mills, SC, USA

problem #2

May 302018

Durango

  • 7,000 miles
Cannot disable weather pop-ups from siriusxm travel link service or from uconnect navigation screen. These pop-ups take up the entire screen, and require you to touch 1 of 2 buttons on the screen to make is disappear. These alerts can be for high wind, hot/humid weather, etc and may not be relevant to your physical location. They can pop up while the vehicle is in motion or stationary. The alerts happen on a daily basis, and you will get the same alerts multiple times if starting/stopping your vehicle in the same day. It is dangerous to have to press a button on the screen to be able to see your navigation directions, especially when in a populated area with traffic signals and a dense poplulation of vehicles.

- Rochester Hills, MI, USA

problem #1

Feb 092018

Durango

  • 500 miles
I leased my car 2018 Dodge Durango, I had it for a week and a half and then it started to malfunction. The screen on my car has been rebooting for about a week now leaving me with no radio, gps, back up camera, and all other emergency funxtions that come with with system. I got the car because of its radio and system. Now I have a $50,000 car and I cant drive it but I still have to pay at the end of the month. That is not right and I need some sort of compensation. This is ridiculous.

- Astoria, NY, USA