10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,012 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 Dodge Grand Caravan:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #44

Apr 012001

Grand Caravan

  • miles
The airbag warning light on the dash has been activated. The horn and speed control are also inoperable which occurred about the same time the airbag light went on. Also, the windshield wipers activate occasionally even though the switch is in the off position. The outside mirrors also move when the automatic door locks are activated. It is my understanding that the air bag, horn and speed control problems are currently being investigated by NHTSA. A faulty clockspring assembly is the possible culprit.

- Park Ridge, IL, USA

problem #43

Apr 012001

Grand Caravan

  • miles
Clock spring failed, disabling horn, airbag, and cruise control. When we brought it to the dealer, we were told that it is a common problem, but that since the vehicle was out of warranty we would have to pay $250 for the repair. Since then, two other friends with the same car have had their clock spring fail, and they have had to pay for the repair. Chrysler has issued a service bulletin (08-010-01) for the repair, but refuses to provide the repair at no, or a reduced, cost. As the horn and airbag were disabled, I feel that this should have been covered as a safety issue recall.

- Manassas, VA, USA

problem #42

Oct 082001

Grand Caravan

  • miles
Airbag light came on intermittently for a week; has stayed on permanently ever since Oct 8, 2001. Cruise control no longer works. Horn is still working as of 10/21/01.

- Mansfield, TX, USA

problem #41

Aug 202001

Grand Caravan

  • miles
Airbag, cruise control and horn were inoperable causing a safety issue.

- Holly Springs, NC, USA

problem #40

Jul 312001

Grand Caravan

  • miles
While traveling 45mph air bag light flashed on/off until it remained continously on. Problem effected horn usage and cruise control. Took vehicle to dealership, and was informed by mechanic that clock spring needed to be replaced due to being broken.

- Silver Spring, MD, USA

problem #39

Aug 012001

Grand Caravan

  • miles
Horn doesn't work. Clockspring was bad.

- Oklahoma City, OK, USA

problem #38

Aug 012001

Grand Caravan

  • miles
Air bag lighton. Clockspring was bad.

- Oklahoma City, OK, USA

problem #37

Mar 052001

Grand Caravan

  • miles
No summary listed for above vehicle.

- Milpitas, CA, USA

problem #36

Aug 012001

Grand Caravan

  • miles
Horn doesn't work. Clockspring was bad.

- Oklahoma City, OK, USA

problem #35

Aug 012001

Grand Caravan

  • miles
Air bag lighton. Clockspring was bad.

- Oklahoma City, OK, USA

problem #34

Mar 052001

Grand Caravan

  • miles
No summary listed for above vehicle.

- Milpitas, CA, USA

problem #33

Jul 222001

Grand Caravan

  • Automatic transmission
  • miles
Airbag light intermittently comes on and off. Cruise control off switch doesn't disengage vehicle, only if brakes are applied cruise control shuts off. Steering wheel makes a squeaky noise, but doesn't seem to affect consumer's steering ability. Dealer advised consumer to bring vehicle in to be inspected.

- Deatsville, AL, USA

problem #32

Jun 012001

Grand Caravan

  • Automatic transmission
  • miles
Air bag light would come on/off while cruise control failed to operate properly. Dealership examined vehicle and determined that clock spring needed to be replaced.

- Boonsboro, MD, USA

problem #31

Jun 152001

Grand Caravan

  • miles
Service determined that clockspring needed replacement causing air bag light to stay on. I saw show on fox 5 that said this may be a manufacturer's defect subject to recall.

- Ashburn, VA, USA

problem #30

Jul 042001

Grand Caravan

  • miles
The airbag light is on and the horn does not work.

- Lewisville, TX, USA

problem #29

Jul 182001

Grand Caravan

  • miles
Air bag light coming on intermittantly during turns and braking. Took to a Dodge dealer where they found an open clockspring circuit. They replaced the clockspring. I checked the NHTSA websight and found an ODI action for the identical problem on an identical vehicle. There was also a recent consumer complaints summary for the same problem on an identical vehicle.

- Mafb, AL, USA

problem #28

Apr 112001

Grand Caravan

  • miles
Our horn does not work anymore and air bag light has been on for over a year.

- Irving, TX, USA

problem #27

Jul 012001

Grand Caravan

  • miles
Air bag light on, no horn, haunted wipers work without activation

- Fort Worth, TX, USA

problem #26

Jun 022001

Grand Caravan

  • miles
I received the failed clockspring assembly and can provide it to ntsa. I understand this item is currently under investigation, but wanted to further validate this problem with a complaint.

- Houston, TX, USA

problem #25

Jun 012001

Grand Caravan

  • Automatic transmission
  • miles
Air bag light illuminated on dashboard and horn is inoperable. Consumer has not taken vehicle to dealer. Possible clockspring failure.

- Ft.Mill, SC, USA

Read the next 20 complaints »