10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
62,741 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Dodge Grand Caravan:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #4

Mar 112004

Grand Caravan 6-cyl

  • Automatic transmission
  • 31,714 miles
While starting up the vehicle, the ABS warning light appeared on the dashboard and remained on. The vehicle was taken to the dealer for inspection and the mechanic determined that the wheel speed sensor needed to be replaced, which had already been replaced three times. The ABS light had come on after the rear drivers side tire blew out. The dealer stated that the ABS light had come on due to it being burnt out.

- Rochester, NY, USA

problem #3

Jun 162003

Grand Caravan 6-cyl

  • Automatic transmission
  • 22,153 miles
On 6/11/03 vehicle was making power steering noises & auto dr locks wouldn't lock at 15 mph. Replaced power hose, hose clamp & oil trans. Informed I needed new brakes (22, 153 miles & didn't req that they do this when I arrived at shop). 7/2/03 took van in 'cause left rear (driver side) speaker caught on fire while at a gas pump. While at gas pump w/2 of our 4 kids in the car. Brakes that were just replaced prev month were squeaking as well as the steering again. (dealer-brakes squeak 'cause they are metal & there is air in the steering line). 9/23/03 van battery blew up when started. Replaced battery. 12/3/03 steering making noise during turns. Replaced both sway bars links. 12/29/03 steering is very tight & shuddering again & auto lock button on key chain won't work. Ordered new power steering rack & resevoir. Then on 1/6/04 tach spiked at 4K, vehicle lost power & engine light came on while on expressway w/my baby in the car. Determination was the transmission solenoid assy failure & replaced the same. This cost me $107 (would have cost more if I wasn't given an extended warranty for fire I had). 1/19/04 van was giving a burn smell from under the hood along with smoke. They found A/C compressor clutch shorting in coil. A/C compressor replaced & recharged. 2/5/04 vehicle taken for the last time for loud popping sound under the dr's ft area when turning left. All suspension parts tightened. Next visit is req'd by the fl lemon law to give them 1 more chance before paperwork can be filed. Done on 3/8/04 for steering noise when stopped & just turning wheel. Replaced pt that was replaced before: Power steering pump resevoir. Paperwork filed for Florida lemon law on 4/5/04, unsave vehicle & fear for safety of family.

- Brandon, FL, USA

problem #2

Oct 222003

Grand Caravan 6-cyl

  • Automatic transmission
  • 3,432 miles
5-8-02 wiring harness falls into serpentine belt. Harness not replaced, repaired also replaced cam sensor. I was told the belt wasn't put in properly at the at the Dodge plant. Van has intermittent power surges. Dealer cant find anything. Dodge gave me an extended warranty because of this problem. I think they knew something.-27-03 replaced transmission solenoid pack. 2-25-03 van making humming noise, could not find problem 8-22-03 air bag light is on.replaced passanger side airbag. 8-22-03 speedometor out of calibration, instrments flipped around backwards 9-30-03 left front stabolizer bar making noise. Repared 9-30-03 car shaking during a turn, repaired 9-29-03 power surge again, can't find the problem 10-22-03 air bag light on again, replaced clock spring. I'm consulting an attorney, I feel this van is not safe. I want Dodge to replace the vehicle, it's a lemon and a danger on the road! who's to say if the air bag won't go off as I'm driving...or maybe not, when I need it. This vehicle clearly has an electrical problem that will never be found. Voss Dodge has been very understanding about this problem. Unfortunately they can't figure it out either.

- Centerville, OH, USA

problem #1

Jun 212003

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
My van was bought new and is just about 1 year old. I have been having many problems with this vehicle. The vehicle would go 30 mph by itself although I was pressing the brake. This even happened while I was driving on an icy road. The dealer said that this is normal. All the vehicle's locks would lock and unlock by themselves, sometimes locking my keys in it before I can get them out. Three months after the vehicle was purchased it was returned to the dealer because the heater and air did not work properly. A fire burned the driver's door, seat, floor rugs and window. The fireman said it was an electrical fire, which started in the driver's door by the wires. The fire happened on the weekend therefore the dealer is not aware of the fire yet. I plan to go to the dealer on Monday to see what can be done. The vehicle cannot be driven and the smell inside the vehicle is overwhelming. Everything on drivers side is burned. I will ask for a new replacement vehicle.

- Jordan, NY, USA