6.9
fairly significant- Typical Repair Cost:
- $80
- Average Mileage:
- 72,750 miles
- Total Complaints:
- 164 complaints
Most common solutions:
- not sure (66 reports)
- remove & reinsert the 20 amp iod fuse (53 reports)
- disconnected battery for 1 minute (12 reports)
- remove and reinsert BCM #1 fuse (7 reports)
- update firmware in body control module (BCM) (7 reports)
- dealer charged me to reflash the computer (4 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
« Read the previous 20 complaints
The power door locks periodically quit working. We also discovered the workaround of removing and replacing the 20 amp fuse however, this also causes our radio and clock to reset losing all our settings. This is not acceptable to have this continuing electrical problem and should have a recall issued with the number of complaints I see on this website.
- Sally D., Dayton, OH, US
Bought van used 2 mos. ago; everythings been great till today. Locks worked when we left, but 10 minutes later when we arrived, they didn't. Lights would flash and beep sound, but locks wouldn't lock or unlock automatically. Will try the fixes mentioned here and report back if they work.
- Jo Ann M., West Allis, WI, US
This is only a rant to dodge for not spelling out the fuse for the power locks. I too had the problem with the door locks quitting. I pulled the 20 amp iod fuse out for about 1 min. put it back in and it worked. Thanks to your page I had this problem fixed in 5 min. Part of that time was getting my ass out to the garage.Once again THANKS and I hope this fix is the first and last.
- Ross C., Stittsville, Ontario, Canada
OK. I have had a 2000 Nissan Altima since 2002. Haven't had any problems. Since we now have two kids and a dog, we needed a minivan. We saw a 2005 Dodge Grand Caravan SXT with 77500 miles on it. The price was right. Test drive was great. However two weeks later the power door locks quit working. This is very annoying. Called the dealer but no help there. Then did some research on the internet and found out some solutions. Tried disconnecting the battery but it only worked for a few days. I have had the 2000 Nissan since 2002 and never had a problem with the power equipment. Never had a problem with the car what-so-ever. Wonder why foreign cars are doing well? If any one has any other solution I can try please advise. Thanks
- lankadez, Grand Rapids, MI, US
Here we go again. I first reported the issue a couple of weeks ago and it happened again this past weekend. I am actually thinking of getting rid of this vehicle because of the unnecessary quality problems with it. There should be no doubt in the minds of the big boys at the American auto manufacturers why they are continually getting their tails kicked by the foreign auto companies. Quality and customer service!!!!! The foreign car companies have it and the American companies don't....it's that simple.
- Greg B., Clarksville, TN, US
I have owned two Nissan Pathfinders and a Toyota. I have experienced more problems with the Dodge Grand Caravan at 50,000 than I had with either of the Pathfinder at 140,000. This car is plagued with annoying electrical issues.
Sometimes the passenger side auto-windows work...sometimes they don't. Now I am experiencing problems with the auto-locks. The key chain no longer opens or locks any of the doors.
- THE PROBLEM: ELECTRIC LOCKS -
As the car is still under the extended warranty I will try the following fix which I found at another car site:
"the locks are controlled by the body control module. there is a tsb for this problem. there is revised software for the bcm, it needs to be reprogrammed at the dealer. it will take about a half hour to do. in the meantime you could disconnect the battery. that will clear the codes in the bcm and allow the locks to work again temporarily."
Source:http://answers.yahoo.com/question/index?qid=20080426121428AAEHK37
Last time I took the car in for squeaky breaks the dealer told me "well...it's a Dodge, that's how they sound." Un-freak-N believable! No wonder the foreign car companies are doing so well. I'll never buy a Dodge again.
- Scott E., Corpus Christi, TX, US
We'd driven our 2005 Grand Caravan for three years without many issues, but this year has been the pits with the lock issues. I see I'm not alone, and I'm glad to have read these comments before wasting money at the dealership. My solution to the locks has been to disconnect the (-) battery cable for a minute or so. That first lasted for a couple months before the problem occurred again. But now this fix is only lasting days at a time. And I wonder if I may be doing any harm to the computer. I may try the 20A IOD fuse I see mentioned below. Curious how long that's lasted for people. Still, what a pain! And I have two local dealerships calling to get me into a new van! Hell no! This was my first American car purchase, and probably my last. What a shame.
- erricb, Pataskala, OH, US
What a disappointment this van has been! After driving a Toyota Corolla into the ground over the course of 11 years and putting almost 200,000 miles on it with very little real problems, I've been quite disgruntled over the laundry list of little problems this Dodge has had. The power locks and windows work when they want to. The locks hadn't worked for over a year, when my battery went dead, and when I jumped it, they miraculously worked again. The power windows work sporadically. Drivers side isn't working today, it was working a few days ago, but the passenger side wasn't then. Now passenger side is working. I'm going to try the suggestions on here to try to fix it. Probably just go disconnect my battery and see if that works.
- sarahnichole975, Marrero, LA, US
Followed advice of previous posters and pulled 20amp IOD fuse. Placed it back in after about 10 seconds and it works again. I hope it lasts....
- Greg B., Clarksville, TN, US
Unlike the other complainers on this board, I LOVE THIS VAN!! I like the way it drives, the way it looks, the convenience of power doors and it even smells good - you know, like fine Corinthian leather? But- there's been a small glitch in my girl-van love affair, for the last week the door locks don't do their job. The only way to lock and unlock is with the key! (How last week is that?) I bought a new battery for the remote keyless entry but that wasn't the problem. Now, as soon as my husband gets done with the brake job, I plan to have him start doing the unplugging and replugging cables and fuses. If that doesn't permanently fix the problem, there's going to be one unhappy gal in Texas.
- Sharon G., Cedar Park, TX, US
Car is new to me. Only had it 3 days now this. Good thing I found this site. Reset the IOD fuse and cleared problem. Also note it has been raining lately. IOD = Ignition Off Draw.
- Cliffr W., Richmond, ME, US
Here we go again. Door locks worked fine all day, all evening, until I got home. Flipped the switch, all doors unlocked just fine. Then went to lock the doors and nothing!!!! So this time I pulled one 20 amp fuse out at a time and put in a new one and tested the locks and I kept doing this until the IOD 20 amp fuse and the locks started working again. Not only is this an unbelievable pain the rear, it is a safety hazard. Forking out 190.00 to have the dealership play with it, is not an option. Does not make sense at all that Dodge doesn't realize that this is their problem and take care of it.
- unlocked, Clinton, IN, US
I have 59,600 miles on my van and have never had a problem until now. I unlocked all of the doors so we could get everyone and everything out at the ball park. I flipped the lock switch and nothing happened. Crawling across the seats, front and back is a real pain, but that doesn't help the tail gate. We spent the evening at the ball park with no way to lock the tail gate. Got home, got the book out, it wasn't any help - it, of course doesn't say which fuse controls the locks. So, we just started pulling out fuses and checking for bad ones. Didn't find one, but after that the door locks worked again.
- unlocked, Clinton, IN, US
The power door locks stopped working using both the remote entry and the interior power lock switches. As others have complained, calling the dealer (where I bought the car new) was a total waste of time and just added to my frustration. The reason for calling them is that the owners manual doesn't identify the fuse for the power locks and nothing on the cover of the Integrated Power Module helps to identify it. Of course they can't tell you anything except to bring the car in and have a tech diagnose it ($$$). All I wanted was to have them tell me what fuse to replace!
Then I turned to the web (which I should've done to begin with) and found over two dozen complaints about this exact problem on this site alone (and many more complaints other places). Thankfully I benefited from other's experiences and first tried removing and reinstalling the 40 amp BCM # 1 fuse without success. Then I did the same with the 20 amp IOD fuse which fixed the problem (hopefully permanently) - thanks to this web site it didn't cost a cent!
Calling back the dealer, I thought he'd be embarrassed when I told him that the information on this problem is all over the web going back as far as 2006. He told me that he wasn't aware of it, and when I asked how that could be with the large number of problems reported, his excuse was that he's only been with Chrysler for 3 months (I guess all his techs must have been there for the same amount of time or less - but I guess he can't ask them without me bringing in my car for them to diagnose the problem $$$). When asked who I could talk to that might know about the problem, I was referred to Chrysler's Customer Assistance Center, which I'll have to call Monday between 8:00 and 5:00. Hopefully they will live up to their name and be more helpful, but based on the performance of their local representative, I don't think I should be very hopeful.
- Gary F., Kingston, MA, US
There's a lot of similar complaints and I tried the disconnecting the negative cable to the battery solution someone else posted, and it worked. Not sure how long it will work. But what really ticks me off is the fuses...I originally thought that that was the issue but there is no fuse for power locks. And reading the manual I found there there are fuses in the engine, under the seat, and behind the steering wheel....why make it so difficult? I can't say that I am really very happy with this car.
- David W., Idaho Falls, ID, US
This is the second electrical problem and one of about 6-7 issues with a 3 year old car. I am totally frustrated with Dodge and this will be my last vehicle from them
- Andrew W., 7464 Crestwood Court, Florence, US
Seems like many have had this same problem. In my case I simply pulled the IOD fuse, plugged a pair of wires into the fuse socket, installed a 20 amp fuse in the wire and then ran it inside to a normally closed push button switch which I mounted just left of the parking brake pedal. This eliminates having to go under the hood to reset the system.
NOTE: To enable plugging into the fuse socket, I cut a fuse that size in two to get the blades of the fuse. Then soldered the wires to the fuse blades. The wires will easily go out under the fuse box cover, then route it back thru the fender and the door opening into the Van. Pressing the button opens the circuit, hold it for aprox 10 seconds and release. Should reset everything so that it works.
- Jack P., Yutan, NE, US
Automatic door locks just stopped working one day. Thought I was imagining things, kept hitting buttons over and over. Tried the key still nothing would work. Went and got the other key thought maybe the battery in the key was bad. Still nothing worked. Read the manual to see if I should replace the fuse, no mention of a fuse for door locks. The back door hatch seems to lock and unlock. WHY?? Can't figure this out? Don't always think to lock doors when driving so used to it being done automatically. Don't feel safe anymore not having locks working. What a pain to lock and unlock. Only one way to unlock which is from the drivers side and then you have to reach all over the car to unlock the others. Not as young as I used to be and this is a very difficult task and end up getting bruised! So many complaints about this. I really think dodge should step up and take care of this problem. Obviously it is there problem not ours! We are just paying for it. Physically, Safety wise and out of our pockets with temporary fixes from the dealers. This should be a High Priority in dodges Eyes!!!
- Dawn A., Brockport, NY, US
Husband was in Iraq, pregnant with fourth child and the door locks stop working.#@$%&^**&^%%$$%^%$$##@@#$$%$#$#!!!!!!!
A week after the rear passenger light cover melts off and I back over it. Glue just melts and it falls off.
- April M., Warner Robins, GA, US
After repeatedly removing the 20A IOD fuse to reset the locks, I finally gave in and took it to the dealer. They charged me the standard $75 diagnostic fee and reprogrammed the BCM. Apparently they are well aware of this defect. It took less than an hour. So far so good.
- erricb, Pataskala, OH, US