10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,525 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2007 Dodge Caravan. The contact stated that the power locks have malfunctioned. The contact stated that the keyless entry nor the main power lock on the drivers side door does not lock all of the doors. The contact had to manually lock each door. The contact took the vehicle to the dealer who stated that the locks are not covered by the warranty; however, the contact was responsible for the repair cost. The contact stated that the failure was on going problem with his year, make. And model. The contact was concerned that there was no related recall. The failure mileage was 62,000. Updated 04/06/11 updated 5/2/11 updated 05/11/11
- Bridgewater, NJ, USA
Air bag light came on and will not go off. Per owners manual and other sources - this is a failure of the airbag sensor. Cause is leakage into the sensor from road salt and or water. Air bag is possibly in a non-working condition - thus leaving the potential for bodily harm if a crash should occur. Manufacturer is not offering a fix at this time, and actually denies any problems with said devices.
- Hartland, WI, USA
The headlights intermittently shutoff or will not turn on while driving. I have replaced the bulbs, checked for a loose connections, and checked the fuses many times. This is okay during the day, however I live out in the country 15 minutes from the nearest town. I cannot drive at night without headlights or with the possibility that they will shutoff while driving. This is extremely dangerous. I have been lucky so far that nothing serious has happened but this is a problem that must be fixed! my wife and 7 month old child use this vehicle the most and I can't fathom the idea of them being injured due to this problem. Others have suggested a faulty headlight switch. I have not had the time to take the vehicle in to the dealership to have it inspected.
- Stockbridge, MI, USA
On September 15, 2010 the rear passenger door to my 2007 Dodge Grand Caravan caught fire 1 foot from my 2 year old daughter who was strapped in a 5 point harness car seat. I picked my son up from school at approximately 5:45, with my daughter in tow. I operated the rear passenger door to put her back into her seat after signing out my son with no issue. I noticed nothing wrong with the door. I drove approximately 1 mile to my house. Halfway home I smelled something and when I pulled into the driveway, I saw smoke coming from an unknown source. I thought it was my air conditioning unit and by turning the car off I would solve the problem of the smoke. I tried to operate the automatic doors for my rear passenger doors but they didn't work. I was able to manually open my rear driver's side door but was not able to open the rear passenger door no matter how hard I pulled. I had no idea that door was on fire at that point. I noticed nothing wrong with the door other than it wouldn't open. I had to climb into the back through the other side to get my daughter. I went in to the house, still thinking that everything would stop smoking once the car cooled down and let my dog out in the back yard. I came back around to the front of the house after 5 minutes. I saw gray smoke billowing out of the rear drivers side door I had left open to air out the car. I walked around to the passenger's side and I saw the paint bubbling and melting and little flames licking the glass of the door. At that point I called the fire department and my neighbor took the hose to the car to put out the external fire. The fire department came in 5 minutes and put out the fire in the door. They gave me the burned piece and said they believed that the fire started in the motor for the automatic door. I called in a complaint to Chrysler/Dodge. My reference number is 19962230 with them. Updated 10/05/10 pictures received updated 10/07/10 updated 10/21/10
- Charlotte, NC, USA
When slowing down after driving in overdrive and prior to engine reaching normal operating temperature all lights (head, tail, dash, dome, etc) dim to a nearly off brightness and come right back to normal brightness at the 3/2 down shift. This has occurred since the vehicle was new and the dealer advises that everything is working as designed. I don't think Chrysler designed the lights to flash off and on when slowing down. Also, at 7 months (15696 miles) the battery failed and had to be replaced.
- Freehold, NJ, USA
- Souderton, PA, USA