10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,775 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number: 11V139000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was aware of the issue. The contact had not experienced a failure.
- Leander, TX, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) and was not able to schedule the recall repair for months due to the part not being available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Wrentham, MA, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number:14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
- Hamburg, NJ, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Greenbier, TN, USA
The date above is not real. I don't know the dates for these incidents. I am waiting since Sept for a repair on this recall and my notice says I have a right to have it corrected quickly and at no cost. I have had problems in the past but no the one described. Do seem related to key not being seated correctly. After parking, it is in reverse when I return to vehicle (happened a few times.) the key is difficult to remove (often). A few times I put the car in park and removed the key and got out and my radio and wipers continued to run until I put the key back and jiggled it a few times to get all to turn off.
- Remsen, NY, USA
2009 Dodge Grand Caravan. Consumer is requesting new car due to unsuccessful repairs on vehicle, due to recall of the ignition switch. The consumer was informed there was no remedy for the recall.
- Tenafly, NJ, USA
Letter from senator franken on behalf of constituent re recall on 2009 Dodge Caravan (alex schueller). The consumer received recall 3 14V373000 in the mail. However, when he contacted the dealer to make an appointment, he was informed the parts were not available. The consumer contacted the dealer on January 15, 2015, and again he was informed the parts were not available.
- Bloomington, MN, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system). However, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/31/15
- Elkridge , MD, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Menlo Park, NJ, USA
The contact owns a 2009 Dodge Grand Caravan. While driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The failure mileage was 296,000.
- Minneapolis, MN, USA
The vehicle shutoff in the middle of an intersection after putting the vehicle in motion after a red light turned green. The vehicle has a hard time starting recently and we believe it's due to the ignition recall. We contacted our dealer and they said a bad key problem is separate from the win module detent ring problem. They investigated the problem and said a bad win module is the cause for not starting. My belief is that the loose detent ring caused a failure of the key due to a bad connection for years. I'm also afraid we could be seriously injured before the recall as this is our only vehicle. We called Dodge and they said nothing could be done safety wise for us until the recalled part is manufactured. I asked them if they could provide us a rental vehicle until then they said no. So I said you know there's something dangerous and yet there's nothing you can do and we are totally on our own if we get injured, to which they replied "yes". we want to file a complaint against Dodge/Chrysler for not looking out for our safety. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Windsor, CA, USA
The fab key falls out of the dash. Sometimes kills the engine. The recall for this problem was June 16, 2011 and to this date they still haven't even started to fix it. We have not been in an accident because of it, but it could happen at anytime.
- Hamburg, NY, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 11V139000 (electrical system). However, the parts needed were not available. The dealer was unable to indicate when the part would become available. The manufacturer was contacted and was not able to provide a specific date the part would be sent to the dealer to provide the recall repair. The contact was not experiencing a failure.
- Eldorado Springs, MO, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/5/15 the consumer stated since the manufacturer is so lax in finding a solution to the defect the vehicle will be sold as soon as possible. Updated 9/16/2015
- Florence, WI, USA
2009 Dodge Grand Caravan requesting reimbursement the consumer stated the ignition switch failed and the vehicle lost power.
- Plover, WI, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
- Woodberry, MN, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 11V139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Scott Township , PA, USA
The contact owns a 2009 Dodge Grand Caravan. The contact stated that after starting the vehicle, the vehicle stalled without warning. In addition, the contact stated that the vehicle failed to start without warning intermittently. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 98,000. Updated 3/24/15 updated 04/28/15
- Moreno Valley, CA, USA
I currently am buying a 2009 Dodge Grand Caravan is part of the recall for faulty ignition module. This has cause the vehicle to sporadically not start, even after a complete day of driving. This issue started shortly after I purchased the van almost 2 yeas ago. I was told my key needed reprogrammed, paid to have it done and this has obviously not fixed the issue, as it continues to progressively worsen. The vehicle is now shutting off while driving and will not restart. I have spoke with the dealership and called Chrysler and they both say that I have to pay to have it even diagnosed because they do not think that the recall is the issue. I was also told that even if it is the recalled part there is no fix available for the 2009 as of yet. I fear the vehicle will not be functional much longer as the problem seems to occur on now a daily basis. The dealer insists it is something else any other time I have had the problem and just tries to just sell me another part that will not fix it. So what are other options other than paying for a car that is non functional or giving the car back loosing anything I have paid on it and being without a vehicle?
- Riverton , IL, USA
- Dawsonville, GA, USA