10.0

really awful
Crashes / Fires:
2 / 11
Injuries / Deaths:
3 / 0
Average Mileage:
52,631 miles

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« Read the previous 20 complaints

problem #193

May 272015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that the manufacturer shipped out one part per scheduled repair however parts had stopped being received. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Spartanburg, SC, USA

problem #192

Jun 112014

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. 847-254-5790 updated 01/25/16.

- Dickson City, PA, USA

problem #191

Oct 202014

Grand Caravan

  • miles
For the past year my vehicle will intermittently not start when I turn the key. Sometimes this will happen for one turn, sometimes for many turns, sometimes for 10 hours of attempted turns. When it does finally start the vehicle performs as you would expect it to, as though nothing is wrong. Sometimes this "no start" issue is a daily event/ multiple times a day. Sometimes a week will go by without it acting up. In the beginning it was occurring less frequently. The occurrence rate and severity has definitely increased over time.

- San Diego, CA, USA

problem #190

Aug 112015

Grand Caravan

  • 116,000 miles
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The fob and ignition were replaced; however, the failure recurred. The vehicle was not repaired. The approximate failure mileage was 116,000.

- Hendersonville, NC, USA

problem #189

May 012015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Canonsburg, PA, USA

problem #188

Aug 072015

Grand Caravan

  • 65,000 miles
Attempting to start our vehicle, the engine would attempt to start, however never turn over. This had happened to my vehicle a bit back however after taking out the key and trying again the vehicle started up. This time we had the vehicle flat-bedded to the dealership as this was a similar issue as the other tipm issues from the previous complaint filed with the NHTSA. The dealership has diagnosed the tipm faulty and also believe there is a fuel contamination. While I know the tipm is an issue, I am not completely believing the fuel system has an issue.

- Puyallup, WA, USA

problem #187

Apr 212014

Grand Caravan

  • 74,300 miles
I was driving down the road around dusk, when the headlights suddenly turned off. All parking lights, interior lights and radio worked. However, I had no low beam or high beam headlights. This issue keeps recurring every month or two for the last 1.5yrs and nobody seems to know the cause. When taken to be looked at the headlights seem to work fine and the problem can't be duplicated at that time. I have noticed if the tipm is jiggled and the van is restarted, they will work fine again for about 1hr or so. Very frustrating and extremely dangerous for my family and other people on the road.

- Mansfield, OH, USA

problem #186

May 222015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lake Charles, LA, USA

problem #185

Nov 302010

Grand Caravan

  • 3,000 miles
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was parked, the fobik failed to open the door automatically. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.

- Columbus , IN, USA

problem #184

Jun 172015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Rushville, IN, USA

problem #183

Jun 152015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.

- Hudgins, VA, USA

problem #182

Aug 072015

Grand Caravan

  • 80,000 miles
We received a recall notice from Dodge several weeks ago R03/NHTSA/14V-373. I called the dealer, dishman Dodge right away to schedule repairs and they told me they didn't even have the parts, and had no idea when they would get them. They put us on the list and said they would call when the parts came in. My complaint is that a reasonable amount of time has passed without remedy. This same part was replaced a few years ago and that's when we started having problems with the engine shutting down. The replacement part even broke on of our fobik's and the dealer wouldn't replace it. This is an ongoing problem - shut down.

- Spokane, WA, USA

problem #181

Aug 032015

Grand Caravan

  • miles
In regards to the safety recall of the wireless ignition node module. After contacting the dealer where we purchased the vehicle to make an appointment, we were informed that they would only replace 2 of the fobiks that we had. We had purchased an additional 2 fobiks from this dealership in the past, which according to the recall should have also been replaced. After arguing and reading the recall notice over the phone to the representatives at the dealer they agreed that they would reprogram our additional fobiks but not replace them. Upon showing up for my appointment on August 3, 2015, I mentioned that the additional fobiks in my possession should also be replaced whereas they said that only the 2 would be replaced according to their service manager. I did not argue any further with them because I am done with this dealership, I have had nothing but problems with their service department. Reading and following a recall notice should be a very simple process. We will never purchase or get service at fury motors of St. Paul or any of its affiliates in the future.

- Prescott, WI, USA

problem #180

Aug 042015

Grand Caravan

  • 58,520 miles
I received a letter concerning recall R03/NHTSA 14V-373 in June of 2015. On Friday, July 31, we found that the van would not start, but when the key was turned a few times, it would. Thinking that this could possibly be related in some way to the recall, I carefully read the document that stated this could cause unintended engine shut off and increase the risk of a crash. The document said nothing about problems initially starting the van. On Tuesday, August 4, as the van would only intermittently start, I brought the van to a local repair shop. The local repair shop diagnosed the problem as a defective starter. After they installed the starter, they told me that they had then done some research and that there was a recall out for this problem. They still charged me $390. I dropped off the van this morning with three Chrysler key fobs, otherwise known as a frequency operated button ignition key or fobik, and an additional aftermarket key fob made by ilco, which performs the same functions as the oem key fobs do. The people at larchmont Chrysler Jeep Dodge Ram stated that this recall only would replace oem Chrysler key fobs. 1)why does it take three months to set up a date for a safety recall? 2)why did the notice not mention anything about ignition problems but only unintended engine shutoff? the way this notice is written, most people would infer that the engine would already be on and one would be driving to experience this difficulty. 3)why, when a local van was brought to a local repair shop, didnt this diagnostic code immediately mention the recall and state that the recall part is the problem, not the $390 starter? 4)why, if a person has gone through the ridiculous expense and bother of getting four key fobs which all function, and that it is Chrysler fault entirely for the problem, cant an additional key fob be provided?

- New Rochelle, NY, USA

problem #179

Jun 222015

Grand Caravan

  • 78,125 miles
Several times in late June & early July all electrically operated equipment in our 2010 Dodge Caravan quit working. During a recent heavy downpour our 21 year old son was driving on a major highway in rush-hour traffic when the wipers, defroster and power windows all quit working. Unable to see out of the windshield or put the driver\'s side window down he did his best to cross two lanes of traffic and pull over and stop. Fortunately this very dangerous maneuver was successful and he survived the situation shaken but unscathed. We took the vehicle into the dealership and they replaced a faulty tipm. In researching this matter I see that failing tipm's are common among Chrysler products and have been the subject of several recalls in similar vehicles. I also see that our vehicle is on the list of those being investigated by the NHTSA for faulty tipm's and is also on the list of vehicle in a class action suit against Chrysler. We were very fortunate that our son survived this incident which was clearly caused by a component Chrysler knows to be faulty and subject to failure in highly dangerous situations such as ours. We have been loyal Chrysler customers for many years and also own a 2012 Dodge Caravan. Because of the circumstances our dealer took $200 off of the price of the new tipm for us but we still paid $788.50 plus tax & labor to have it replaced. We feel it is quite unfair that Chrysler should profit from placing us in a life-threatening situation. We reported this incident to Chrysler using their online form but they refused to take ownership of the problem or to reimburse us for the costs to fix it.

- North Fort Myers, FL, USA

problem #178

Jun 302015

Grand Caravan

  • 91,000 miles
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to turn off and remained in the accessory mode since the key failed to release from the ignition switch. The contact turned the key to the on and off position several times before the vehicle would power off and the key was released from the ignition switch. The failure recurred on several occasions. The failure mileage was 91,000.

- Greenwood, AR, USA

problem #177

May 042015

Grand Caravan

  • 65,000 miles
I was driving approx 40mph when the van suddenly shut off. No power steering, brakes, nothing. Luckily I was able to pull into a gas station and apply the parking brake. It only happened once but now van is not recognizing when the key is removed from the ignition. Dealer says its the win node. I noticed the recall of this part and how it has been expanded over the past year. Chysler says my vehicle isnt involved in the recall but I hope someone looks into it further. My vehicle was built in October 2010 near the end of the model year. Seems very likely to me that parts from other facilities could have been shipped to a different plant to finish out the year's activity.

- Louisville, KY, USA

problem #176

Jul 202015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair for weeks. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Schnecksville, PA, USA

problem #175

Apr 012015

Grand Caravan

  • miles
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in April of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.

- Douglasville, GA, USA

problem #174

Jul 272015

Grand Caravan

  • 78,000 miles
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the key failed to remove from the ignition switch and remained in the accessory position. The failure recurred on several occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. Updated 09/21/15

- Harvest, AL, USA

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