10.0
really awful- Crashes / Fires:
- 12 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 18,410 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was not available to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Kingston, NH, USA
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000(electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
- Chicago, IL, USA
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Enterprise, AL, USA
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 8/10/15 the consumer stated when he attempted to insert the key in the ignition, he heard a clicking sound. It would take 2 or 3 times, before the engine would start. Updated 07/08/16.
- Suncity West, AZ, USA
The contact owns a 2010 Dodge Grand Caravan. While driving, all of the passenger side air bags deployed without a crash involved. A police report was filed and there were no injuries reported. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 18,000.
- Yarmouth Port, MA, USA
The mini van engine unexpectedly shut off while driving at a steady speed of 45 mph. I pulled over and restarted the engine and continued on normally. This was a dangerous condition since I lost brake and steering assist. I was almost rear ended by traffic behind me. There is a 2010 Dodge ignition recall that exactly describes my incident. However the recall only covers minivans built before June 17, 2010. My vehicle was built on November 8, 2010. I believe this recall should be expanded to all Grand Caravan built in 2010.
- Webster, NY, USA
Airbags: I've never received a recall notice on the airbags. Should I have" rear quarter vent window switch: I have taken my van to 1st cochran automotive in natrona heights, pa. They did not have the part to replace the faulty one, so they disconnected the rear window switch. I have received several recall notices on this part since, but 1st cochran never has the part needed in stock. I would like to have this fixed. They cannot tell me when the part will come in, and they will not call me when it comes in, can you help me" I would like to go on record that Dodge is not providing its dealers enough parts to fix the recall problem, and there seems to be nothing we can do to correct this.
- Ford City, PA, USA
The contact owns a 2010 Dodge Caravan. The contact stated that while making a left turn, the air bags warning light illuminated and the horn failed simultaneously. The failure recurred continuously. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 94,000.
- Ridgewood, NY, USA
2010 Dodge Grand Caravan dangerous driver side air bags. The consumer and his wife were involved in an accident. When the air bags deployed, his wife was injured. The consumer stated his wife was hit by the air bag with such force, it knocked her unconscious for 20 minutes or more. The Dodge insignia from the center of the steering wheel was permanently imprinted on her stomach. His wife also suffered from increasing nerve damage from spinal injures caused by the air bag.
- Butte City, CA, USA
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 30,000. Updated 04/13/15 updated 11/5/2015
- Slingerlands, NY, USA
My van occasionally will not start. I replaced the battery and soon after began having problems with the van failing to start. Then I noticed that the passenger airbag dashboard cover was open. Also, the passenger rear sliding door does not latch properly. I have tried using both the remote key lock and manually pressing the button to close the door. It takes several attempts to get it to close and lock.
- Reno, NV, USA
My husband was driving our family home and some one lost control of their vehicle and our Caravan hit them head on. The whole front of van was affected and it was deemed a total loss. None of airbags deployed and the passenger rear bucket seat belt failed and my 5 year-old's carseat flew into the passenger seat and console. His neck and leg were injured and he was taken to local er by ambulance. I was the passenger and my neck has been severely injured. I feel if the airbags deployed my neck may not be as bad. I was horrified when I saw my sons carseat not in the seat. This van obviously has safety issues.
- Warsaw, IL, USA
2010 Dodge Grand Caravan with one passenger (driver) was hit by a driver running a red light at ~ 50mph. The collision occured at the front right (passenger) side of the Grand Caravan. The collision was severe and the van was totaled out as a result of this accident. Although the accident was a side impact none of the side airbags deployed, only the front air bags deployed. The driver of the van suffered head injuries due to contact with the side window of the van during the crash.
- Ypsilanti, MI, USA
On 3/29/2013 my daughter and her fiance were using my van, fiance was the driver. He hit a 200+lb rock that was partially in the road. This sent him off the road where he hit a partially buried rock wall from the 1600's, this sent them airborne scraping some trees along the way. They landed about 20 feet away, nose down into another section of rock wall, also buried. This launched them further up the embankment causing it to be lodged on a stump. There was over 8,000 in damage, the front bumper was all messed up. The airbags did not deploy. Only one seatbelt locked causing injury to my daughter when her face slammed off of the top glove box, not once, but twice. I have serious concerns about the safety of the vehicle. I have small grandchildren that ride in my van on a regular basis. I have voiced my concerns to my insurance claim rep, the adjuster, the body shop, my dealership and Dodge itself. All I'm looking for is a straight answer on why this happened. If the airbags shouldn't have deployed because of the type of accident, ok, tell me why, but that seatbelt failure, that's a major deal. I cannot accept it's a fluke, or could be, or I don't know. This is my family. I love my van but with no one willing to help me get answers I just don't want it.
- Taunton, MA, USA
Major front end crash air bag did deploy" $12,900 damage. My son was diving. On 2/6/2013 another front end crash $10,500 damage air bag did not deploy. I was diving, now I am concern. Sent a E-mail complaint to Dodge" very general response to my complaint, I could see their were not concerned. Is this a major problem for the Dodge Grand Caravan. I have no faith in this vehicle anymore. When I get the van back, I will trade-in for better safer van.
- Cumberland, RI, USA
I was driving on the highway at 60 mph, hit a large (approx 6 feet X 4 feet X 4 feet) wooden shipping crate. The crate exploded, and a board became lodged in the tire well and engine compartment. I also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. The crate hit on the front driver fender. The airbags did not deploy. I would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
- Oklahoma City, OK, USA
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving 20 to 35 mph, the brakes failed without warning. As a result, the contact lost control of the vehicle and crashed into a truck head on. The front driver's air bag did not deploy. The contact suffered injuries to the neck and back during the crash. The manufacturer investigated the failure and concluded that the air bag did not deploy because the vehicle absorbed the impact of the crash. It was also determined that the air bag failure was not due to any known issues. The failure and the current mileages were 56,000. Updated 05/01/12 updated 06/14/2012
- Windham, ME, USA
- Middlesex, NJ, USA