Vehicle was sold to customer without recall NHTSA 11V-139 being installed in Nov 2011. Customer never notified; however, the vehicle had a window switch failure in Feb 2012 at about 60K miles at which time the dealer used L25 instead of a complete win module replacement. Custumer was not told of the replacement and it was not reported to carfax or other entities. May 13, 2013 after a distance trip, custumer parked the vehicle for 2 minutes. When attempting restart the vehicle had power but would not start and shifter was locked. Diagnosis shows full failure of the win module. The L25 recommended partial replacement did not prevent failure. Even though no accident occurred, customer was travelling from md to va and shutdown could have occurred on highway 301 or I95. Upon confronting the dealer, dealer stated that they do not have to disclose the recall or have to perform the work even though the dealer service instructions on July 2011 stated that the dealer must complete the recall before retail delivery. Consequently, this vehicle was one of the ones that needed a full replacement and not a partial.

- Mckenney, VA, USA

I bought my Grand Caravan brand new. It is a 2010, I bought in 2011. I have had multiple issues with it. Over the weekend, the traction control came on (perfectly dry roads), the car stalled, I lost power steering, and it wouldn't move until I stopped, put the car in park, and restarted it. This has happened four times now. I took it in for service this morning. I was told they would run diagnostics. If the diagnostics showed it to be a powertrain issue, it would be covered. If not, I would have to pay for diagnostics. After they ran diagnostics, they think it is the PCM. However, they won't fix it because they can't prove it is nothing else or duplicate the problem. They also still charged me for the diagnostics because they can't say for 100% it is the PCM. They told me I would have to continue to drive the car until it happened regularly and I would probably wreck the car in the process. I told them to expect a lawsuit if that happens.

- Columbia City, IN, USA

Vehicle exhibits wandering and excessive vibration while braking and has done so since new.

- Ontario, 00, USA

2010 Dodge Grand Caravan SE shut down with loss of steering control when turning left in to a parking lot. Was able to stop, put vehicle into park and restart with no issues. As with other complaints, very scary if this happens at a busy intersection. Scary enough to mention it to my wife so that if something should happen to me in an accident and witnesses say I just seemed to stop right in front of another vehicle, she will know what the cause of the accident is.

- Cambridge, Ontario, Canada, 00, USA