10.0
really awful- Crashes / Fires:
- 0 / 12
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 62,490 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My vehicle had a defective tipm module in it. I first had to replace the battery then the altenator then the key fob and finally the tipm module. Looking back that all of the first repairs turned out not to be the problem. We had always noticed that at times the windows would automatically roll down and that the electric doors would suddenly open up. We never quite knew what it was until now. We replaced the tipm and it worked fine. After spending 800 dollars that I didn't real need to the tipm was another 1000 dollars. I've seen the lawsuit that is on going related to the very same problem I had in the Grand Cherokee and the Dodge durangos. My vehicle is list in the addendum to the lawsuit. I'm very frustrated I had to spend first 800 dollars that didn't fix the problem then the1000 dollars knowing they haven't had a recall yet after so many complaints regarding the same issues.
- Thomasville, GA, USA
My vehicle has died! it needs a tipm. My car has stalled nurmerous times on the highway and takes me over 30 attempts to start!..it is now in the shop
- Wentzville, MO, USA
First I was told it was the battery then it was the alternator then it was the key fob. After all these repairs the Dodge dealership says now it's the timp module. This van only has 65000 miles. I have seen hundreds of complaints about the very same issues for customers with the same type vehicles. I have also seen the lawsuit and recall for defective timp from 2013 and 2014. My vehicle is one that was listed as an addendum lawsuit that may be affected by this module. This vehicle was purchased in Florida in 2012.
- Thomasville, GA, USA
Fuel pump wouldn't disengage causing me to keep taking out fuse which burned my thumbs. Won't start at all now. Shut off two times while driving on street almost causing accidents both times
- Clarksville, TN, USA
fuel pump does not turn off *trouble starting car and some days just will not start at all engine stalls while driving; twice on the freeway luckily no accident. Horn randomly will go off. * said the key was in the ignition when it wasn't
- Los Angeles, CA, USA
The vehicle of record has been spontaneously shutting off all day, it shut off 15 times in 1 parking lot, but the most dangerous aspect was when it shut off while I was doing the speed limit in a 50 and a 55 mph zone. It will generally shut off randomly, but primarily at stop signs or backing out of parking spaces, but there have been 3 instances where it shut off at 40 mph or higher in the last 8 hours, when these shut offs happen it takes 5-10 attempts to restart the car. When these instances happen the brakes and steering wheel lock up making it very difficult to stop and/or turn.
- Lancaster, CA, USA
The contact owns a 2011 Dodge Grand Caravan. While driving approximately 25 mph, the engine stalled. After several attempts, the vehicle was able to restart. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not provided. The approximate failure mileage was 80,000.
- Tinley Park, IL, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Fort Wayne, IN, USA
The center for auto safety(cas) petitions the NHTSA to initiate a safety defect investigation into failures associated with the totally integrated power module (tipm) installed in 2007 Chrysler SUV's, trucks and vans....updated 10-14-15
- Washington, DC, USA
Van would crank but would not start. After several attempts it started but ran erratic. After driving van for ~20 minutes van began to hesitate while driving at 55 mph on a state highway. I researched problem on internet and noticed other with a similar problem. I also noticed Chrysler announced a recall on 2011 Dodge durango and Jeep Grand Cherokee SUVS for a very similar problem but not for the Grand Caravan. The root cause of the problem appears to be the fuel pump relay in the tipm. I discussed the problem with my local Chrysler dealership and the service adviser indicated that he was aware of the recall and had also seen the similar issue on vans. The dealership bypassed the relay using mopar part cbwpr091aa wiring - fuel pump relay. Part was $18.88 and total bill with labor was $176. The van appears to be operating normally at this time.
- Lacombe, LA, USA
The vehicle became difficult to start until it finally quit starting. We replaced the fuel pump, but the problem continued. It has now been diagnosed as a faulty tipm. The replacement part is on backorder and there is no delivery date set as of yet.
- Ringgold, GA, USA
The total integrated power module needed to be replaced, my windows weren't working, the tire pressure light would not turn off. My car stalls each morning 4X's before it can be turned on. I work with dogs, and when I have parked with a car full of dogs, I have waited up to 45 minutes to until my car had been able to finally start and drive off which is dangerous for the livelihood of the animals! I took my car to the dealer, and have to pay almost 2,000 dollars to get this fixed. This is not a ware and tear issue, this is a faulty Dodge part!!!
- Los Angeles, CA, USA
Faulty tipm vehicle do not start
- Rchmond, TX, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall; however, the rear windows were not operable due to the dealer disconnecting the motor.
- Clearwater, FL, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V234000 (electrical system); however, the recall part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Richardson , TX, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
- Mt Airy, GA, USA
The 2011 Grand Caravan had trouble starting one morning but soon started. Soon after, the problem appeared to happen more frequently. One morning the battery was dead even though it was a fairly new battery. I exchanged for a new battery and it was dead again on another morning soon after for no valid reason. From the start of the problems till now-it's increasingly difficult to start at the beginning of the day and the vehicle stalls occasionally after starting in the middle of the day. The repair shop says they think it is the tipm, but says there is no way to sure. After much research since then, it appears to be a problem that known but no recall has been issued yet for this vehicle. Twice my wife and two small children have been stranded--I consider this a safety issue. I'm told it's $700+ to replace. I have found doors unlocked or completely open for no apparent reason. I've read online that the dead battery that has happened has happened to other owners and was linked to the fuel pump running continuously. I see that a problem was identified in the Jeep Grand Cherokee and the durango and that there was a class action lawsuit from November 2013.
- Lantana, FL, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Avoca , PA, USA
2011 Dodge Grand Caravan. Consumer writes in regards to replacement parts not available to complete recall notice 14V-234.
- Canton, OH, USA
- Portland, OR, USA