10.0

really awful
Crashes / Fires:
0 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
56,220 miles

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« Read the previous 20 complaints

problem #54

Oct 102014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact was included in NHTSA campaign number: 14V234000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. As a temporary repair, the rear quarter vent window switch was disconnected. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact had not experienced a failure.

- Toccoa, GA, USA

problem #53

May 142014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Houma, LA, USA

problem #52

Feb 112015

Grand Caravan

  • 41,500 miles
My heat in the Grand Caravan stopped blowing heat in -10 below weather. I called Dodge customer service and they said take the vehicle to a dealer and have the issue diagnosed and call them back. The HVAC system needed to be updated apparently ( which means im not the only person that had this issue and is no fault of my own) and would cost $105 to reprogram the system. I called Dodge and they said nothing could be done as it was no longer under factory warranty even though their system programming was faulty. This is a safety concern as it has been one of the coldest winters on record and I purchased this van with 34000 miles on it June of 2014 to Transport my 4 month old baby and ive only put 6000 miles on it.

- Yorkville , IL, USA

problem #51

Nov 152014

Grand Caravan

  • 81,000 miles
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer. The technician stated that the vehicle was operating as designed; however, the failure recurred. The vehicle was taken back to the dealer. The technician informed that the win module possibly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000. The VIN was not available.

- Greenville, SC, USA

problem #50

Jan 202015

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. The contact called the dealer for weeks and was not able to schedule an appointment. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recall repairs would be performed. The contact was not experiencing a failure.

- Rushville, IN, USA

problem #49

Jul 172014

Grand Caravan

  • miles
After (7) months we are still waiting for the resolution of recall #P25/NHTSA 14V-234. After contacting our dealer several times, they still do not have the part to correct the problem from Chrysler. This is an unreasonable amount of time to wait for a large corporation to fix a rather insignificant problem.

- Mooresville, NC, USA

problem #48

Jan 132015

Grand Caravan 6-cyl

  • 78,000 miles
While driving my 2012 3.6L Dodge Grand Caravan with a 160 amp alternator the battery light came on, within 5 miles the transmission control system stopped working. Further all of the system lights on the dash came on and the radio and HVAC system stopped functioning. The cause of these system conditions was the denso TN421000-0770 alternator failing. I believe that this is the same alternator that is used on vehicles that are included in NHTSA recall no. : 14V-634. Chrysler claims that the alternator fails only on cars that are equipped with ehps. I believe that my alternator failed in a similar fashion to this recall. The Dodge and Chrysler minivans that are equipped with a 3.6L engine and the denso 160 amp alternator should be recalled. In the end my car stalled in the middle of the road which could have resulted in a terrible accident had I been on the highway.

- Clarence, NY, USA

problem #47

May 012014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.

- Country Club, MO, USA

problem #46

Dec 152014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for campaign id number: 14V234000 (electrical system). However, the parts needed were not available. The dealer was not able to indicate when the part would become available to schedule the recall repair. The manufacturer was contacted and was not able to provide a specific date for when the part would be sent to the dealer. The contact was not experiencing a failure.

- Wiindber, PA, USA

problem #45

Jun 252014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience.

- Lewisville, TX, USA

problem #44

Jan 082015

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notice of NHTSA campaign number: 14V234000 (electrical system) however, the part for repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Somonauk, IL, USA

problem #43

Jan 072014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- West Bountiful, UT, USA

problem #42

Jan 212015

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was not being sent out, as it was in a warehouse, because all recipients had not been notified. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 4/6/15

- Bend, OR, USA

problem #41

Jan 212015

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Sugarcreek, OH, USA

problem #40

Mar 152014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Centennial, CO, USA

problem #39

Jan 152015

Grand Caravan 6-cyl

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The issue was resolved. Updated 02/19/15

- Maricopa, AZ, USA

problem #38

Oct 082014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received a recall notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.

- Ft Worth , TX, USA

problem #37

Oct 032014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the parts were not available. The contact stated that the dealer disconnected the rear quarter vent window switch until the part became available to repair the vehicle. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Leesburg, FL, USA

problem #36

Jun 202014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available for months. The contact stated that the dealer temporarily disconnected the rear quarter vent window switch, but was unable to confirm for months when the part would become available to repair the vehicle. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.

- Grand Pass , OR, USA

problem #35

Jan 212014

Grand Caravan

  • miles
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Jersey City, NJ, USA

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