10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 32,784 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2011 Dodge Grand Caravan passenger sliding doors will randomly shut after being opened and reaching the full open position. Video demonstration will be posted soon on youtube with the previous sentence as search title. Occurs when any button in the car, remote, or manual handle is used to activate automatic opening of the door. Symptoms have occurred in many locations and at all car ground slope angles. Problem began after the recall powertrain software update. Car has been to dealer many times and symptoms have been reproduced at dealership. Re-training an affected door may reduce symptoms. A door module was replaced but did not repair problems. Because it is random passengers are unsuspecting. Multiple incidents have occurred with doors closing on passengers who enter before the door has finished opening. Multiple incidents have occurred of unbalanced adults placing babies into child seats who have less then one inch clearance to their arm with the door in the full open position and have no time to react. When this occurs the adult may lose hold of the baby. A parent placing a child in a carseat may have the door shut on their torso. Children or frail adults entering or exiting the vehicle may be ejecting into or out of the car and may be seriously injured during the fall. Children or adults entering or exiting the vehicle may have a body part trapped in the door and seriously injured.
- Carmichael, CA, USA
I purchased this auto on 8/12/2013. According to the Dodge website the car has an outstanding recall on it (safety recall N44 / NHTSA 13V-283 reprogram occupant restraint control module). I specifically asked the dealer when I bought the car if there were any recalls on it and was told "no." Now I learn that not only does it have an open recall on it, but also that Chrysler announced over a month before my purchase date.
- Livingston, NJ, USA
- Little Compton, RI, USA