10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 46,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Cpsc: I1470304A. 2014 Dodge Grand Caravan. Consumer stated while trying to fold down the rear seat it came slamming down on his hand. The consumer stated he followed the numbered straps as instructed and the last strap made the seat slam down on his hand, which was placed on the top of the rear bumper as stability and leverage for reaching in to pull the straps. The skin on his hand was torn. It took several doctor visits and X-rays to determine the bone was not broken, but there was a deep contusion.
- East Amherst, NY, USA
The second row of seating springs forward as if spring loaded in this case striking me in the face as I leaned back to assist a back row passenger. Normally the seat is released and pushed forward. This mechanism is released under such force that there is no time to protect yourself from the full force of the seat. No warning appears on the release mechanism. It is poorly designed and dangerous. My nose is still sore from the blow.
- Houston, TX, USA
- Medway, MA, USA