10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
53,962 miles

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« Read the previous 20 complaints

problem #2

Jul 302014

Grand Caravan 6-cyl

  • 142 miles
The airbag light began going on intermittently, at mile 142, on day 3, of owning my brand new vehicle. I took it back to the dealership, and they reset the computer. The same night, the problem recurred. The dealer set up another appointment for me, on day 8 of ownership. That night, they called to advise me that the tipm was faulty, and that the part is on backorder. They have since put me in a rental car, and I don't know when the part will be in. I have now learned that there is a class action against Chrysler regarding this exact part. It causes many dangerous safety issues, not limited to airbag issues. I am extremely concerned for my family's safety, once I get my new car back. I am unconvinced that the new tipm will not continue to be a danger to us.

- Denver, NC, USA

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problem #1

Jul 302014

Grand Caravan 6-cyl

  • 142 miles
The airbag light began going on intermittently, at mile 142, on day 3, of owning my brand new vehicle. I took it back to the dealership, and they reset the computer. The same night, the problem recurred. The dealer set up another appointment for me, on day 8 of ownership. That night, they called to advise me that the tipm was faulty, and that the part is on backorder. They have since put me in a rental car, and I don't know when the part will be in. I have now learned that there is a class action against Chrysler regarding this exact part. It causes many dangerous safety issues, not limited to airbag issues. I am extremely concerned for my family's safety, once I get my new car back. I am unconvinced that the new tipm will not continue to be a danger to us.

- Denver, NC, USA

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