My vehicle was struck in the drivers side door by another vehicle. The entire side of the van was affected, from the wheels to the bumpers. I feel the vehicle that struck my van was doing at least 20 mph at the time of impact and the side impact air bags did not deploy. In my research I have found that impacts from 8 to 18 mph should cause these side air bags to deploy. This is very concerning for myself and the safety of others with these types of vehicles. Chrysler had an "independent" investigator inspect the van before any repairs were completed. I was not asked to be present at the time of the inspection or given a copy of the report. I will be attempting to contact the "independent" investigator for a copy of the report but don't feel that I will have much luck. There were four children in the van along with my spouse when the accident happened and thankfully no critical injuries were sustained. I would like to know if the air bags were supposed to work. The vehicle is currently being repaired at the dealership I purchased it at.

- Columbus, OH, USA

Bought the vehicle Saturday 4/18/2015. The vehicle was taken in for wash and fill up as my wife and I signed the paperwork. Following signing paperwork we found the driver side bottom trim popped out. The clip that holds the small trim piece in was broke. Later in the day my wife got her arm pinched hard by the driver side auto closing door leaving a nasty bruise on both sides of her arm. The door hesitated to reopen and continued to close on her arm. Took van back to dealer on Monday 4/20/15 to have trim piece fixed. Found out they had to order the part. The service manager said this was not the first time they saw this issue. After looking at the popped trim piece I noticed the bottom corner of the van behind the popped trim had began to rust out with the paint chipped. Now will have to have paint and new trim piece on a brand new vehicle. Regarding the auto door closing the service manager said she was not aware of any sensitivity settings but would look into it to avoid the injury happening again.

- Grove City, PA, USA