10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,823 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Dodge Grand Caravan. While driving approximately 70 mph, the transmission shifted into neutral on its own and the rpms increased to 7,000. The vehicle was coasted to the side of the road and shut off. The vehicle was restarted and driven to wilde Chrysler Jeep Dodge Ram South street (262-544-5400, located at 1710 wi-164, waukesha, wi 53186) where the technician updated the computer and stated that there were no other failures with the vehicle. The manufacturer stated that the vehicle was out of warranty and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 134,000.
- Waukesha, WI, USA
Yesterday, I was driving straight ahead at 25mph on level city street with the vehicle in "drive." Suddenly the engine roared and revved up but the car did not accelerate - it was as if the transmission had somehow slipped into neutral. I took my foot off the gas, let the engine settle back, and cautiously applied power. The car behaved normally. However, after parking and running some errands, the same thing happened on my return trip home. I have not used the car since.
- San Diego, CA, USA
The contact owns a 2016 Dodge Grand Caravan. While driving approximately 45 mph, there was an abnormal sound emitting from the transmission. While making a right turn with the accelerator pedal depressed, the vehicle failed to respond. In addition, the check engine warning indicator illuminated and the vehicle failed to shift into gear. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission pump and torque converter needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V461000 (power train). A dealer and the manufacturer were not contacted. The approximate failure mileage was 76,000.
- Statesville, NC, USA
The vehicle is 2 years old I have owned for 7 months. I start the car it will not go into gear. I shut the car off the motor keeps running. Then it will go in gear and move by itself.
- Bethel, OH, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the transmission failed while taking off after, stopping at a drive thru restaurant. The contact would turn off and restart the vehicle but it made a grinding noise. The vehicle was towed to an independent mechanic where the failure was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The dealer and the manufacturer had not been contacted yet. The VIN was not available. The failure mileage was 67,000.
- Ridgway, PA, USA
Transmission pump at about 20-30 mph the transmission does not shift smoothly or at 40mph it slips into neutral and revs to 4000 rpms but the speed does not increase.
- Port Charlotte, FL, USA
This is what you get with Dodge!! - purchased my Dodge Grand Caravan less than 2 years ago and the transmition is gone less than 1,000 miles after the warranty. They will not be helping me at all.. listen to how they treat their customer's below!
- Dale City, VA, USA
While driving to work my wife noticed the van coasted to a traffic light while in drive. A loud whine could be heard when she accelerated passed the traffic light almost like a old power steering pump going bad. The van barely made it to the parking lot. That night we tried to see if the van was drivable going home. The same loud sound happened under acceleration the van would barely move again and when it finally caught it launched the van forward. Leaving the parking lot the van no longer would engage in drive and coasted to another parking lot that's where we had the van towed to the nearest dealer. The dealer installed a new transmission because the vehicle is still under warranty.
- San Antonio, TX, USA
The transmission had zero known issues prior to this incident. The transmission began losing power and shifting aggressively. The transmission would shift into drive and move one out of every five attempts. The transmission in drive acted as though it was in neutral. Upon taking the vehicle to a shop it was discovered that a bulletin has been published about this issue yet no recall at this time. At one point the vehicle lost power going uphill and began to roll backwards. This issue poses a safety issue especially consider the problem developed from a known issue and inside 24 hours. Potentially related: NHTSA campaign number: 16V461000
- Nashville, IN, USA
At 60,500 miles while driving at 60mph the transmission lost hydraulic power and we were forced to get towed from the highway to a local aamco transmission repair shop. The vehicle was diagnosed as having no hydraulic pressure and the mechanic theorized that the hydraulic pump had ceased and was no longer providing adequate fluid to the gears. There is a recall 16V461000 that is for this specific problem, yet despite falling in the range of the recalled vehicles manufacturing dates, we were told that we had no recourse because our specific VIN number was not on the list. Right car, right model, right year, right manufacturing date range, exactly the same issue as the recall, and yet we are not on the list"? how is that possible" we were fortunate to be able to pull safely to the shoulder of the highway.
- Rego Park, NY, USA
This vehicle was purchased with less than 2K miles on it and in the month timeframe I have had it, it has stalled 3 times on me. Once while driving on a busy road and twice in my driveway. The time on the busy road was when I was keeping up with traffic at about 40 miles per hour. The second and third time was when I was in my driveway and I had no sooner started the van that it shut off immediately. Both instances I have had 1/4 tank of gas. When towed to dealer, no codes came on so I was told there was no way to determine what went wrong with vehicle.
- Holbrook, NY, USA
Beginning on 1/7/2017, 1) the check engine light went on while my wife was driving on the sob (135). 2) Dodge Grand Caravan 2016 shakes (bucks) between 25 mph - 30 mph. Today, 1/8/2017 1) I woke to the check engine light on 2) Dodge Grand Caravan 2016 shakes (bucks) between 25 mph - 30 mph. 3) I called Chrysler (1-800-853-1403) at 11:11 am 4) Chrysler says my VIN is not part of (Dodge Grand Caravan 2016) recall 5) I told Chrysler I will ride that bucking Dodge Grand Caravan 2016 all the way to Chrysler's dealer.
- Seaford, NY, USA
While driving on interstate rpms began jumping to 5 and 6 and the car was jerking. Pulled over and noticed transmission fluid leaking. There was no damage to the vehicle to cause this. We have had the car 3 weeks and haven't even made a payment yet because it is brand new. I've found research where other Dodge Caravan are having transmission issues and they are being recalled.
- Wetumpka, AL, USA
The contact owns a 2016 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 16V461000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- New York, NY, USA
The contact owns a 2016 Dodge Grand Caravan. While driving 35 mph, there was an abnormal noise coming from the rear of the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but the contact was unsure about what part needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V461000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
- Philadelphia, PA, USA
- Upper Arlington, OH, USA