10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,769 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Dodge Grand Caravan. While driving approximately 40 mph, the check engine warning indicator suddenly illuminated and the vehicle would no longer accelerate. The vehicle was not diagnosed or repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 73,000.
- Sidney, ME, USA
The contact owns a 2016 Dodge Grand Caravan. While driving at an unknown speed, the vehicle began to ride roughly and the engine hesitated. While the contact was inspecting under the hood, a burning odor was present. It was discovered that a wire harness had melted. The vehicle was towed to steve white Dodge(3470 hwy 70 SE, newton, nc) where it was diagnosed that the wire harness, battery, and alternator were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a representative was sent to inspect the vehicle. The failure mileage was 10,000.
- Clearemont, NC, USA
I bought a 2016 Dodge Grand Caravan with 77,438 miles. The vehicle ran great till the end of November 2018. At which time we started having major issues. 1st the vehicle will self accelerate with to excessive speeds over 80 mph with no assistance. You have to hold the break to keep it under control. 2nd you can take the key out of the ignition, close the door and the car continue to run. 3rd when starting the van the transmission goes into limp mode not allowing you to shift the car to reverse or drive. To release the you have to hit the safety override switch place the van in gear and then you are only able to drive to the speed of 30 mph. We have taken this van to the shop that drive time warranty company directed us to which was pep boys. They were not able to do the work the vehicle needed but still charges us $50. Drive time said we would be reimburse for but never happened. Then drive time directed us to take the car to meineke the diagnosed the vehicle we paid the deductible $100. Drove the van home 1 week later it was back at meineke to be repaired again. Meineke advised that the part that was under warranty cause sever damage to other components of the van. Drive time authorized the work. We went to pick up the van as it was completed meineke advised us it would be $2700 for the repairs as drive time was not paying for it. We contacted drive time on this they advised us to pick the van up and not to pay meineke anything. So we went round and round with drive time and meineke finally getting our van back. Now 10 days later it is doing the same thing. I have 4 children and a wife that is in this vehicle that is unsafe and is an accident waiting to happen.
- Bethel, OH, USA
Bought the car used with 35,982 miles. A year after I purchased the van my check engine light came on. Changed the oil and spark plugs. The light stayed on and continued to run rough. We contacted Dodge multiple times to be told my car wasn't under warranty. We took my car to be put on the computer and found a few small issues. I bought a few parts from Dodge and again talked to them about the warranty. Was told it stopped at 30,000 miles. Took my car back to the mechanic and was told I have low compression in cylinder two. I called Dodge to find out how much they would charge me to fix it. To find out my car was under warranty and I had just went over the mileage of 60,000. So I was lied to and my car is still messed up. I have read over and over about the motors having issues and nothing is being done!!!!
- Nesbit, MS, USA
The engine won't shut down after being driven. When the vehicle has been parked, and put into park, then turn the key off, the vehicle is still running. It'll run for several minutes, then cut off. I've tried to put the key back in and turn it on and then off, van still runs. I've unhooked the battery to see if it would reset itself. The problem still exists
- Bethel, OH, USA
The vehicle is 2 years old I have owned for 7 months. I start the car it will not go into gear. I shut the car off the motor keeps running. Then it will go in gear and move by itself.
- Bethel, OH, USA
Sometimes, the engine won't shut down after being driven. When the vehicle has been parked, and put into park, then turn the key off, the vehicle is still running. It'll run for several minutes, then cut off. I've tried to put the key back in and turn it on and then off, van still runs. I've unhooked the battery to see if it would reset itself. The problem still exists.
- Horn Lake, MS, USA
Engine shuts off without warning when driving and/or stopped at light.
- Brandon, FL, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the key would not turn over to start the vehicle. In addition, the instrument cluster shorted out and all the gauges and warning indicators randomly flickered. Lastly, the vehicle randomly stalled several times. The vehicle was taken to the dealer where it was diagnosed that the transaxle oil pump needed to be replaced and that they would further diagnose the vehicle. The manufacturer was notified of the failures. The VIN and failure mileage were not available.
- Staten Islan, NY, USA
The contact owns a 2016 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 16V461000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Allentown, WI, USA
- San Jacinto, CA, USA