10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
22,580 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #22

Jul 222021

Grand Caravan

  • miles
My sliding door does not open. I am worried that in the event of an accident the safety of the passengers (my children) in the backseat will be compromised.

- Farmington, NM, USA

problem #21

Jul 272021

Grand Caravan

  • miles
The driver's side passenger door suddenly locked and cannot be unlocked. This is a serious safety issue, as passengers can not exit that way in an emergency. We've gone online to see if there was an easy fix and there we found hundreds of owners with the same problem.

- Centereach, NY, USA

problem #20

Apr 232021

Grand Caravan

  • 60,000 miles
Passenger door, one on the driver side, is stuck on lock position. I can't open manually or key fab to do any functions as a door. It doesn't make any noise, just won't open.

- Honolulu, HI, USA

problem #19

Apr 102021

Grand Caravan

  • 60,000 miles
The left side passenger sliding door locking mechanism fails and sticks in the lock position. After doing some research on the internet it has been clear that this is a pretty common occurrence with Dodge Grand Caravan. If I would need to get my baby out quickly from this side of the van, the lock malfunctions and this is a high safety problem.

- Omaha, NE, USA

problem #18

Apr 172021

Grand Caravan

  • 81,690 miles
Driver side sliding door stuck on lock position can't manually door button on driver's door also won't respond and fob unlocks other doors except that one. Door is closed and locked and I have small children in case of an emergency there is no way to open the driver side door to gain access to them or to safely get them out of van it's a known issue in vans from other years and never recalled.

- Los Banos, CA, USA

problem #17

Dec 022020

Grand Caravan

  • 75,000 miles
Small overlap vehicle accident. Driver unrestrained. Front airbags failed to deploy. Driver fatality.

- Fayetteville, NC, USA

problem #16

Apr 092021

Grand Caravan

  • 42,000 miles
2018 Dodge Grand Caravan driver side passenger slide door stuck in the locked position will not release to open. Vehicle was in motion when the automatic door locked, now it will not unlock and unable to open for normal use or incase of an emergency., per dealer this is ongoing problem and estimated cost to repair $ 1100.00.

- Mayodan, NC, USA

problem #15

Oct 152020

Grand Caravan

  • 68,000 miles
Drivers side passenger door will no longer open.

- Lansing, KS, USA

problem #14

Nov 202020

Grand Caravan

  • 58,000 miles
Passenger side, rear sliding door locking mechanism failed. The door is stuck in the lock position and cannot be unlocked remotely or manually. This creates a safety issue as the door cannot be opened.

- Pensacola, FL, USA

problem #13

Dec 032020

Grand Caravan

  • 66,000 miles
My driver side sliding door has been stuck in the lock position. It was working fine and then nothing. System says to unlock to operate while parked whether the car is started or not. Every door unlocks except this one. Definitely a safety hazard. The car is fairly new with less than 70 K miles on it.

- Jacksonville, NC, USA

problem #12

Dec 182020

Grand Caravan

  • 65,000 miles
The driver's door will not lock, or unlock, with either the fob or with the button on the door. I need to take the physical key out of the fob and manually unlock the door to get inside. Once inside the van, I need to remember to manually lock the my door, because it will not automatically lock like the rest of the doors. Once I exit the van, I need to push the lock down because the fob will not lock it. It only has 66,000 miles.

- Alexandria, VA, USA

problem #11

Nov 022020

Grand Caravan

  • 50,000 miles
Passenger side sliding door not locking/unlocking when the key fob locks/unlocks the other doors. Vehicle is stationary, running or turned off in park.

- Garrison, ND, USA

problem #10

Jul 272020

Grand Caravan

  • 45,000 miles
Driver side passenger sliding door stopped unlocking and wont open

- Virginia Beach, VA, USA

problem #9

Feb 122020

Grand Caravan

  • 47,000 miles
The sliding door will open completely then start closing once open. The up top button is set to off so the open/ close button by the door would not work. This has happened on several dates up to now. The door doesn't lock or un lock using the key fob or in car lock button.

- Moreno Valley, CA, USA

problem #8

Jan 252020

Grand Caravan 6-cyl

  • 48,000 miles
Rear right sliding door lock actuator buzzing when unlocking door.

- Raleigh, NC, USA

problem #7

May 292020

Grand Caravan 6-cyl

  • 51,791 miles
Driver side slide door stuck on lock.

- Patterson, LA, USA

problem #6

May 232020

Grand Caravan 6-cyl

  • 30,500 miles
Sliding door locks on both driver and passenger are not working driver side sliding door is in locked position and will not open with key fob, manual lock passenger side sliding door does not lock with key fob, have to manually lock and unlock door.

- Killeen, TX, USA

problem #5

Oct 212019

Grand Caravan

  • 42,000 miles
Driver's side sliding door will not unlock/open. I got to my destination and used the power button over visor to open the door and unload children. Used power button at the door to close the door after unloading children. Came out to van to go home and door would not open. The vehicle had around 42,000 miles and I had only owned the vehicle for 3 months. I bought it used from a dealer. I have researched this problem and it appears to be a common problem with the vans models 2014 and later. The repair cost is about $1100 for a faulty lock mechanism.I have tried multiple times to force the door to unlock and it will not unlock and can not be opened which limits access to the back on the van on the driver's side.

- Owensboro, KY, USA

problem #4

Oct 212019

Grand Caravan

  • 45,000 miles
My driver's side sliding door stopped working. I bought my van from a dealer at the end of July 2019 with around 40,000 miles on it. In the middle of October 2019 (around 45,000 miles) the door stopped working. I used the key fob button to open the door and put my grandson in his carseat. I used the door power button to close the door. When we got to our destination, I used the power button on the roof dash to open the door, I got my grandson out and used the door power button tho close the door. Everything worked as usual. When we came out, I tried to use the key fob button to open the door. The lights blinked, but the door did not open. I tried to open the door manually and it would not open. When I got home I tried to figure out what was wrong. I tried to unlock the door, but it will not unlock. The button will move some manually but will not unlock. I tried calling the dealer and they said they couldn't do anything because it was out of warranty. I called Dodge to see if there was a recall on it and they said there was not a recall and they could do nothing to help me. I was looking online and saw that many people have had the same problem and most of the vehicles were fairly new like mine. They suggested coming here to file a complaint to try and get a recall on these doors.

- Owensboro, KY, USA

problem #3

Oct 012019

Grand Caravan

  • miles
Rear passenger doors often don't unlock or open. Huge safety issue. Car is turned off. Inside unlock button pressed twice, rear passenger door doesn't unlock. When key fob is used to unlock the doors, rear passenger door doesn't unlock. When car is turned on and the inside unlock button is pressed, rear passenger doors don't unlock.

- Jacksonville, FL, USA

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