10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle's passenger's side sliding door locked and failed to unlock. The contact stated they were unable to unlock the door. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,000.
- Ada, OK, USA
7/21/2020 - driving through a left turn on a main road and lost all electric- steering, brakes, dashboard. Coasted to the left turn lane. Applied pressure to brakes, but was still rolling. Had to throw it into park to stop an accident from happening. Turned van off and restarted van. Drove to the gas station across the street and had it towed. I had five children in my van, this major safety malfunction could have killed all of us. Dealership had the van for 10 days and claimed one possibility was winter gas still available at gas stations combined with warm weather. Offered no solution other than to pick up my van. I have had this happen to my other Dodge Grand Caravan multiple times until I finally felt like I couldn't chance my life anymore and turned it in. This is a well known, documented Dodge issue!! the service agent ignored my requests to look into it. No code shows for this issue and it didn't happen during their drive, so there is nothing they can do. They are selling death traps. Additionally, when I pump gas and my tank is already over a half of tank, the sensor reads full and the handle clicks off.
- Midlothian, VA, USA
- Midlothian, VA, USA