Technical Service Bulletins (TSBs) for the 2020 Grand Caravan are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #9100229

      Date Announced:
      SEP 20, 2023
      NHTSA ID:
      #10244356

      LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »

    ENGINE (PWS)

    • TSB #S1809000007

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10223257

      Customer Complaint May Include Engine Oil Leak Or Consumption Read More »

    • TSB #S1809000007

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10230029

      Customer Complaint May Include Engine Oil Leak Or Consumption Read More »

    ENGINE AND ENGINE COOLING

    • TSB #S2307000002

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10243192

      Suspected engine coolant leak. Read More »

    • TSB #0700723

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10239957

      Water Quality When Mixed With Engine Coolant Read More »

    • TSB #1804823

      Date Announced:
      APR 15, 2023
      NHTSA ID:
      #10236933

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #9003357a

      Date Announced:
      FEB 22, 2023
      NHTSA ID:
      #10234379

      ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »

    • TSB #9003357A

      Date Announced:
      FEB 22, 2023
      NHTSA ID:
      #10247906

      ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »

    • TSB #9003357

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10234378

      ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »

    • TSB #S2209000004

      Date Announced:
      APR 02, 2022
      NHTSA ID:
      #10227983

      If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    • TSB #S2109000004

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10221594

      Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »

    • TSB #S2109000004

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10230180

      Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »

    • TSB #S1809000007

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10223417

      Customer Complaint May Include Engine Oil Leak Or Consumption Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #S2208000073

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10229059

      No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »

    POWER TRAIN

    • TSB #S2208000073

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10223097

      No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »

    • TSB #S1821000001

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221150

      Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders Read More »

    • TSB #9004009

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10221097

      Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10223551

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    ELECTRICAL SYSTEM

    • TSB #9100226

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10248509

      Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »

    • TSB #S1408000384

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10234420

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    • TSB #S2108000163

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10221597

      No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »

    • TSB #S2108000163

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10230183

      No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »

    • TSB #S1608000226

      Date Announced:
      APR 17, 2021
      NHTSA ID:
      #10221153

      Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »

    • TSB #S16080002261

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221152

      Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10223551

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #S1408000384

      Date Announced:
      JAN 10, 2024
      NHTSA ID:
      #10251783

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    • TSB #S1708000118

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10229041

      Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #9100226

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10244348

      Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »

    • TSB #9004386

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10221228

      WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #S2124000004

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10220891

      A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »

    STRUCTURE

    • TSB #3100123

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10234468

      Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »

    • TSB #3100123

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10247995

      Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »

    • TSB #31-002-22

      Date Announced:
      DEC 15, 2022
      NHTSA ID:
      #10229810

      Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225424

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10229572

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    • TSB #3100220

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10223987

      Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #93005

      Date Announced:
      AUG 23, 2023
      NHTSA ID:
      #10243206

      Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. Read More »

    • TSB #93019

      Date Announced:
      AUG 23, 2023
      NHTSA ID:
      #10243207

      FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. Read More »

    • TSB #92181

      Date Announced:
      JUL 12, 2023
      NHTSA ID:
      #10242768

      Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. Read More »

    • TSB #92186

      Date Announced:
      JUL 12, 2023
      NHTSA ID:
      #10242771

      FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. Read More »

    STRUCTURE:INTERIOR PANELS:DOOR

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    VEHICLE SPEED CONTROL

    • TSB #88094

      Date Announced:
      DEC 15, 2022
      NHTSA ID:
      #10229775

      Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim Read More »

    BACK OVER PREVENTION

    • TSB #9003357

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10247905

      ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »

    EQUIPMENT

    • TSB #1804823

      Date Announced:
      APR 15, 2023
      NHTSA ID:
      #10236933

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #S2209000004

      Date Announced:
      APR 02, 2022
      NHTSA ID:
      #10227983

      If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    • TSB #S1608000226

      Date Announced:
      APR 17, 2021
      NHTSA ID:
      #10221153

      Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »

    • TSB #S16080002261

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221152

      Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #S2323000002

      Date Announced:
      JAN 06, 2023
      NHTSA ID:
      #10231711

      Washer Light On And Will Not Turn Off After Adding Washer Solvent. Read More »

    • TSB #S1708000118

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10223079

      Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10221715

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10229285

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #93023

      Date Announced:
      AUG 30, 2023
      NHTSA ID:
      #10243208

      Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) Read More »

    • TSB #93120

      Date Announced:
      AUG 30, 2023
      NHTSA ID:
      #10243209

      FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC Read More »

    • TSB #9100196

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10242717

      Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #S2124000004

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10220891

      A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »

    UNKNOWN OR OTHER

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »