4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,580 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car started making a noise in the front end. It would only start after driving the vehicle for more that 45 minutes. Noise was so bad at times that it sounded as if the front end was going to fall out. Shortly after, the steering got extremely loose from left and right. Steering is so bad, you can't keep the car in between the lines on the road. Took to dealer and they diagnosed it as the rack and pinion steering. There are problems with other Intrepids and tie-rod end bushings, however, that is not the case with mine. I got a second opinion from another reputable technician and he came to the same conclusion. I have had several techs tell me they have never seen a rack wear out under normal conditions unless the part was manufacturers defect. I have contacted Dodge and they will not stand behind it because the 3 year warranty is out. If the part is defective, how can they not stand behind they product or be held responsible? the cost of the repair is $1200. Because of safety for myself and my children, I can not drive the car until I have the money for repairs. Just a note, I financed the car for three years and it won't even be paid for until December of this year. It's ashame that something like this can happen on a car that only has 50,000 miles and less than three years old. Thank you in advance for any help you can give me.
- Stantonsburg, NC, USA
The car is not barely 3 years old and the rack and pinion steering has gone out. I am concerned that this component should not go out under normal conditions. If the part is defective who is liable, the car company or the manufacturer of the part and how will I know this as a regular consumer who is not mechanically inclined.
- Stantonsburg, NC, USA
No summary listed for above vehicle.
- Mogadore, OH, USA
The first time we took the car into the dealer, they could find nothing wrong. The second time we took it in, and only up david's insistence, were they then able to diagnosis the problem. It took them 45 minutes of drive time to ascertain the problem. Then, despite a drought of 30 days, they had to wait to fully diagnose the problem as it had begun to rain, and apparently the final diagnostic test had to be done in the dry weather. Then only the first part of the problem was diagnosed. At this time, david provided them with numbers of the technical notices that they then provided us. No safety defect.
- Ossining, NY, USA
I had a lost of steering "freeplay" from left to right. I also had loose sound in front end" at low speeds over little bumps.I had the dealer look at it they quoted me $1500. To replace gearbox. Service rep. Called me later to replace it all for $500. He said this was a goodwill service. They change the part out with a redesigned part. I just want to know if anyone else has had this safety problem. Could this be a recall item" thank you.
- Tracy, CA, USA
While making a left hand turn at 5 mph consumer was not able to straighten out vehicle after turning, vehicle kept going to left. Mechanic found steering rack and pinion needed to be replaced.
- Kennesaw, GA, USA
Steering jams in right turns. Requires additional force to return steering wheel to center.
- Modesto, CA, USA
- Stuttgart, AR, USA