8.2
pretty bad- Typical Repair Cost:
- $400
- Average Mileage:
- 31,800 miles
- Total Complaints:
- 353 complaints
Most common solutions:
- replace pads & rotors (169 reports)
- all brakes and rotors had to be replaced (41 reports)
- not sure (34 reports)
- replaced pads & machined rotors (31 reports)
- replaced brakes (22 reports)
- replace rotors (16 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
« Read the previous 20 complaints
I replaced the pads & had the rotors machined less than a year ago (October 2014) & now (August 2015) they sound like it is metal to metal again.
- julieks, Wichita, KS, US
Had to replace all 4 rotors and brakes due to premature wear. Replaced with lifetime pads and better rotors, and haven't had much of an issue since. Still a big pain in the ass with 2 very young kids. significant safety issues.
- Christopher D., Somers, CT, US
I bought this car from a dealership in Feb. 2013. I have had to replace the pads and rotors THREE times now! We just had them completely replaced again, about a month ago, and the rotors are already so warped that my steering wheel about shakes my arms off when I apply my brakes.
I love all of the options this car has, but it eats thru tires and brakes/rotors way too often. And for this car having 19" tires...that's no cheap replacement. It is NOT my driving, I assure you.
- Kimberly H., Carlisle, OH, US
The recall on the ignition problems last year has never been fixed. Afraid to drive it any distance.
- dsmithmo, Wright City, MO, US
Here we go again... brakes and rotors had to be replaced again....
- tlccded, Lees Summit, MO, US
This is just the beginning of the problems with this car.....
- tlccded, Lees Summit, MO, US
This is the third time I've had brake work done. First time was when the vehicle had 19,367 miles on it.
- barclay916, Virginia Beach, VA, US
I should buy stock in Journey brake parts company. Dodge leaders should be held responsible for this engineering FU!!!
- Edward P., Hopkinton, US
Sh*tty design, sh*tty company puts this crap on vehicle.
- Edward P., Hopkinton, US
Brought to dealership and turned away as normal wear.
- Edward P., Hopkinton, US
Like so many others, complete replacement of brakes, rotors, pads at under 40,000...absolutely absurd. Chyrsler should replace all brakes on these vehicles for free as it is obviously an engineering design error. Will never buy another Dodge/Chrysler again.
- Karen H., Jacksonville, FL, US
The brakes have continued to go out between 10,000 and 12,000. The dealer loves to see me bring it in as they will not cover it even though it is a design error. Don't think I will buy another dodge for a while, even though I also have a magnum. But then, the magnum has been one of the best cars I have ever owned! Go figure!
- Steven O., Richmond, TX, US
This 2009 Journey has had 5 complete brake jobs since we bought the car. The car only has 57000 miles. Also the key fobs are so cheap we have had to replace both of them and they cost almost $250 per key fob. The vehicle is garbage. Also at 35000 miles complete radiator replacement.
- ronliv, Harahan, LA, US
I BROUGHT MY JOURNEY IN MAY 2009. EVERY SINCE I HAD IT, IT'S BEEN PROBLEMS. MY BRAKES AND ROTORS KEPT GIVING OUT. NOW IT'S THE IGNITION SWITCH. IT'S ALWAYS SOMETHING WITH THIS CAR.
I DON'T HAVE THE MONEY TO GET ANOTHER CAR. 3 MONTHS AGO I HAD BRAKES PADS REPLACED AND NOW THIS IT'S THE ROTORS AGAIN. WHEN I FIRST BROUGHT IT IN 2009 THE BRAKES AND THE ROTORS HAD TO BE REPLACED IN 2010 AND AGAIN 2012 AND PUT NEW BRAKE PADS IN 2014.
NOW IT SOUNDS LIKE THE ROTORS AGAIN. I DON'T KNOW WHAT TO DO. I CALLED CORPORATE OFFICE ABOUT HAVING TO RIDE AROUND WITH A BAD IGNITION SWITCH. THE MAN I SPOKE WITH SAID HE WAS SORRY ABOUT THAT. HOW ABOUT REPLACING THE CARS WE ARE DRIVEN ON A DAILY BASIS, PUTTING OUR LIVES IN JEOPARDY? I PRAY EVERY DAY I DON'T GET INTO ANY ACCIDENT.
Update from May 2, 2016: Now it's the airbags what's next I open the back door one day and found water in the door where did that come from I was shaken the door and it was full of water what's going now where did the water come from if anybody know please tell if your having that problem.
- glenda.johnson3, New Orleans, LA, US
I drive this car very little, just to work and some errands, and only had between 35000 -40000 km on vehicle when I had to replace both the front and back brakes. This is crazy since the vehicle is never used!
- mmanchakowsky, St. Albert, AB, canada
I was military in Germany so I didn't have access to a Dodge dealership. Brakes not cheap overseas.
- William S., South Weber, UT, US
Again, just over a year later, another set of brakes. Pads worn down to metal, rotors trashed
- William S., South Weber, UT, US
Had them replaced only about a year prior. Told by dealership break wear wasn't covered under our 100000 mile bumper to bumper warranty
- William S., South Weber, UT, US
click to see larger images
Finally Googled Dodge Journey brake problems and found out this is a mass problem, not just my wife's driving habits. Also found out the replacements should've been covered under our warranty, along with the extended 4 year warranty Dodge offered on brakes. Would've thought Dodge would've sent a notification out, like a recall letter to let consumers know of the brake problems.
Update from Feb 26, 2015: I had another set of brakes replaced in between this and the last complaint but don't remember the mileage. These brakes only had about 20,000 miles of usage.
- William S., South Weber, UT, US
After a month driving and feeling scare because when braking the car start shaking really bad, I decide to drop it at my mechanic's garage. Problem was the rotors. (again) Twice I have had to pay to change it. First time when the car had approx 100000 KM on it and now again that had 175000 KM. After CA $413 Canadian dollars bill car is working well again. Thanks to my mechanic.
- algilro, Mississauga, ON, Canada