10.0

really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
76,656 miles

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« Read the previous 20 complaints

problem #7

Feb 132012

Journey

  • 55,000 miles
The contact owns a 2009 Dodge Journey. The contact stated while attempting to drive in reverse out of a parking space, the vehicle lunged forward without any warning. The vehicle was taken to the dealer who diagnosed that the power train unit was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.

- Geneva , NY, USA

problem #6

Aug 152011

Journey 6-cyl

  • 50,000 miles
I noticed my 2009 Dodge Journey started burning oil. I took to the dealership keffer Chrysler Jeep Eagle to have a consumption test run on it. Come to find out my Journey burned almost 4 quarts of oil after 1700 miles. There were not warning lights that came on to tell me there was an issue with my car. I bought my car new with 12 miles on it. I have attempted to contact Chrysler to see if they would pay mine off and I would upgrade. Everyone I talked to keep saying they can not make those decisions, maybe contact the NHTSA. Chrysler has not replied back yet. The dealer I am working with seems to be more interested in making a new sale with others then addressing the current issues with a loyal Dodge/Chrysler owner. This vehicle has failed at 50,000 miles. The reply I received is "we are better now, that is why we offered the powertrain warranty". you are lucky. Yeah, lucky me paying for a car I can not drive and no assistance from Chrysler. Sure, they are repairing this and they tell me there should not be any charges to me. I guess we will see. There is one thing they took from me that won't come back with any repairs. My peace of mind.

- Matthews, NC, USA

problem #5

Nov 042011

Journey

  • 20,000 miles
The contact owns a 2009 Dodge Journey. The contact was driving 45 mph when the engine failure warning light illuminated and the engine rpms increased. In addition, the vehicle failed to accelerate beyond 45 mph. The failure recurred intermittently. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 32,000.

- Hastings, MI, USA

problem #4

Jul 082008

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. While the contact was driving approximately 20 mph the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehicle was also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; however after the repair the failure recurred. The contact discovered there were several recalls related to the defect under NHTSA campaign 08V247000 (electrical system:wiring), NHTSA campaign id number 09V082000 (electrical system) and NHTSA campaign id numbers 08V528000 (power train:automatic transmission:control module (tcm, PCM)); however, the VIN was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

- Townson, MD, USA

problem #3

Feb 192010

Journey 6-cyl

  • 7,536 miles
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the Journey 2009 R/T is in the service center of alberic colon Chrysler/Jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems, leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, Chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including Saturday.also, to added more problems, [xxx](pr Chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 M). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that I am a cardiovascular patient. " someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bayamon, PR, USA

problem #2

Mar 122010

Journey

  • 22,200 miles
The contact owns a 2009 Dodge Journey. While the vehicle was parked, the check engine warning light illuminated on the instrument panel. The dealer performed a diagnostic test and stated that there were pieces of metal in the transmission fluid pan. The dealer reset the check engine light accordingly. The contact also experienced brake failure in the past and the vehicle was repaired on three separate occasion for brake failure. The approximate failure mileage was 20,200 and the current mileage was 28,000.

- Goshen, NY, USA

problem #1

Mar 152008

Journey

  • miles
This vehicle has several defects the front end makes a whining noise when turning, the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. My wife and I are embarrassed to drive this thing.

- Ark City, KS, USA