10.0
really awful- Crashes / Fires:
- 11 / 15
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 47,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Re ignition recall. Unable to have the ignition repaired by hernnstein motors in waverly Ohio, due to the company saying they cannot get the repair parts needed. The recall notice was May 16 2015. They cannot honor repeated requests.
- Beaver, OH, USA
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, the vehicle stalled. The contact maneuvered to the side of the road. The vehicle was towed to the dealer. The vehicle was repaired however, the diagnosis was unknown. The vehicle failure recurred. In addition, the contact stated that the vehicle failed to start. The contact stated that an unknown warning indicator illuminated at all times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,952.
- River Rouge, MI, USA
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the vehicle failed to start for the past two weeks. The failure mileage was unknown.
- Wheatridge, CO, USA
Takata recall - this recall has been out since June 2015, it is now December 2015 and I still cannot get the repairs made as I am continuously told the parts are on "back order". my car does not start half of the time and is not being fixed!!!
- Farwell, MI, USA
The ignition reads bad key and won't start. The tire stems corrode and break off. The calipers are defective which cause the breaks, tires and rotors to wear. This vehicle has too many defects and should have been recalled years ago.
- Adelphi, MD, USA
The contact owns a 2009 Dodge Journey. While driving at various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 101,404. The VIN was not available.
- Pikeville, KY, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 216,000.
- Gilette, WY, USA
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Pitusville, FL, USA
The contact owns a 2009 Dodge Journey. While parked, the vehicle was not able to start. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
- Thorntown, IN, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Maddock, ND, USA
Recall on fobik has been open since May 2015. Dealers never seem to have the part available.
- Rochester Hills, MI, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Littles, PA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Pafftown, NC, USA
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc.... also it intermittently increases to a high RPM for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to Chrysler dealers, nothing has been found and nothing has been suggested. The stalling in traffic is very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.
- Fleetwood, PA, USA
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.
- Appalachia, VA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Winston, NM, USA
2009 Dodge Journey. Consumer writes in regards to wireless ignition node module recall notice issues. The consumer stated he purchased a key in March 2015 for $224 and the key does not work all the time. Also, the lock button and the two keys the dealer gave the consumer worked intermittently.
- Imperial, MO, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 10V658000 (electrical system) and 14V373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Roanoke, VA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
- Roxboro, NC, USA
- Morris Plains, NJ, USA