The contact owns a 2009 Dodge Journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On January 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. Updated 02/10/16; updated 04/06/18

- Brunswick, GA, USA

The contact owns a 2009 Dodge Journey. Upon starting the vehicle, it stalled. The vehicle was able to restart, but the failure recurred. The vehicle was not diagnosed or repaired. The approximate failure mileage was 108,000. MA 10/19/15

- 859-643-3405, KY, USA

The contact owns a 2009 Dodge Journey. The contact noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir was cracked and needed to be replaced. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 88,693.

- Wellington, CO, USA

On multiple occasions over the past few years my 2009 Dodge Journey will not start. There is no warning and it's become a gamble to drive my car and risk getting stranded somewhere. The vehicle will just click when I turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine. I have replaced the battery 3X as suggested by my local Dodge dealership but they fail to identify why this is a recurring problem. I have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available. My vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (I've made sure the panic was not hit by accident - this is not operator error). Once the panic alarm is sounding the keyfob becomes useless and won't work. I have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.

- Virginia Beach, VA, USA

The contact owns a 2009 Dodge Journey. Upon starting, the vehicle stalled. The vehicle was able to start on the fourth attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

- Baltic, OH, USA

Periodically car will not start. Turn the ignition key and would click. Would try several times. After waiting for sometimes an hour or more, car would start. Thought related to ignition recall. Finally had ignition replaced. Within next day, didn't start again. Took to Dodge dealer. They replaced ignition again. Still periodically not starting. Turn key and it will click but not start. After several trys, it will start. Also, airbag warning light came on. Took back to dealer. Dodge dealer had for a week. Finally said its a faulty tipm. Saw there is a class action suit and several complaints.

- Palestine, TX, USA

I went to start my vehicle and it failed to start again, the starter kept trying to start by clicking the battery terminal then began smoking and cause the casing to melt, 3rd battery in 3 years. Updated 09/15/15 the consumer stated the key fob fell out of the ignition, while driving, and the vehicle stalled. Updated 09/16/15

- Hillsborough, NJ, USA

Having unexplained starting issues with my Dodge Journey -- I am being told that I need a new tipm to make my car work. However, there are no parts available at any Dodge/Chrysler dealership.

- Bettendorf, IA, USA

The contact owns a 2009 Dodge Journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Corona , CA, USA

I own the vehicle in question and have on several ocasions contacted the dealership neilson Dodge in East hanover, NJ where I purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while I was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that NHTSA can be of assistance to me.

- Whippany, NJ, USA

The contact owns a 2009 Dodge Journey. When the key was turned to the on position, the engine failed to start. The contact was able to start the engine after multiple attempts. The vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system); however, the failure persisted. The vehicle was taken to the dealer, but could not be diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.

- Warren, MI, USA

The contact owns a 2009 Dodge Journey. While driving at 40 mph, the engine stalled. The vehicle was not diagnosed or repaired. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system) and believed the failure was related to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Updated 09/03/15 updated 10/26/2017

- Frederick, OK, USA

The contact owns a 2009 Dodge Journey. While reversing from a parking spot, the engine stalled. In addition, the check engine warning light illuminated prior to the failure. The vehicle was able to restart. The failure occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition win module needed to be replaced. The vehicle was not repaired. The vehicle was included under the NHTSA campaign number: 14V373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

- Cockeysville, MD, USA

My cars check engine light came on, had it hooked up to a find out what the code was. Came back the tipm was defected. Since I purchased this car back in 2010 I have had recurring problems with the car not starting at will. Sometimes after sitting for an undisclosed time it will restart only to shut it off and have it happen again. I was told the tipm may very well be responsible for the problem. After contacting Chrysler they stated they have no knowledge of the issue

- Palos Hills, IL, USA

For almost a year the doesn't start when it doesn't want to I get in the car and everything lights up and the engine just clicks I've had the starter replaced the battery the some module with new keys the shifter and nothing has helped im at a loss the car has been towed more times than I can count I've been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this problem is ridiculous no one should have to deal with this I have now been in a rental for 3 weeks im sick over this I lost my car in sandy and bought this stupid one to replace that and now im trying to fix my home and a car I pay cash for.

- Lindenhurst, NY, USA

I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module. Chrysler recall number is: L25 NHTSA recall number is: 11V-139. Recall date is: March 1, 2011. I have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck. I have been fortunate to be able to get out of the way of traffic but the last two times this has happened I was barely able to avoid an accident. One time I was driving on a toll road in austin, Texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before I was hit. This last time that it happened I was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle. Both times it has been a close call. My local Dodge dealership keeps telling me that there is currently no replacement part available. This is becoming very frustrating and also very scary at the same time. Can you please advise me as to when this replacement part might be available. Like it said I have.

- Temple, TX, USA

I've already complained about this issue at least 3 times. When trying to start the car it will not start. Nothing happens. The only ways to get the car started at that point is: Moving the battery around, removing and putting the battery cables on the battery (to reset it), and put the car in neutral and turn the key. So you tell me, does this car need to be recalled"?" I'm still paying on this pos (piece of [xxx]) which makes no sense. I need this car recalled and money be returned. I've been complaining about this car since 2009, will I ever get assistance"?" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bay St. Louis, MS, USA

After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm, totally integrated power module.

- Scranton, PA, USA

The contact owns a 2009 Dodge Journey. While driving at an unknown speed, the engine light illuminated and the vehicle decelerated. The contact mentioned that the top speed obtained was 25 mph. The vehicle was taken to the dealer, and the throttle body was replaced; however, the failure recurred more than ten times. The manufacturer was notified of the failure. The vehicle was not repaired and the failure recurred intermittently. The approximate failure mileage was 61,000.

- Depere, WI, USA

TL-the contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The failure recurred on multiple occasions. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. Djr

- Metuchen, NJ, USA