10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 1
Average Mileage:
60,050 miles

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« Read the previous 20 complaints

problem #42

Aug 052017

Journey

  • 72,000 miles
The hatch door will not unlock with the key fob or from the door unlock button on the driver's door. It was sitting in a parking lot when I tried to unlock. I also tried several hours later after it had been sitting for at least 4 hours, and nothing will unlock the door.

- Fort Worth, TX, USA

problem #41

Jun 222017

Journey

  • miles
My Dodge Journey has run great for a few years now it is having a hard time starting. I have already replaced the battery and several fuses with no luck. It also seems to loose power and have a loud tapping noise in the engine compartment when it is cold. I have taken in the car to my mechanic to get the tapping checked we change oil (even when it does not need it) and the noise will go a way. So in a summary, I ahve a no starting, phantom tapping noise Dodge joirney.

- Sheffield, IL, USA

problem #40

May 022017

Journey

  • 180,000 miles
I was driving about 50 mph and it shut down on me and I almost had the car behind me hitting me....this is the 3rd time it happen...and no one knows what wrong with

- Defuniak Springs, FL, USA

problem #39

Apr 282017

Journey

  • miles
Recall on ignition, still having same issue. Dodge refuses to look at it. When starting the car, does the same thing prior to the pervious recall. Tried several time to start car, then had to have car towed, once in driveway it starts.

- Albany, OR, USA

problem #38

Mar 202017

Journey

  • 132,000 miles
Our Journey has been in a shop, out of service for over 3 weeks. It stalls at low rpms and is difficult to start. We took it to one shop who couldn't figure out the problem and we then took it to a Dodge dealership. The dealership couldn't figure out the problem either. We took it to a 3rd shop and they tried several fixes to no avail. They think it might be a torque converter now. If that fixes the problem we'll have spent over $2000 repairing the car and not being drivable for a month. If it doesn't fix the problem then I have an issue even manufacturer trained mechanics can't figure out.

- Florissant, MO, USA

problem #37

Mar 012017

Journey 4-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to replacement parts not available to repair recall notice.

- Wiggins, MS, USA

problem #36

Feb 182017

Journey

  • miles
Own a 2009 Dodge Journey. Replaced the heater core 3 years ago. Warranty for 1 year. New coil went up approx. 2 weeks after warranty. Refused to warranty it. Paid to have another heater coil installed. Said it was warranted for 2 years. Same problem happened last week. Went and talked to dealer about warranty for this one. They said no, that it was out of warranty by 15 days. Told me to call Dodge good will department. They told me that I had to pay to have it checked first. That cost was about $80 and no guarantee that it would be covered even though it's an on going problem. An employee told me that they replace a lot of these heater coils. Obviously there's a problem. Checked on the internet about this problem and there's a lot of the same problems that I'm having, hot air on drivers side cold air on passengers side until it totally goes up. Several mechanics on the internet stated that it's a flaw in its design. 2 main problems, first seems split second it plugs with sediment very easily. Obviously very little heat when car is running.

- Watertown, NY, USA

problem #35

Dec 052016

Journey

  • 80,729 miles
No heat or defrost on passenger side of car. This car has now had 4 heater cores replaced since new. They only last around 16000 miles to 18000 miles I'm told that they get plugged in some manor. Not sure why but after 4 times there seems to be a manufacturing issue with the Dodge parts. And after doing some research this is not the only Dodge auto that has this issue.

- Comstock Park, MI, USA

problem #34

Nov 012016

Journey

  • 160,000 miles
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10K miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.

- Hanover, MD, USA

problem #33

Aug 232016

Journey

  • miles
I have been trying to get any Dodge dealership to help me take care of recall RO3 and I continue to get the run around. I finally got one to make an appointment with and took the day off of work to get it resolved. After waiting for 3.5 hours I was told the "part wasn't in" even though I had scheduled the appointment weeks in advance and was told they had the parts. So again I have gotten the run around from Dodge. I do not have confidence that this problem will ever be taken care of by Dodge.

- Hazelhurst, WI, USA

problem #32

Jun 012015

Journey

  • miles
Dodge recall R03. We have been waiting over a year for the cullman, al Dodge dealership to perform the recall work for recall R03. Dodge site shows that parts are available but we have still not heard back from cullman Chrysler Dodge. We were put on their waiting list over a year ago.

- Hanceville, AL, USA

problem #31

Jun 292016

Journey

  • 75,000 miles
Back doors on both sides fill up with water when it rains or car is washed. You can hearn the water slosshing in rhe door when you swing the door.

- Menasha, WI, USA

problem #30

Jan 022016

Journey

  • 132,000 miles
We have had to every few weeks change either the rotors or the hub. Ever since we got the car in January its been with the ABS lights on constintly and squelling coming from the right passenger side only. It even will at times shake like its not going to brake at all.

- Columbia, SC, USA

problem #29

May 072016

Journey

  • miles
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

- Albany, NY, USA

problem #28

Mar 012016

Journey 4-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to vehicle recall, brakes, cooling flush and fuel injection repairs issue. The consumer stated when she was finally able to take the vehicle to the dealer for the recall, she was informed the vehicle needed other repairs totaling over $1,000. The consumer believed the dealer was being dishonest and trying to make money in labor cost.

- Detroit, MI, USA

problem #27

Mar 032016

Journey

  • 76,142 miles
End of valve stem shot out of stem while trying to air up tire, end corroded and broke, replaced stem and sensor unit. Seems that this is a serious problem with the metal types that are put on and installed at the factory on these models cars. Even service station (Firestone) said they have collection of bad stems on these vehicles. I got lucky that I noticed air pressure indicator light was on an took it to station to air up tire when I tried to put air in tire and end shot out like a rocket and then I lost all the air in my tire. What has to be done to have this issue taken care of by the manufacturer when these are obviously defective. Does some one have to be driving down the road get in an accident because the stem blows out and they get a flat or blow a tire. My car was stationary at the tire pump at the time this happened, I called road side assistance to remove my tire but there was nothing they could do otherwise.

- Waterford, MI, USA

problem #26

Dec 202015

Journey

  • 45,000 miles
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.

- Utica, NY, USA

problem #25

Jan 252016

Journey

  • miles
We called our local Dodge dealer, university Dodge of florence Alabama and we were told that the safety recall that is required for our vehicle was not able to be ordered at this time, and might take upwards of 2 years to recieve the part to fix the recall. This is unacceptable to me and endangers our safety and our families safety.

- Muscle Shoals, AL, USA

problem #24

Sep 152015

Journey

  • miles
I called Chrysler about 2 1/2 to 3 months ago about my recall and they told me it would be about 6 weeks to get me in but I have yet to hear back from them I'm a mom the last thing I need is my can defecting causing me and my lil girl to wreck and get hurt

- Lebanon, MO, USA

problem #23

Oct 302015

Journey

  • miles
I received notice that my vehicle was on the recall list for the win module and L25 safety recall. I called my local dealer the very next day. This was in May 2015. I was informed there were no parts available and that I would be added to the waiting list. Recently my vehicle has started shutting off after I crank it. Sometimes this happens when I have just cranked it but other times I am moving such as backing out of my driveway or pulling out of a parking lot. I recalled the dealer and they still told me there were no parts available.

- Meridian, MS, USA

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