10.0
really awful- Crashes / Fires:
- 6 / 2
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 41,174 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open I've brought it to 4 shops as well as a Dodge dealership and non have been able to get the latch to disingage.
- Fairport, NY, USA
The ABS light and the vehicle with sliding marks light have shown up on my dash while driving in town at low speed. This has accused two or three times and now is staying on all the time. I saw an article on line that there might have been a recall for this in 2015. My car only has 48278 miles on it. Could you let me know if there was or what I need to do about this problem?
- Lancaster, OH, USA
The contact's son owns a 2012 Dodge Journey. While driving various speeds, the ABS warning indicator illuminated. The vehicle was restarted, but the indicator remained illuminated. The vehicle was towed to greenway Dodge Chrysler Jeep Ram (9051 E colonial dr, orlando, fl 32817, (407) 347-4929) where the contact was informed that the ABS control module needed to be replaced. The dealer also stated that the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
- Orlando, FL, USA
I was driving my 2012 Dodge Journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead
- Dover, DE, USA
The contact owns a 2012 Dodge Journey. While driving 55 mph, the ABS failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
- Taswell, IN, USA
The contact owns a 2012 Dodge Journey. The contact stated that the ABS, brake lights, and traction control warning indicators illuminated. The contact took the vehicle to an independent mechanic where the contact was informed that the vehicle needed a new ABS. The contact spoke with greenbrier Dodge of chesapeake (1717 S military hwy, chesapeake, va 23320, (757) 383-9734) and was provided a repair cost estimate. The manufacturer was notified and stated that there were no recalls. The vehicle was not repaired. The failure mileage was unknown.
- Norfolk, VA, USA
The contact owns a 2012 Dodge Journey. The contact stated that the ABS and brake warning indicators illuminated when the vehicle was started. On one occasion, the entire instrument panel illuminated and then reset; however, the two initial warning indicators remained lit. The contact took the vehicle to arrigo Dodge Chrysler Jeep Ram West palm beach (6500 okeechobee blvd, West palm beach, fl 33411, (561) 282-1545) where it was repaired per two unknown recalls; however, the ABS defect was not included in any recalls. The manufacturer was notified. The vehicle was not repaired. The failure mileage was unknown.
- Boynton Beach, FL, USA
I've seen there has been a recall on the ABS unfortunately my vehicle was made a month later. My ABS light, break light, air bag light and the car slippery light is on.
- Bonita Springs, FL, USA
Yesterday, while waiting at a stop sign my 2012 Journey shut off. I had no idea it had even shut off! I pressed the gas to go and the car wouldn't move. I was a little baffled because the radio was still playing. I put the car in park and pressed the ignition and the car started again. This is latest and most unsafe issue that I have experienced with this car. The radio randomly changes stations and it doesn't shut off when the car is shut off. I have to turn the radio off before I turn the car off because it will continue to play. This started about 8 months ago. The car was turned off and the drivers door was opened, but the radio kept playing. If I forget to turn it off before the ignition, I have to restart the car and let the radio play for a min or so before I can turn it off. Also, the rear air suddenly comes on. When I turn it off it comes back on. If it's synced with the front air, it will randomly go to the high setting. The Journey also does a jerking motion while driving. This happens on the highway or neighborhood roads too. We thought that maybe it was the transmission, but we had it checked and it's fine! after yesterday's sudden shutoff, I'm wondering if all that jerking was a sign of what was to come. The brake light has been coming on for a few weeks as well. I could be driving on a city street or highway and the break light comes on. It usually happens while driving straight, acceleration or driving at a constant speed. It happens so frequently that my kids are like, here we go again because we, our bodies, start jerking with the car. We bought this car brand new at the end of 2011. I loved it at first, but now I'm afraid to put my kids in it something needs to be done. There are issues with diff. Model years, so if the problems are being fixed on some, it should be fixed on all. After all, the company made $ on all of them & our lives are valuable
- St Petersburg, FL, USA
All these vehicles have serious brake problems, they have to be replace very often if not you end up in an accident, I have been very close, it's the complete breaking system that's bad, just check the service records for these vehicles I am sure there have been many accidents related to brake issues.
- West Haven, CT, USA
The contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to accelerate, jerked, bucked, and the electronic stability and traction control indicators illuminated. There was also a drastic reduction of speed to the point that the vehicle would stall at any given moment. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed moisture, and that the ABS module needed to be replaced. The dealer (maguire Chrysler Dodge Jeep Ram of syracuse, 959 hiawatha blvd w, syracuse, NY 13204, (315) 487-6211) was notified and stated that the vehicle was excluded from NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 87,000.
- Syracuse, NY, USA
The contact owns a 2012 Dodge Journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation Chrysler Dodge Jeep Ram spring (21027 I-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
- Spring, TX, USA
The contact owns a 2012 Dodge Journey. While driving 65 mph in inclement weather, the brake pedal was depressed and the ABS and traction control warning indicators illuminated and the brakes failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer and manufacturer were not contacted. The approximate failure mileage was 146,000.
- Ocala, FL, USA
I had a ABS light and ESC light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy Michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
- St Johns, MI, USA
The contact owns a 2012 Dodge Journey. The contact stated that the brakes failed occasionally while driving. When the contact attempted to stop, the brake pedal had to be depressed to the floorboard to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle, but no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 141,000.
- Columbia, SC, USA
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so I out the ABS button on and the traction and ABS lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
- Edgewater, FL, USA
ABS and traction control lights illuminated. Diagnosed by the dealership that the ABS module needed to be replaced. Brakes continued to work and at first the ABS and traction control went on and off intermittently.
- Palm Bay, FL, USA
Automatic transmission has some problem too.
- Providence, RI, USA
Brake pedal goes completely to the floor when braking. Happens intermittently, brakes work perfectly fine for 2 to 3 weeks then occurs again. Has happened 4 times. Completely replaced brake fluid, checked brake pump and brake line for leaks, no leakage visible. Can it be brake module or ABS module that is defective? vehicle was in motion everytime situation occurred on the highway.
- Florida, PR, USA
- West Chester, PA, USA