The contact owns a 2013 Dodge Journey. While driving approximately 5 mph with the brake pedal depressed, the vehicle did not stop and chrashed into a tree. There were no injuries sustained and a police report was not filed. The vehicle was not diagnosed or repaired at a local dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 51,332.

- Summerland Key, FL, USA

The contact owns a 2013 Dodge Journey. While driving approximately 20 mph, the brake pedal was depressed, but failed to stop the vehicle. The brake pedal traveled to the floorboard. In order to stop the vehicle, the brake pedal had to be pumped several times. The contact coasted the vehicle over to the side of the road, waited a few minutes, and was able to drive the vehicle home. There was no warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 113,000. The VIN was not available.

- Brooksville, FL, USA

I applied my brakes and they became spongy then shortly after that the brakes almost would not stop. Vehicle is unsafe to drive. The brakes began to bottom out even when applied while in park. There is no loss of brake fluid in master cylinder. Suspect ABS system. There was a recall to fix ABS failure that the dealer did.

- Winter Haven, FL, USA

My battery died at year and a half, of 3 year warranty. After going several rounds and up to manager, they replaced the defective battery. I had rcvd info on recall T47, w/airbags and steering wiring issue, so had that taken care of also. I P/U Journey, on my way hm the ESC light kept coming on and brakes would lock up, car would pull to the left and alot of rattling under the front end, pulling me into other lane. It was dry, no rain on a straight road. Called had to wait 4 days to take back in, told they forgot to re-initialize ABS system and that the battery being disconnected caused issue, I asked why it didn't happen after 1st battery was replaced, they didn't know. On my way home, the issue was back, took it back to lhmiller Dodge, was then told that they need to diagnose, saying it could be clock spring/axle/driveshaft/differential and it will cost several hundreds just to diagnose. I asked if they could replace the initial recalled R16 ESC part and was told that would be at my expense. I was told that they did not open the steering wheel/shaft to have caused the issue w/clock spring during T47 repair. The instructions on replacement show that they would have to open it and be in direct contact w/clock spring. They are wanting to pay for what was not replaced and what they damaged. My car is still having the issue and I think they should replace the ESC part and clock spring at no charge. I don't have money to get a diagnosis and then have to pay additional for repair. The ESC light comes on while I am in park and while driving on straight city roads, it engages and the vehicle starts to slow down like it is going to stall and you cannot apply gas or it pulls more. Before I took it in for the warrantied battery and recall, I had no issues with the vehicle.

- Tucson, AZ, USA

Takata recall. Brakes locked up trying to avoid a car coming towards me, lost control and airbags deployed in an accident and smoked and burnt my arm and leg

- Cedar Hill, TX, USA

Driving down a state road and my brakes became spongy. In order to stop I would have to slow down and push my brakes pedal to the floor. The first time it happened I pulled over and shut my car off too call someone. As soon as I started my vehicle again the brakes were fine. Today I decided to pull over again and turn the car off. When I turned it back on I pumped the brakes a few times and it was back to normal. This has happened to me three times so far. I have a newborn and cannot risk brake problems. I checked and my vehicle does not have a recall, however, Dodge Journeys between 2012 and 2015 have recalls. Mine is a 2013 but no recall. Is this the same issue" and if so, why do I not have a recall on mine".

- Bristol, IN, USA

The contact owns a 2013 Dodge Journey. The contact stated that ESC (electronic stability control) warning light illuminated as well as the vehicle would suddenly brake without the brake pedal being depressed. The vehicle was taken to colonial Dodge Chrysler Jeep at 24 coolidge St, hudson, MA 01749, phone number: (978) 568-8000, to be serviced under NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but the remedy failed to repair the vehicle. The contact mentioned that the local dealer was contact again but due to the diagnostic fee the vehicle was not diagnosed the second time. The failure mileage was approximately 65,000.

- Marlborough, MA, USA

The contact owns a 2013 Dodge Journey. While driving approximately 30 mph, the brake pedal traveled to the floorboard while attempting to stop. There were no warning indicators illuminated. The braking ability returned after the failure occurred. The failure occurred twenty times since the vehicle was purchased. The vehicle had been at the dealer at least six times for repairs after receiving a recall issued by the manufacturer. The contact had to pay for the repairs because the recall was not issued the first three times. The vehicle was not repaired. The manufacturer was not notified of the failure. The recall details were unknown. The approximate failure mileage was 15,000.

- Medley, FL, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Medford, NY, USA

The contact owns a 2013 Dodge Journey. The contact had not experienced a brake failure until the vehicle was repaired for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). After the dealer's repair, there was extensive moisture. The dealer later determined that all the calipers were rusted and corroded. The dealer stated that the parts needed to be replaced. The manufacturer's remedy for the recall failed to provide a solution and the condition continued. The manufacturer was notified of the failure several times and provided no solution other than for the contact to replace the parts. The dealer did not indicate what caused the moisture after the recall repair was completed. The vehicle was not repaired. The approximate failure mileage was 50,000.

- Washington, DC, USA

The contact owns a 2013 Dodge Journey. While driving approximately 35 mph, the brakes malfunctioned and the vehicle crashed into a trailer. The driver sustained injuries to the legs and back, which required medical attention. The vehicle was towed and a police report was filed. An independent mechanic diagnosed that the brake master cylinder rod failed and caused the brakes to malfunction. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Elk Grove, CA, USA

The contact owned a 2013 Dodge Journey. While driving approximately 60 mph, the stability control failed without warning. The contact attempted to apply the brakes; however, the brakes failed and a crash occurred. The contact was unable to provide details of the crash and how she received head injuries and lost consciousness. The vehicle was towed and destroyed. A police report was filed. The contact received facial, neck, tongue, and head injuries that required medical attention. The vehicle was later included in NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the vehicle was totaled before a remedy was available. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.

- Syracuse, NY, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer indicated that the parts were on a national back order. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Ocean Ridge, FL, USA

I took my car to five star Dodge in warner robins, ga to have the recall (R61) repairs done to the vehicle. While the dealership had my car they called and told me that they did the recall but my ABS (anti lock brake system) light was still on which is what the recall is for and they would look at it but it would cost me the diagnostic fee if I didn't get the repairs done or they would charge me for the repairs. Why should I have to pay for repairs for a problem that was recalled on the vehicle? I don't understand.

- Warner Robins, GA, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sugarland, TX, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Phoenix City, AL, USA

The contact owns 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cosby, TN, USA

I received notice of recall for antilock brake system for my vehicle (VIN: [xxx]). I requested service from triangle Chrysler de ponce 2616 ponce by pass ponce, pr 00728 787-812-4025 they accepted the vehicle for service, February 19, 2016 in the morning. In the afternoon, they called me to say that the lights that indicated problems with the ABS system will not turn off if a sensor is not replaced, which cost is $115. I dont agree and are not satisfied by their explanation. I understand that if the problem of the recall caused the signal advice, it should be repaired. They say that the recall covers the module but not the sensor. I requested a review of the dealers decision to mopar and they never answered. I am including the dealer job service, and a photo of the lights in the vehicle panel. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Penuelas, PR, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Indianola, IL, USA

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Perris, CA, USA