10.0
really awful- Crashes / Fires:
- 3 / 4
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 47,184 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Glove box illumination light stays on. The switch does work when depressed by hand, however, the glove box does not sit high enough when latched to depress the shutoff switch far enough to turn off the light. Attempted several fixes such as an empty glove box to no avail. The only temporary solution is closing the glove box with an object between the switch and the glove box to shut off the light. The light had been illuminated for a very long time when I noticed it, and with the light being an incandescent it was very hot. Likely to start a fire if a user stores napkins or other paper products in the glove box and they reach the light area, which can be reached by hand with the box open. The only indicator that the light is on while the glove box is closed is a small dim light visible through the passenger side vent.
- Sioux Falls, SD, USA
The contact rented a 2013 Dodge Journey. The contact stated that the vehicle was equipped with a keyless push to start button feature. After the contact pressed the key fob to lock the doors, the vehicle failed to indicate that the engine was still running. The manufacturer was notified about the failure. The VIN was unavailable. The approximate failure mileage was 39,301.
- Detroit , MI, USA
Existing problem ~doors will not unlock.sometimes I cannot get in my vehicle, then sometimes the persons in back seat cannot get out. There is no pattern it may work for a week day or month then start messing up again. This to me could be a safety issue because I carry my grandmother, mother and granddaughter in my vehicle on a regular basis. Also when I go to work it is dark outside and I feel like I need to get into my car then not have to wait and hope it unlocks. My car has been to the dealership 2 times getting ready to go back for a 3rd trip.
- Jacksonville, FL, USA
I could not set the cruise control without hitting the steering wheel. Once I got the cruise control set to 75 mph I could not get it to turn off. I hit the brakes 5 times before it would decelerate. Once the cruise control turned off there was a sudden hard shift on the engine and a loud knocking sound.
- Dallas, TX, USA
The contact owns a 2013 Dodge Journey. The contact stated that the speedometer displayed incorrect speeds. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and VIN was not available.
- Ft. Hood, TX, USA
- Columbus, OH, USA