10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 43,951 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My 2014 Dodge Journey was parked in my drive way, I tried to start up the car and it did not want to turn on. On the dash the following appeared and flashed several times before turning off: A red lightning bolt and airbag. The transmission light also flashed in yellow however it did stay on. I originally thought it needed a battery replacement so with battery jumper cables we attempted to get the Journey to start and it refused to start even after leaving the cars connected for several minutes. I read some forums online as more people have experienced this issue with their Dodge Journey's (ranging from 2009-2016 models) two gentlemen stated if you place the car in neutral and then start the vehicle it would crank up however my car did not. The brake pedal seems stuck and extremely hard to press down as well but that's usually like that for me on any given day to start my car. I attempted to start up the vehicle again without using jumper cables and the dash then stated it did not detect the key but the key was inside the car with me, again all lights turning on, flashing and then turning off only for transmission light to stay on. I am aware there are some previous and more recent recalls with this vehicle and I've had two repaired however the dealer does not make it easy for the job to be done, either parts need to be ordered and are not in to someone not reaching out when they're ready as well as being told my car would need to stay there overnight to several days as they were extremely busy which does not work for me. I am not sure what the problem is but it seems to be electrical (unknown). 12/07/2019 I tried to start up the vehicle once again and still does not turn on, transmission light and airbag light both stay on.
- Homestead, FL, USA
Dodge states there is a recall on the catalytic converter. The dealer will replace the part but states that it is a bolt in bolt out part and the labor to get to the part will be $1100. The labor is not covered. I also contacted corporate Dodge and I would need to pay and be reimbursed. Dodge contacted us for the recall, we did not initiate the issue.
- Smithfield, NC, USA
The catalytic converter has been replaced 2 times in less than 7 months because it keeps burning up. There needs to be a recall on the 2014 Dodge Journey because this is not a cheap fix!!!
- Moscow, TX, USA
I bought my vehicle in 2017. Before a year of owning it I got into a wreck because my cruise control wouldnt turn off and instead started accelerating more. Then I started having issues with my catalytic converter took it to the dealership and they said there was no way. Shortly after the rest of my systems started to go along with it now it's been about 6 months and I have a vehicle that can no longer move or so anything. Once my catalytic converter went out it started clogging the rest of my system. As of September 2019 my engine is now completely gone because of all the back up not being processed by my catcon
- Winter Haven, FL, USA
My cruise control quit working and the traction control light came on and it wouldn't turn off. The doors started locking and unlocking by themselves. I went to church and stopped at food city afterwards. I started the vehicle and put it in reverse and I can smell something weird and it was like the brake was stuck and it was holding back. I proceeded because I was in traffic and needed to move. Acceleration was limited but I made it home which was less than a mile. When stopped there was smoke rolling out from under the front passenger side area and there was fluids running all over the ground. This was a very dangerous situation because I had my children in the car. There is a scrubbing and pecking noise but it sounds like it's coming from the rear end. I have had nothing but problems with this vehicle. Check engine light is on but it's been on. I've had it checked and shows nothing wrong and had it turned off and it continues to come on. Alternator has been replaced as well as new battery. It seems to have electrical issues with the doors locking and unlocking. So dangerous! affects steering and control of vehicle and could cause a fire and not be able to get out of the vehicle. After seeing all of the reviews and problems with these vehicles they all need to be recalled because none of them are safe because it's obvious that the dealerships don't even know how to fix them. If they attempt one issue there are even more issues that occur. The repairs are costly and this is happening way too often with too many Journeys. Then we are stuck with a lemon to pay for and no vehicle because of these costly repairs along with the dangers imposed. Please recall these dangerous and repair costly vehicles! they don't need to be on the roads. Problems started not long after purchase but they have escalated and have gotten more serious, dangerous, and costly.
- Chilhowie, VA, USA
The car started to lose power. I was drving on a busy highway then the electronic throttle light came on. No previous warning that something was wrong.the speed limit is 60 mph I was in a curve so I had slowed down to 45. I saw where there were other comolaints abou similar situation
- Morrisville, NC, USA
While driving 20mph and a flat straight road, the driver side headrest deployed without being in an accident and hit my wife in the head.
- Elk Grove, CA, USA
While driving my car 2014 Dodge Journey I tested my cruise control at 30 miles an hour and two lane road heading in the same direction and it increase speed from 30 miles per hour on its own I'll praise to about 50 two small children in the back and wife couldn't stop car with brakes all I would do is jerk it and we can accelerate ended up clipping an mbta bus with non-injury there's no cars in front of me thought of neutral popped into mind and snacking in the neutral stopped after hitting brakes sold this car from boch new to you certified pre-owned vehicle with 60,000 miles on it May 17th recall was out for this drivetrain cruise control issue and I bought it in August both of 2018 car dealership sold me a recalled car pre-owned certified got me in a car accident with my 18 month old 3 month old + wife what to do? this was on tulane both way streets in the city when testing control hat easily a hundred to two hundred yards length between car in front of me but quickly kept up with them and had to maneuver between a boss and large SUV just made it through the hole on the car in front of us instead of rear-ending it clipping mirror in rear end of car that's when the opening with nothing in front of me panic stops and smacked into neutral
- Dedham, MA, USA
Rear passenger side tire's tread just peeled up and pulled off the under skirt, pulled part of back bumper loose. Pulled off the plastic up in side the wheel carriage and also busted my gas line. I was driving on a straight road and it just happened. I didn't run over or hit anything.
- Summerville, GA, USA
While operating the vehicle it shuts off while in motion. The front and rear windshield wipers turn on and off by themselves as well as the lights. It throws multiple codes then everything goes back to normal. It has happened many times while traveling at highway speeds turning into an out of control vehicle. It is a safety hazzard to all motorists.
- Savannah, GA, USA
While driving down the high way our car shut off, my husband couldn't break or steer it took about 45 seconds to turn back on. It has done this about ten times since, we have had it looked at and no codes have been off. It has also turned on windshield wipers and lights all randomly and locked and unlocked all on its own. We have three children and this is our only car. To say were terrified is a understatement we live in the city, we are once again having it looked at again in hopes someone can fix it after learning its actually happened to a lot of people.
- Savannah, GA, USA
Car constantly locks it self even with the keys in it. With car on or off or while driving you hear it constantly locking
- Xenia, OH, USA
While driving on the freeway I've notice whit smoke coming out of my engine. I pulled over and found that the heater hose fitting broke off causing coolant to leak.
- San Jose, CA, USA
The rear window defrost dash control keeps blinking and with that I have no control over the HVAC system. It is constantly on low '1' blow power and it isn't only blowing cold. In the North East in winter (today was 6 degrees and tha ksfiving day where all auto shops are closed) it is not safe. There is a crunching sound in the dash, as though something is trying to turn. Anyone else have this issue?
- Dover, NH, USA
Faulty alternator
- Hampstead, NC, USA
I bought my 2014 Dodge Journey a few months ago and everything was fine then my airbag light came on. The my check engine light came on and it became sluggish and jerky. I have a 4 year old son that is in this vehicle everyday. I am contacting you to find out if there are any recalls that I need to have taken care of. Thanks
- Zionsville, IN, USA
Car locking and unlocking on its own, no key detected, the car was stationary, in my yard and at different stores, the car has been looked at several times in the past 2 yrs, unknown,
- Sumter, SC, USA
Engine light on - detected that the engine oil pressure sensor circuit needs to be replace. Failure code zz. According to the technical service bulletin; this has been an on-going problem with the Dodge Journey but has yet to be a recall on this issue. The vehicle was stationary when the engine light came on.
- Baltimore, MD, USA
'takata recall' I've contacted sacramento Chrysler, Jeep Dodge, Ram store with updates to the appointment date and time. I get incompetent phone receptionist that transfer to a supposed person to take my information down. Yet I don't receive any calls. I drove down there and they tell me I have to call as they are pre booked all week. I go to the customer service desk and ask for a manager and get told which one do you want? I said a general manager. She replies we'll go sit over there it's gonna be a while. The treatment as if they don't need anyone's service. I would pay for the repairs and have them reimbursed at this point it's looking like I have a lemon!
- Rio Linda, CA, USA
- Davie, FL, USA